2011 BMW 550I Complaints

THIS VEHICLE HAS HAD MULTIPLE RECALLS. THE LATEST ONE WAS CAMPAIGN NO. 18V-248. BMW HAS YET TO DO ANYTHING FOR MY VEHICLE, EVEN AFTER IT BURNT ITSELF TO THE GROUND AND A PORTION OF MY HOME. THEY DID NOT ADD ANY EXPLANATION OR ATTEMPT TO INVESTIGATE THIS SITUATION. IT IS STILL UNDEFINED HOW THIS VEHICLE LIT ITSELF ON FIRE AS IT WAS PARKED AND TURNED OFF SITTING IN MY GARAGE, AFTER JUST BEING DRIVEN 5-10 MINUTES BEFORE THE FIRE STARTED.

ENGINE OVERHEATING,BURNING A LOT OF OIL,ALSO HAVING ISSUES WITH THE SPARK PLUG AND COILS,HAVING MISFIRES FOR THE ENGINE COMPARTMENT HEAT EXPANDING GASKETS ALLOWING OIL TO REACH SPARK PLUGS LOOSING POWERTRAIN WHILE DRIVING CAUSING CAR TO SLOW DOWN,THIS IS THE FOURTH TIME IN THE LAST 2 YEARS THAT WE HAVE THIS ISSUE,ALSO HAVING ISSUES WITH WATER COMING INTO THE RIGHT SIDE BACK SEAT UNABLE TO PINPOINT THE PLACE WHERE WATER IS COMING IN FROM.

TL* THE CONTACT OWNS A 2011 BMW 550I GRAN TURISMO. THE CONTACT STATED THAT THERE WAS A STEERING FAILURE DUE TO THE AIR BAGS. THE CONTACT STATED THAT THE HORN FAILED TO WORK AND THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE DEALER (BMW CERTIFIED PRE-OWNED & SERVICE CENTER NASHVILLE, 4040 ARMORY OAKS DR, NASHVILLE, TN 37204, 1-(855) 838-7142) DIAGNOSED THAT THE CLOCKSPRING ASSEMBLY AND SVL MODULE NEEDED TO BE REPLACED TO PREVENT THE AIR BAG RESTRAINT INDICATOR FROM ILLUMINATING. THE EXTENDED WARRANTY WAS UNABLE TO COVER THE REPAIRS AND THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V832000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS NOT AVAILABLE.

VEHICLE STATIONARY FOR OVER 3 HOURS, PARKED IN A PARKING LOT (WORK LOCATION) AND BURST INTO FLAMES UNDER THE ENGINE COMPARTMENT. 8-22-18; 12:30 PM. BEAVERTON, OREGON FIRE DEPARTMENT RESPONDED AND PUT FIRE OUT. SEE FIRE DEPARTMENT REPORT

TL* THE CONTACT OWNS A 2011 BMW 550I. THE CONTACT STATED THAT THE OIL AND DRIVE TRAIN WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO VALLEY AUTO WORLD BMW (3822 SYCAMORE DAIRY RD, FAYETTEVILLE, NC 28303, 910-864-0000) WHERE IT WAS DIAGNOSED THAT A NEW IGNITION COIL, INLET HOSE, AND RETURN HOSE WERE NEEDED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD CALL THE CONTACT BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

TL* THE CONTACT OWNS A 2011 BMW 550I. WHEN THE VEHICLE WAS STARTED, THE "ADD COOLANT" WARNING INDICATOR ILLUMINATED. THE CONTACT ADDED COOLANT, BUT THE INDICATOR ILLUMINATED AGAIN APPROXIMATELY 30 DAYS LATER. AN UNKNOWN DEALER WAS CONTACTED VIA PHONE AND AN APPOINTMENT WAS SCHEDULED FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 99,247.

TL* THE CONTACT OWNS A 2011 BMW 550I GRAN TURISMO. THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO RECEIVE THE RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 18V248000 (ENGINE AND ENGINE COOLING). BMW OF SOUTH ATLANTA (4171 JONESBORO RD, UNION CITY, GA 30291, (678) 228-8373) AND GLOBAL IMPORTS BMW (500 INTERSTATE NORTH PKWY SE, ATLANTA, GA 30339, 1-800-294-1853) INFORMED THE CONTACT THAT SHE WOULD NEED TO WAIT TO RECEIVE A SECOND NOTICE TO SCHEDULE A RECALL REPAIR APPOINTMENT. IN ADDITION, THERE WAS A PROGRESSING FAILURE WITH THE BATTERY CABLES. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL CAMPAIGN CONCERNING THE BATTERY CABLES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 BMW 550I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V248000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (BMW OF ANNAPOLIS, 31 OLD MILL BOTTOM RD, ANNAPOLIS, MD 21409, (410) 349-9312) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 BMW 550I. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A SUDDEN LOSS OF POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER (GLOBAL IMPORTS BMW, 500 INTERSTATE N PKWY, ATLANTA, GA 30339, (800) 294-1853) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND THE MANUFACTURER INDICATED THAT THERE WAS NO RECALL TO PROVIDE A SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2011 BMW 550I. WHILE DRIVING UNKNOWN SPEEDS, A FUEL ODOR WAS DETECTED IN THE REAR OF THE VEHICLE AS WELL AS SMOKE IN THE FRONT OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO CRITZ BMW SAVANNAH (7009 ABERCORN ST, SAVANNAH, GA 31406) WHERE IT WAS AGAIN DIAGNOSED WITH A FUEL PUMP FAILURE. THE VEHICLE WAS REPAIRED AGAIN. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 120,000.