2011 BMW 535I Complaints

BMW HAS DISABLED THE SAFETY AND SECURITY FEATURES OF THE MODEL YEAR 2013 AND OLDER. MY VEHICLE NO LONGER HAS AN ACTIVE SOS BUTTON. AMONG OTHER FEATURES, THE COLLISION NOTIFICATION SYSTEM AND STOLEN VEHICLE RECOVERY SYSTEM ARE NO LONGER OPERATIONAL. BMW HAS CHANGED SOFTWARE FROM 2G TO 3G WHICH MAKES MY DASHBOARD HARDWARE INCOMPATIBLE AND, THEREFORE, INOPERABLE. I PAID FOR THE SAFETY AND SECURITY FEATURES WHEN I PURCHASED THE VEHICLE, AND NOW THEY HAVE BEEN DISABLED. IN THE EVENT OF A SERIOUS ACCIDENT OR BREAKDOWN, THE SOS BUTTON CANNOT BE USED. AS OF JANUARY 1, 2016, BMW ASSIST SAFETY PLAN IS NON-OPERATIONAL. I HAVE COMMUNICATED WITH VARIOUS DIVISIONS OF BMW, AND THIS IS THEIR REPLY: "WE DO NOT HAVE A RETROFIT OPTION IN ORDER TO UPGRADE EARLIER HARDWARE TO NEWER HARDWARE." RATHER THAN RUN OLD SOFTWARE AND NEW SOFTWARE SIMULTANEOUSLY SO THAT OUR HARDWARE IS OPERATION, BMW WAS DISABLED THE SAFETY AD SECURITY FEATURES. MY DEALER BMW OF SPRINGFIELD NJ (FORMERLY JMK) WAS UNAWARE OF THIS PROBLEM. I AS AN OWNER WAS ALSO UNAWARE THAT THE SAFETY AND SECURITY FEATURES WERE DISABLED UNTIL I TRIED TO USE THE SOS BUTTON. I HAVE ONLY 36,000 MILES ON MY CAR AND CANNOT PURCHASE A NEW VEHICLE AT THIS TIME. BMW MADE AN IRRESPONSIBLE DECISION TO DISABLE VERY IMPORTANT FEATURES AND NEGLECTED TO INFORM THE OWNERS.

MY CAR STALLED WHILE DRIVING AROUND 50 MPH ON A 4-LANE HIGHWAY ON 13 MAY 2016. IT STOPPED IN THE MIDDLE OF THE ROAD BLOCKING TRAFFIC. I WAS ABLE TO BACK THE CAR OFF THE ROAD (INTO ONCOMING TRAFFIC) WITH MUCH DIFFICULTY BECAUSE ALL SYSTEMS WERE SHUT DOWN. I CALLED AAA AND WAITED. THE CAR STARTED AFTER I WAITED ABOUT 20 MINUTES AND I CANCELLED THE AAA TOW. THIS HAPPENED SEVERAL TIMES BEFORE, THE LAST TIME WAS WHEN I HAD ABOUT 70,000 MILES ON THE CAR. THE CAR WAS RECALLED, I TOOK IT TO THE DEALER AND IT DID NOT HAPPEN AGAIN UNTIL LAST WEEK. I NOW HAVE 135,000 MILES ON THE CAR. THIS IS A VERY DANGEROUS ISSUE. I HAD TO AUTHORIZE THE PRESCRIBED REPAIR. THIS SEEMS TO BE RECURRING DEFECT THAT BMW SHOULD REPAIR IN ALL OF THESE CARS. DEALER TELLS BE THAT IT IS A FUEL PUMP AND FILTER PROBLEM. THIS IS NOT WHAT WAS REPAIRED AT 70,000 MILES.

