2011 BMW 550I Complaints

THE FRONT RIGHT WHEEL (RIM) DEVELOPED HAIRLINE CRACK. THE CRACK IS ON THE INSIDE SIDE OF THE RIM. THE CRACK RESULTED IN A SLOW LOSS OF THE TIRE AIR PRESSURE.

REGARDING: N63 FUEL PUMP FAILURE ON 2011 BMW 550I GT VIN # [XXX] DEAR NHTSA RECENTLY I HAD A SERIOUS ISSUE RELATING TO THE FUEL DELIVERY SYSTEM ON MY 2011 BMW 550I GT. I WAS ACCELERATING ON A BUSY FREEWAY RAMP WITH MY TWO YOUNG SONS ABOARD, AND MY CAR WENT INTO LIMP MODE. THIS PUT US IN A PRECARIOUS SITUATION WHEN AT THE MOMENT I NEEDED BRISK ACCELERATION, MY CAR WAS UNABLE TO ACHIEVE EVEN 40MPH. IT ALMOST CAUSED ME TO HAVE AN ACCIDENT. I HAD NO CHOICE BUT TO GET THIS ISSUE SERVICED AT BMW OF SAN FRANCISCO SINCE THIS IS MY DAILY DRIVER. WHEN ALL WAS SAID AND DONE THE BILL CAME TO A LITTLE OVER $2100 WHICH INCLUDED ABOUT $450 IN DIAGNOSTICS. NOW THAT THE DUST HAS HAD A CHANCE TO SETTLE, I'D LIKE SOME RECOMPENSE ON THE FOLLOWING ISSUES. 'THE HIGH-PRESSURE FUEL PUMP FAILURE IS SAFETY RELATED AND SHOULD BE COVERED UNDER THE SAME WARRANTY AS THE LOW-PRESSURE FUEL PUMP WHICH CARRIES AN EXTENDED 10-YEAR WARRANTY ON THESE CARS AND, WHICH ALSO HAS A TENDENCY TO FAIL AT INOPPORTUNE MOMENTS 'IN CLOSING, THIS CAR WAS ALWAYS SERVICED AT THE DEALER, AND WENT THROUGH THE CUSTOMER CARE PROGRAM A COUPLE OF YEARS AGO. I FEEL THAT BMW SHOULD ALSO COVER THESE FUEL PUMPS AS PART OF THIS PROGRAM AND I'M ASKING FOR YOU TO REFUND THE COST OF THIS SERVICE. 'PLEASE REGISTER MY COMPLAINT, IF ENOUGH PEOPLE EXPERIENCE THIS ISSUE AND REGISTER EACH INCIDENT, BMW HAS A CUSTOMER REIMBURSEMENT PROGRAM AND I WOULD BE ABLE TO GET MY $2086.25 BACK FOR THIS SAFETY RELATED REPAIR. [XXX], MONTARA ,CA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

OUR CAR'S ELECTRICAL PANEL LIT UP BEFORE THE CAR STALLED ON TWO SEPARATE OCCASIONS. THE FIRST TIME, BMW REPLACE THE BATTERY. THE SECOND TIME, BMW REPLACED THE ALTERNATOR. 12 DAYS AFTER BEING SERVICED BY BMW, OUR HOUSE BURNED DOWN DUE TO A FIRE ORIGINATING ON THE FRONT LEFT SIDE OF THE BMW. THAT AFTERNOON, MY HUSBAND HAD COME HOME FROM WORK, PARKED THE CAR IN THE GARAGE, AND TURNED IT OFF. THE FIRE STARTED WITHIN 30MINUTES OF BEING SHUT OFF AND PARKED. WE RECEIVED A LETTER IN THE MAIL INFORMING US OUR BMW WAS UNDER RECALL FOR A MALFUNCTIONING FUEL PUMP INJECTOR.

