2011 BMW 5 SERIES Complaints

View complaints related to 2011 BMW 5 SERIES. The complaints found here are submitted by actual consumers with first hand experience. There are more than 80 complaints submitted for the 2011 BMW 5 SERIES. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 BMW 5 SERIES
    - FRESNO, CA

    THE FIRST TIME IT HAPPENED, MY WIFE DROVE OUR 2011 BMW 535I TO WORK AND THE FUEL GAUGE WAS READING HALF TANK. IT'S ONLY APPROX. 20 MILES TO WORK ROUND TRIP TO OUR HOUSE BUT WHEN SHE CAME BACK HOME THE FUEL GAUGE WAS ALMOST EMPTY AND FLASHING WARNING LIGHT FUEL REFILL IS SHOWING. I DROVE THE CAR FOR THE PAST FEW DAYS AND I NOTICED THAT THE FUEL GAUGE INDICATOR SEEMED TO BE STAYING ALL THE TIME AT HALF TANK READING. I DROVE IT THIS MORNING TO OUR FAMILY PHYSICIAN AND TO THE MALL AND I STILL NOTICED THE FUEL GAUGE INDICATOR IS NOT MOVING AND WAS READING HALF TANK. WHEN I WENT TO THE LOCAL GROCERY STORE TO BUY BOTTLED WATER, I DECIDED TO LEAVE THE CAR IDLE AND THE ENGINE ON. WHEN I DROVE IT AGAIN, THAT'S WHEN I NOTICED THE FUEL GAUGE NEEDLE MOVED SLOWLY BUT STEADILY FROM HALF TANK READING TO ALMOST 1/4 TANK. THEN MY WIFE DROVE THE SAME VEHICLE AGAIN TO WORK WITH THE FUEL GAUGE READING 1/4 TANK. 10 MINUTES LATER SHE CALLED BACK BY PHONE BECAUSE FLASHING WARNING LIGHTS WAS SHOWING THAT THE CAR NEEDS TO REFUELED AND SHE SAID THE FUEL GAUGE IS READING ALMOST EMPTY. *TR

    Source: NHTSA WEB SITE
  • 2011 BMW 5 SERIES
    - RANCHO CUCAMONGA, CA

    BRAND NEW 2011 BMW 550I, CAR PULLS HARD TO THE RIGHT, CAR IS DIFFICULT TO CONTROL AT HIGH SPEEDS, PROBLEM IS CONSTANT, CARS HONK AT ME SOMETIMES WHEN DRIVING NEXT TO ME BECAUSE THE CAR SWERVES BACK AND FORTH UNCONTROLLABLY. TOOK TO BMW AND THEY CONFIRMED PROBLEM BUT SAID THEY HAVE NO FIX. THEY TOLD ME TO KEEP DRIVING THE CAR UNTIL THEY FIGURE OUT HOW TO FIX IT. IT IS THE ONLY CAR I HAVE AND IS A DANGER TO THE ROAD! THIS CAR SHOULD NOT BE DRIVEN BUT BMW WILL NOT TAKE IT BACK SO I AM STUCK DRIVING THIS DANGEROUS CAR ON THE ROAD RISKING MY LIFE AND OTHERS AT BMW EXPENSE. *TR

    Source: NHTSA WEB SITE
  • 2011 BMW 5 SERIES
    - RANCHO CUCAMONGA, CA

    BRAND NEW 2011 BMW 550I, CAR PULLS HARD TO THE RIGHT, CAR IS DIFFICULT TO CONTROL AT HIGH SPEEDS, PROBLEM IS CONSTANT, CARS HONK AT ME SOMETIMES WHEN DRIVING NEXT TO ME BECAUSE THE CAR SWERVES BACK AND FORTH UNCONTROLLABLY. *TR

    Source: NHTSA WEB SITE
  • 2011 BMW 5 SERIES
    - HOUSTON, TX

    TL*THE CONTACT OWNS A 2011 BMW 535I. WHILE DRIVING APPROXIMATELY 60 MPH THE VEHICLE BEGAN PULLING TO THE RIGHT. HE STATED THAT HE HAD TO STEER TO THE LEFT IN ORDER TO KEEP THE VEHICLE STRAIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THEY WERE AWARE OF THE PROBLEM. THE DEALER ALSO ADVISED HIM THAT THE MANUFACTURER TOLD THEM THAT IT WAS NOT A ALIGNMENT PROBLEM OR A TIRE PROBLEM BUT A SOFTWARE PROBLEM. THE DEALER STATED THAT THERE WAS NOTHING THEY COULD DO UNTIL THE MANUFACTURER WAS ABLE TO FIND A REMEDY FOR THE FAILURE. THE FAILURE WAS CONSTANT. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 700.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 BMW 5 SERIES
    - RICHMOND, TX