FUEL SYSTEM. LATLEY I HAVE BEEN DRIVING ME 2011 BMWS 535I AND HAVE BEEN HAVING SOME SCARY PROBLEMS WITH IT. LAST WEEK I WAS ON THE HIGHWAY DRIVING 65 MPH WHEN I NOTICED THE POWER OF CAR WAS TURNING ON AND OFF. (HEADLIGHTS, DASH LIGHTS, CAR POWER EVERYTHING) IT THEN COMPLETELY SHUT OFF ON THE FREEWAY. LUCKILY I WAS CLOSE TO THE SHOULDER AND PULLED OVER. PRIOR TO THIS INCIDENT, MY CAR WAS LEFT AT THE BMW DEALERSHIP IN SAN DIEGO FOR A FULL INSPECTION AND NOTHING WAS BROUGHT TO MY ATTENTION. AFTER DOING SOME RESEARCH, I SEE THAT I AM ONE OF THE THOUSANDS THAT ARE EXPERIENCING THIS SAME PROBLEM. FUEL PUMP AND INJECTORS GONE BAD. PLEASE PUSH FOR A RECALL!

TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE CYLINDER MISFIRED. IN ADDITION, THE SPARK PLUGS, THE IGNITION COILS, THE FUEL PUMP, AND THE FUEL INJECTORS NEEDED TO BE REPLACED AND THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.

DRIVE TRAIN MALFUNCTION LIGHT COMES ON FROM TIME TO TIME. MESSAGE: "DIRVETRAIN MALFUNCTION; MAXIMUM OUTPUT NOT AVAILABLE." LOSS OF POWER. TOLD BY DEALER SERVICE DEPARTMENT (OTTO'S BMW) TO STOP CAR AND TURN IT ON AGAIN. IT RUNS JUST FINE AFTER THIS IS DONE. BUT INTERMITTENT LOSS OF POWER WHILE DRIVING ON THE HIGHWAY IS VERY VERY DANGEROUS. I CALLED THE STATE TROOPER THE FIRST TIME THIS HAPPENED (IN 2012 WHEN THE CAR WAS PRACTICALLY NEW, HAVING LESS THAN 20,000 MILES) TO PROVIDE COVER.

STARTED ENGINE, CHECK ENGINE LIGHT CAME ON. THIS HAS HAPPENED ABOUT 6 TIMES BEFORE IN THE LAST 2 YEARS. EACH TIME IT WAS RELATED TO FUEL CAP/O2 SENSOR.

TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT RECEIVED A NOTIFICATION FOR AN EXTENDED WARRANTY ISSUED FOR THE FUEL PUMP. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES RELATED TO THE FUEL PUMP; HOWEVER, THE CONTACT WAS CONCERNED THAT IF THE FAILURE OCCURRED IT COULD LEAD TO A SERIOUS INJURY OR DEATH. THE MANUFACTURER WOULD NOT REPLACE THE FUEL PUMP UNTIL A FAILURE OCCURRED. THE FAILURE MILEAGE WAS 85,000.

AGAIN, I RECEIVED A RECALL IN THE MAIL REGARDING RECALL 14V-176: VANOS ASSEMBLY BOLTS SINCE JUNE 2014 AND TODAY IS SEPT 25TH, I STILL HAVEN'T GOTTEN AN ANSWER AS TO IF THEY HAVE PARTS TO REPLACED THIS RECALL. I CALLED THE EL CAJON BMW DEALERSHIP IN CALIFORNIA SAN DIEGO WHERE I PURCHASED MY USED BMW FROM AND THEY KEPT ON SAYING THEY DON'T HAVE PARTS FOR MY CAR YET BMW HASN'T SUPPLIED THEM WITH THE PARTS FOR THE RECALL. IM CONCERN FOR MY SAFETY AND MY FAMILY'S SAFETY AND WANT TO FILE A COMPLAINT FOR MY VEHICLE. PLEASE INFORM ME OF WHAT TO DO? AND IF U CAN CONTACT BMW.... ITS BEEN 4 MONTHS OF MY RECALL LETTER AND I'M TIRED OF CALLING THEM. *TR

TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE AS TO WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 BMW 535I. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE STARTED MAKING A RATTLING NOISE. ALSO, THE CONTACT MENTIONED THAT THE VEHICLE HAD PREVIOUSLY STALLED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FRAME BOLT WAS LOOSE. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V176000 (ENGINE AND ENGINE COOLING).HOWEVER, THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 24,431.