2011 BMW 550I Complaints

THIS CAR HAS BEEN IN THE SHOP MANY TIMES SINCE I PURCHASED IT IN 2014. FIRST, IT WAS UNKNOWN ISSUES THAT RESULTED IN THE INJECTORS, SPARK PLUGS, AND BATTERY BEING REPLACED. THAT DID NOT FIX THE PROBLEM AND IT WENT BACK TO THEM SEVERAL MORE TIMES BEFORE THEY EVENTUALLY BROUGHT AN ENGINEER IN THAT DETERMINED THAT IT WAS A STRETCHED TIMING CHAIN. THIS RESULTED IN A NEW TIMING CHAIN AND ALL PARTS ASSOCIATED AT 60,000 MILES. SINCE THEN WE HAVE HAD RECALL WORK A COUPLE OF TIMES. WE HAVE HAD TO HAVE TURBO COOLANT LINES REPLACED AND WE HAD TO HAVE A NEW WATER PUMP PUT IN AT 80,000 MILES BECAUSE OURS APPARENTLY FELL APART. THE CAR NEEDS A QUART OF OIL EVERY 500-700 MILES (THIS HAS BEEN AN ISSUE SINCE THE BEGINNING BUT IT HAS PROGRESSIVELY GOTTEN WORSE) AND THE NEWEST PROBLEM IS THAT IT THREW A DRIVETRAIN MALFUNCTION ERROR DRIVING UP A HILL. THIS ERROR IS RELATED TO A COMPLETE LACK OF COMPRESSION IN CYLINDER 3. THE CAR HAS 125,000 MILES. THIS CAR SHOULD HAVE BEEN BOUGHT BACK AS A LEMON BUT BMW ALWAYS HAS SOME EXCUSE.

ON JULY 19, 2019, I DROVE MY CAR 2.5 MILES FROM MY OFFICE AND PARKED THE CAR AT MY RESIDENCE. THE CAR WAS PARKED OVERNIGHT AND NEXT DAY THE CAR FAILED TO START. WHEN THE HOOD WAS OPEN THE ENGINE WAS ON FIRE OVERNIGHT WHILE THE CAR WAS PARKED, LUCKY THE FIRE WAS SELF CONTAINED AND DID NOT SPREAD TO NEARBY HOMES. I CONTACTED MR. MIKE DISCEPOLO WITH BMW NORTH AMERICA AND AFTER 30 DAYS OF INVESTIGATION HE TOLD ME THAT THE FIRE WAS BECAUSE I FAILED TO MAINTAIN MY CAR, I SEARCHED THE NET AND HIS ANSWER WAS CONSISTENT WITH ANSWERS TO OTHER BMW CARS THAT START FIRE WHILE PARKED. ABC NIGHTLINE AND OTHER TV STATIONS INVESTIGATED PARKED BMW CARS FIRE AND BMW DENY THE PROBLEM. SEE ATTACHED HTTPS://WWW.YOUTUBE.COM/WATCH?V=US56C7YQAYY HTTPS://WWW.10NEWS.COM/NEWS/TEAM-10/SAN-DIEGO-BMW-OWNERS-SAY-THEIR-USED-BMWS-SUDDENLY-CAUGHT-FIRE HTTPS://ABC7CHICAGO.COM/AUTOMOTIVE/BMW-CAR-FIRES-MORE-FIRES-REPORTED-IN-PARKED-CARS-WHILE-ENGINES-OFF/5121834/

SINCE JAN 2014 THE FUEL INJECTORS FAILED AND REPLACED 2 TIMES AND THE VEH IS CURRENTLY AT THE POSITION OF CRTIZ BMW DEALERSHIP IN GA SINCE FEB 12/2015 TO REPLACE THE FUEL INJECTORS FOR THE 3RD TIME AND ALSO TO REPAIR THE SEAT BELT MALF ON THE FRONT PASSENGER SIDE THAT WERE FAILED TO WORK SINCE FEB OF 2014. ON FEB OF 2014 I HAVE REACHED OUT TO CRITZ BMW SERVICE DEPARTMENT AND EXPLAINED THE ISSUE TO [XXX] AND ALSO CONTACTED BMW IN JUNE OF 2014 TO CUST CARE INDIVIDUALS AND [XXX], [XXX]THE CUSTOMER RELATION MGR MANY TIMES FROM OVER 6 MONTHS ABOUT THE SEAT BELT MALF SAFETY ISSUE SINCE THEN TO HAVE THIS ISSUE FIXED BUT I WAS TOLD THAT BMW COULDN'T DUPLICATE OR REPAIR THE SEAT BELT. 3 PASSENGERS INCLUDING MY WIFE WERE AT RISK AND SAW THE LIGHT FOR SEAT BELT MALF WARNING LIGHT TURNED ON IN THIS VEH WHILE SETTING ON THE FRONT PASSENGER SEAT AND I ALSO HAVE PHOTOS DATED SINCE FEB 2014. THE WARNING INDICATED THAT THE AIR BAG WON'T DEPLOY IN CASE OF ANY ACCIDENT AND I HAD TO STOP THE VEH WHILE DRIVING ON THE HIGHWAY FOR THE PASSENGER'S SAFETY AND I ALSO CONTACTED BMW EMERGENCY ASSISTANCE AND I WAS TOLD TO TAKE THE VEHICLE TO THE DEALERSHIP FOR INSPECTIONS. [XXX] AT CRITZ BMW MENTIONED THAT THE SERVICE DEPT AND BMW ARE AWARE OF THE ISSUE WITH THE SEAT BELT AND THAT THEY ARE IN CONTACT TO REPLACE THE SEAT MAT ON THE PASSENGER SIDE AND THAT THERE IS AN ISSUE WITH THE SENSOR. I WAS OFFERED BY BMW TO TRADE THIS VEHICLE AND I TOLD [XXX] THAT I WILL NOT TRADE THIS VEHICLE UNTIL ITS FIXED SINCE I DON'T WANT TO PUT SOMEONE'S LIFE IN DANGER DUE TO THE SEAT BELT ISSUE THAT BMW COULDN'T FIX AND I TOLD THEM THAT THEY CAN SIMPLY REPURCHASE, REPLACE OR REPAIR THIS VEHICLE. ON MARCH 12/2015 [XXX] TOLD ME OVER THE PHONE THAT THE BMW COULDN'T DUPLICATE OR REPAIR THE SEAT BELT MALFUNCTION ON THE PASSENGER SIDE SEAT. I TOLD [XXX] OVER THE PHONE THAT I WILL NOT RISK THE LIFE OF MY WIFE OR ANY OTHER PERSON DRIVING THIS VEHICLE. BMW SIMPLY TOLD ME THAT THEY COULDN'T DO ANYTHING ELSE ABOUT IT AND THAT THEY WILL BE CLOSING MY CASE. I WAS TOLD BY BMW

