2010 BMW 550I Complaints

I RECEIVED A LETTER IN EARLY DECEMBER ABOUT A RECALL, HOWEVER 6 MONTHS LATER, NO OTHER INFORMATION PROVIDED.

TL* THE CONTACT OWNS A 2010 BMW 550I. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. BEFORE THE FAILURE, THE ENTIRE PANEL AND ALL OF THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT DID NOT FEEL SAFE DRIVING THE VEHICLE. THE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2010 BMW 550I GRAN TURISMO. THE ENGINE CAUGHT FIRE WHILE THE VEHICLE WAS PARKED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE, BUT A REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AUXILIARY WATER PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.

TL* THE CONTACT OWNS A 2010 BMW 550I GRAN TURISMO. WHEN THE VEHICLE WAS PURCHASED, THE DRIVE TRAIN MALFUNCTION LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER TRAIN SOFTWARE NEEDED TO BE REPROGRAMMED. THE CONTACT STATED THAT THE DRIVE TRAIN SOFTWARE WAS UPDATED, BUT THE FAILURE RECURRED TEN TIMES. THE VEHICLE WAS REPAIRED PER THE MANUFACTURER RECALL NUMBER: N63 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,500.

FROM A VERY SLOW ROLL THERE IS A DELAY IN ENGINE RESPONSE OF 1-2 SECONDS. THERE IS ALSO A DELAY IN ENGINE RESPONSE IN THE 10-30 MPH RANGE OF THE SAME LENGTH OF TIME. THE SLOW ROLL EVENT CAN CAUSE CONFUSION TO OTHER DRIVERS WHO BELIEVE YOU ARE YIELDING THE RIGHT AWAY WHEN YOU DO NOT ACCELERATE IN A TIMELY MANNER GOING FORWARD OR MAKING A TURNING MOVEMENT. THERE IS THE POSSIBILITY OF AN ACCIDENT IF A PEDESTRIAN, BICYCLIST OR ANOTHER CAR TAKES THE DELAY AS A SIGN THAT THEY HAVE THE RIGHT OF WAY. THE DELAYED ENGINE RESPONSE IN THE 10-30 MPH RANGE IS OF GREAT CONCERN WHEN ATTEMPTING TO MERGE ONTO A FREEWAY FROM A SHORT ON-RAMP IN MODERATE TRAFFIC. THE ENGINE RESPONSE DELAY IS VERY PRONOUNCED UNDER HARD THROTTLE AND HAS CAUSED HEAVY BRAKING BY CARS UNSURE IF I'M GOING TO BE AT SPEED WHEN MERGING. *TR

COMPLAIN: BATTERY NOT REPLACED WHILE UNDER WARRANTY TOOK 2010 BMW 550I GT TO THE SHOP TO CHECK ON A WEAK BATTERY. SERVICE REPORT INDICATED SIDE LIGHTS OF THE VEHICLE WERE LEFT ON FOR 2 HOURS AND 40 MINUTES THAT CAUSED THE BATTERY FAILURE. FACTS: -MILEAGE WHEN THE FAULT OCCURRED WAS INDICATED AT 58091KM = 36096 MILES -ODOMETER READING WHEN BROUGHT TO SHOP WAS 36184. - RECEIVED VEHICLE ON FEB 1, 2013 @ 27291 MILES. -FROM 2/1/2013 TO 9/10/2013 THERE ARE 155 WORKING DAYS. -TOTAL MILES DRIVEN UP TO 9/10/2013 WAS 8805 (36184 ? 27291). SO MY AVERAGE DAILY MILEAGE IS 56.8 MILES. -IF THE FAULT OCCURRED AT 36096 MILES THAT MEANS IT WAS LESS THAN TWO DAYS BEFORE CAR IN THE SHOP. IT WOULD BE EITHER FRIDAY 9/6/13 OR OVER THE WEEKEND OF 9/8 OR 9/9 WHICH WAS THE SECOND TIME WARNING CAME ON. -THE SYMPTOM FIRST OCCURRED AT LEAST TWO WEEKS BEFORE CAN IN SHOP. SINCE THE FAULT READING INDICATED SOME ELECTRICAL EQUIPMENT WAS LEFT ON FOR 2:40 HOURS, THE WARRANTY WAS REJECTED. FOR THIS TO HAPPEN, ONE OF THE FOLLOWING EVENTS MUST OCCUR FOR THE BATTERY TO BE DRAINED FOR THAT EXTENDED PERIOD OF TIME. 1.THE CAR DOOR WAS LEFT OPEN FOR 2:40 HOURS BUT THE CAR KEY MUST BE IN THE VICINITY OF THE CAR 2.SOMEONE SAT IN THE CAR FOR 2:40 HOURS AND TURNED ON THE RADIO 3.SOMEHOW SOME OF THE LIGHTS OF THE CAR WERE TURNED ON FOR THIS EXTENDED PERIOD OF TIME FROM WHAT I CAN TELL AND EXPERIMENTED WITH THE CAR, NONE OF THE ABOVE COULD HAVE HAPPENED. 1.IF THE CAR KEY IS NOT IN THE VICINITY OF THE CAR, NO LIGHTS OR ELECTRICAL EQUIPMENT WILL BE TURNED ON FOR THAT LONG PERIOD OF TIME. 2.IF THE CAR IS LOCKED THEN ALL LIGHTS ARE CUT OFF ANYWAY. 3.NO ONE SAT IN THE CAR FOR 2:40 HOURS AND NOT IN MOTION. THIS TELLS ME EITHER THERE IS AN ELECTRICAL LEAK OR THE BATTERY PREMATURELY LOST ITS EFFICIENCY. IN EITHER EVENTS, THE BATTERY SHOULD BE COVERED UNDER WARRANTY BUT REFUSED BY BMW. *TR