    I PURCHASED MY 2011 BMW 535I ON 06/23/10. THE CAR HAD LESS THAN 1 MILE ON THE ODOMETER. AS I PULLED OFF THE DEALER?S LOT, I NOTICED THAT THE CAR HAD A HARD PULL TO THE RIGHT. THE SERVICE DEPARTMENT TOOK IT IN THE NEXT DAY TO FIX IT. THEIR EQUIPMENT SHOWED THAT THE VEHICLE WAS WITHIN ALIGNMENT SPECIFICATIONS, BUT WENT AHEAD AND DID AN ALIGNMENT ANYWAY (ACTUALLY 4 OF THEM) IN AN EFFORT TO RESOLVE THE PROBLEM. THEY ATTEMPTED ANOTHER SOLUTIONS (TIRE SWAPS, ETC.), BUT THEY WERE UNABLE TO FIX THE PROBLEM. THE CONTACTED BMW NORTH AMERICA AND SPOKE WITH TECHNICAL REPRESENTATIVES THERE WHO CONFIRMED THAT THE PROBLEM WAS A KNOWN ISSUE WITH THE ELECTRIC STEERING THAT WAS NEW TO THIS MODEL BUT THAT THEY HAD "NO FIX AT THIS TIME". I MET WITH A REGIONAL BMW TECH REP AT MY DEALERSHIP ALMOST A MONTH LATER. HE TOLD ME BMW WAS WORKING FEVERISHLY TO GET THE PROBLEM RESOLVED - THAT THEY CONSIDERED IT A SAFETY ISSUE AND A NUMBER ONE PRIORITY. AT THE TIME, IT WAS BELIEVED THAT A SOFTWARE FIX WOULD BE READY IN 10-14 DAYS. IT'S ALMOST BEEN A MONTH NOW. I CAN TELL YOU, IT IS SCARY TO DRIVE THIS CAR. JUST FROM DOING SOME READING AND EXCHANGING INFORMATION IN BMW OWNER FORUMS, THERE ARE A MULTITUDE OF THESE CARS OUT THERE WITH THIS PROBLEM. BMW ISN'T TALKING DIRECT TO THE CONSUMERS ABOUT THIS OR PUTTING OUT ANY INFORMATION AT ALL. I JUST WANT IT FIXED AND SAFE - IT'S BEEN ALMOST 3 MONTHS SINCE THE CAR WAS DELIVERED TO ME AND RELEASED FOR SALE TO THE NORTH AMERICAN MARKET. *TR

    Source: NHTSA WEB SITE
  • 2011 BMW 5 SERIES
    - LAS VEGAS, NV

    EVER SINCE I'VE OWNED THIS VEHICLE, I NOTICED IT PULLS TO THE RIGHT. IT CONSTANTLY PULLS TO THE RIGHT AND THE DEALER HAS NO FIX YET. *TR

    Source: NHTSA WEB SITE
  • 2011 BMW 5 SERIES
    - FOUNTAIN VALLEY, CA

    I BOUGHT A 2011 BMW 535I 3 WEEKS AGO. UPON DRIVING ON LOCAL STREETS, THE CAR STOPPED ABRUPTLY FROM 30MPH TO 0MPH. MY CAR HAS UNDER 2000 MILES ON IT. STUCK IN THE MIDDLE OF AN INTERSECTION, WITH "FUEL PUMP MALFUNCTION", AND "ENGINE MALFUNCTION" ON THE ONBOARD DASH. I HIT MY HEAD ON THE STEERING WHEEL WHEN THIS OCCURRED. I WAS ALSO CARRYING A 5 GALLON SQUARE CONTAINER OF WATER THAT WAS CAPPED AND SEALED IN THE TRUNK. DURING THE ABRUPT STOP OF THE CAR, ABOUT 1/2 A GALLON OF WATER SPILLED INTO THE TRUNK. AFTER BEING TOWED TO SHELLY BMW AND TALKING TO THEM THE NEXT DAY, THEY SAID IT WAS MY FAULT AND THAT THE WATER SHORTED OUT THE COMPONENTS IN THE TRUNK. #1. THE WATER SPILLED INTO THE TRUNK AFTER THE CAR ABRUPTLY STOPPED. #2. I WAS ALMOST REAR-ENDED BY THE CARS BEHIND ME WHEN THE CAR WENT FROM 30MPH TO 0MPH. THE CAR DID NOT STALL AND SLOWLY COME TO A STOP....IT BASICALLY LOCKED UP AND STOPPED....CAUSING ME TO HIT MY HEAD ON THE STEERING WHEEL. SHELLY BMW IS NOW TELLING ME THAT I HAVE TO PAY $2600 TO REPAIR/REPLACE THE MODULES THAT ARE DAMAGED. #3. THIS INCIDENT OCCURRED ON JULY 26, 2010. #4. IRVINE POLICE DEPARTMENT WAS DISPATCHED TO THE SITE TO MAKE SURE THAT I WAS NOT HIT FROM OTHER CARS AS I SAT IN THE MIDDLE OF AN INTERSECTION FOR 1.5 HOURS WAITING FOR A TOW TRUCK. I AM CONSIDERING SEEKING LEGAL ADVICE. THIS ISSUE IS ALSO FILED WITH BMW NORTH AMERICA IN WHICH I AM STILL WAITING FOR THEM TO CONTACT ME. *TR

    Source: NHTSA WEB SITE