I FEEL THAT IS SHOULD HAVE BEEN A RECALL ON MY CAR. FROM THE START WAS TOLD THE CAR CHECKED OUT HOWEVER HAD TO GET ANOTHER STARTER, TRANSMISSION CASE, BLOCKS ETC. I SPENT OVER 14K AND STILL HAVE PROBLEM WITH REPAIRS THAT I THOUGHT WAS COVERED. NOW AC BLOWER GONE AFTER PICKING UP FROM THE DEALER LESS THAN A MONTH AGO. BAD PURCHASE NOW OUT OF MONEY AND CAR STILL NEEDS REPAIR.

DOOR LOCK ACTUATOR FAILS CAUSING DEADLOCK. THE DRIVER AND/OR PASSENGER/S ARE LOCKED IN THE VEHICLE WITH OUT AN EXPEDITIOUS PATH OF EXIT.

N 63 ENGINE FAILURE: THIS ENGINE REPLACEMENT IS PART OF THE BANG SETTLEMENT. I GOT A REPLACEMENT ENGINE FOR WHICH I SPENT ALMOST AS MUCH AS THE VALUE OF THE CAR. SO CALLED NEW ENGINE CONTINUES TO CONSUME OIL. BASICALLY BMW REPLACED THE ENGINE THAT THEY SHOULD HAVE KN OWN IS DEFECTIVE. A RECALL SHOULD HAVE BEEN ISSUED ON THIS ENGINE AND THIS CAR LING TIME AGO. BMW IS GETTING AWAY KNOWINGLY REPLACING DEFECTIVE E ENGINE WITH DEFECTIVE ONES.

I RECEIVED A CARD IN THE MAIL FROM BMW OF NORTH AMERICA INFORMING ME THAT THERE WAS A RECALL ON THE FUEL PUMP OF MY 2011 BMW 550I. WHEN WE CALLED THE DEALERSHIP IN AMARILLO TEXAS, AUTOPLEX BMW, WE WERE TOLD BY THE SERVICE MANAGER [XXX] THAT WE ARE WELCOME TO BUY NEW CARS FROM THEM BUT THEY WILL NO LONGER HONER WARRANTY OR RECALL WORK FOR ANYONE WITH THE LAST NAME [XXX] OR WHO IS RELATED TO OR AFFILIATED WITH [XXX] IS THERE ANY ASSISTANCE YOU CAN GIVE WITH THIS MATTER? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT *TR

THE ENGINE STOP WORKING FOR NO APPARENT REASON, OIL OK MAINTENANCE OK, DEALER SAID ENGINE WAS NO GOOD AND NEED TO BE REPLACED. NO EXPLANATION GIVEN!!

DURING DRIVING ON THE STREET, I STARTED TO SMELL LIKE TOXIC BURNING LIKE RUBBER AND/OR ANTIFREEZE BURNING AND WHEN I STOP AT HOME I COULD SEE LITTLE STEAM COMING FROM THE HOOD AREA AND ALSO OIL LEAK AT THE BOTTOM OF THE ENGINE-TRANSMISSION REGION. I STOPPED DRIVING THE CAR NOW.

THIS VEHICLE WHEN BEING USED HAS EXCESSIVE CONSUMPTION OF OIL AND OIL LEAKS. THIS PROBLEM CAUSE THE ENGINE, ENGINE TURBOS, VALVE STEMS AND SEALS AND OIL PAN SEALS TO GO BAD PRIOR TO NORMAL VEHICLE ENGINE/PART LIFE. THERE IS CURRENTLY A SETTLED CLASS ACTION LAWSUIT THAT REPLACES THE ENGINE AT A PERCENTAGE BASED ON MILES ON CAR AT TIME OF BAD ENGINE TEST. BUT I BELIEVE THIS IS ALSO A POSSIBLE SAFETY ISSUE AND SHOULD BE TREAT MORE LIKE A RECALL NOT A SUIT. YOU CAN VIEW MORE INFORMATION REGARDING THIS SUIT AT HTTPS://BANGCLASSSETTLEMENT.COM