THIS IS A 2010 BMW 550I GT WITH THE SPORT PACKAGE. IT HAS THE STAR SPOKE WHEELS AND RUN FLAT TIRES. THE TIRES AND WHEELS ARE ORIGINAL FROM THE FACTORY. THE LOW TIRE INDICATOR CAME ON SO WE TOOK THE TIRE IN TO HAVE IT REPAIRED. THE RIGHT REAR TIRE HAD AN INDUSTRIAL STAPLE IN THE MIDDLE THE TREAD. BMW WOULD NOT REPAIR THE TIRE BECAUSE THEY WILL NOT PATCH A RUN FLAT TIRE. WE WERE THEREFORE FORCED TO PURCHASE A NEW TIRE. THE TIRE HAD 17K MILES ON IT AND STILL HAD A LOT OF TREAD. BMW ORDERED A NEW TIRE AND PUT IT ON. WHEN WE CAME TO PICK UP THE CAR THE TIRE WAS FLAT. BMW TOOK IT BACK AND FOUND THAT THE WHEEL WAS CRACKED. WE DID NOTHING TO CRACK THIS WHEEL. WE HAD IT LOOKED AT BY A TIRE SHOP AND THEY SAID THERE WAS NOTHING DONE TO THIS WHEEL. THE WHEEL DOESN'T HAVE A SCRATCH ON IT. IT JUST CRACKED UNDER NORMAL USE. I HAVE REPORTED THIS TO BMW AND THEY JUST SAY ITS NOT COVERED. I KNOW ITS NOT COVERED, BUT THEY ARE NOT EVEN INTERESTED ENOUGH TO SEND AN ENGINEER OUT TO LOOK AT IT. THIS IS A VERY DANGEROUS CONDITION ON A CAR THAT HAS A SPEED LIMITER SET AT 150 MPH, YET BMW DOES NOT SEEM INTERESTED IN IT. I STILL HAVE THE WHEEL AND TIRE. *JB

TL* THE CONTACT OWNS A 2010 BMW 550GT. WHILE DRIVING APPROXIMATELY 35 MPH, THE TIRE PRESSURE WARNING INDICATOR ALERTED LOW TIRE PRESSURE. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD TO INSPECT THE VEHICLE AND THEN RESUMED OPERATION. THE VEHICLE WAS TAKEN TO A TIRE CENTER WHERE THE TECHNICIAN INFORMED THE FRONT PASSENGER'S SIDE WHEEL EXHIBITED TWO HAIRLINE CRACKS ON THE INNER PORTION. THE WHEEL WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 20,120.

TL*THE CONTACT OWNS A 2010 BMW 550I. THE CONTACT STATED THERE WAS A SQUEAKY NOISE COMING FROM THE BRAKING SYSTEM. THE VEHICLE HAD BEEN AT THE DEALER FOR A PERIOD OF FIVE WEEKS. THE DEALER REPLACED THE FRONT BRAKE PADS AND ROTORS AT LEAST THREE TIMES. THE FAILURE CONTINUED AFTER THE SERVICE REPAIRS. THE TECHNICIAN WAS UNABLE TO LOCATE THE MALFUNCTION. THE MANUFACTURER WAS NOTIFIED IN WHICH THERE WAS NO ASSISTANCE PROVIDED. THE FAILURE MILEAGE WAS 1,137.