TL* THE CONTACT OWNS A 2011 BMW 550I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE 2011 BMW 550I HAD JUST RECENTLY BEEN PARKED AND TURNED OFF. AFTER NO MORE THAN 10 MINUTES AFTER IT WAS PARKED, IT BURST INTO FLAMES COMING FROM THE ENGINE COMPARTMENT ON THE PASSENGER SIDE. THEN VERY QUICKLY SPREAD THROUGHOUT THE ENTIRE CAR. THE CAR WAS PARKED IN AN ATTACHED GARAGE THUS NOT ONLY COMPLETELY BURNING THE CAR TO THE GROUND BUT ALSO PARTIALLY BURNING THE HOME DOWN AS WELL. RESULTING IN OVER $250,000 IN DAMAGE. THIS VEHICLE HAD ONE OF THE N63 ENGINES IN IT WHICH BMW HAD THREE VOLUNTEER RECALLS TO "CORRECT" THE FUEL INJECTOR ISSUE. 5 MONTHS PRIOR TO THE FIRE, A CERTIFIED BMW DEALERSHIP EXECUTED THE THIRD ATTEMPT AT THIS RECALL. THIS BMW WAS ALSO UNDER A FULL COVERAGE MAINTENANCE WARRANTY, THUS IT HAD ONLY BEEN TO CERTIFIED BMW SERVICE CENTERS. DURING THE LAST RECALL UNDER CAMPAIGN 0013480200 SIB 11 16 14 IN CONJUNCTION WITH SIB 11 06 14 AND 61 30 14, THE OIL LIFE MILEAGE WAS REDUCED FROM 15,000 MILES TO 10,000 MILES WITH THE BMW SERVICE CENTER EXPLAINING THAT WAS PART OF THE CAMPAIGN BMW NA REQUESTED TO SERVICE THE VEHICLES MORE FREQUENTLY. WHEN I ASKED THE BMW REPRESENTATIVE ABOUT THIS SPECIFICALLY AT THE FIRE INVESTIGATION HE SAID IT WAS DUE TO "EPA REQUIREMENTS". HAD NOTHING TO DO WITH THE KNOWN ENGINE ISSUES THAT BMW HAS BEEN ATTEMPTING TO ADDRESS SINCE 2013.

THE CAR WAS PARKED AND CAUGHT ON FIRE IN THE ENGINE DEPARTMENT. IT WAS AND IS A COMPLETE LOSS. IT HAD BEEN DRIVINE 30 MILES ABOUT AN HOUR BEFORE.

MY 2011 BMW 550I HAS THRICE HAD THIS WEIRD RESPONSE IN THE PAST 6 MONTHS. AFTER DRIVING FOR 30M-1H SUDDENLY GOT MULTIPLE DIFFERENT WARNING LIGHTS BEFORE I LOST CONTROL OF STEERING (STIFF LIKE A DEAD BODY) AND BRAKES FOLLOWING WHICH THE CAR STALLED. IT WAS TOWED TO THE DEALERSHIP WHO SAID THIS WAS A BAD BATTERY WHICH DID NOT MAKE SENSE BUT THE CAR WAS RUNNING THEREAFTER SO I TOOK IT HOME. THE SECOND TIME THE DEALERSHIP WAS CLOSED - I WAS ABLE TO START THE CAR A FEW MINUTES LATER AND TOOK THE RISK OF DRIVING HOME. THE DEALERSHIP SAID SINCE THE CAR WAS RUNNING THEY COULD NOT RUN ANY DIAGNOSIS. THEREAFTER THE CAR RAN FINE FOR 3 WEEKS AND THEN IT HAPPENED AGAIN. THIS TIME I COULD RESTART IT BUT THE CAR WOULD ONLY MOVE A FEW FEET BEFORE STALLING. AFTER TOWING IT TO THE DEALER THEY TELL ME THAT THE BATTERY AND ALTERNATOR BOTH ARE BAD. I CAN UNDERSTAND THAT BUT THERE SHOULD NEVER BE A TOTAL LOSS OF CONTROL ON STEERING AND BRAKES. THAT TO ME IS A SAFETY ISSUE AND BMW NEEDS TO FIX IT BUT THE DEALERSHIP DOES NOT SEEM TO KNOW WHAT TO DO. THEY JUST WANT TO FIX THE BATTERY AND ALTERNATOR AND CALL IT "PROBLEM RESOLVED" WITHOUT DIGGING FURTHER. I HAVE NOT SEEN ANY RECALLS EITHER. I AM NOW AFRAID TO DRIVE THE CAR BECAUSE IT COULD GET ME KILLED.

TL* THE CONTACT OWNS A 2011 BMW 550I GRAN TURISMO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM RECALL NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/23/17*LJ UPDATED 08/22/2017*JS

CAR PERFORMANCE GREATLY DECREASED, THEN FAILED TURBO, FUEL SMELL, AND DRIVE TRAIN MALFUNCTION WARNING INTERMITTENTENTLY ON AND OFF, EITHER IN PARK OR IN MOTION. TOOK VEHICLE TO DEALERSHIP. BMW NORTHWEST IS CURRENTLY DENYING ANY RECALLS ARE IN PLACE AND.

BMW N63 CUSTOMER CARE PACKAGE: A RECALL B001314 THAT BMW REFUSES TO CALL A RECALL. IM HAVING PROBLUM WITH THE CAR BURNING OIL EVERY 200 MILES HAD FUEL INJECTORS REPLACE TWICE. CAR STILLS RUNS BAD. MY CAR ONLY HAS 84K ON IT AND I HAVE HAD SO MANY PROBLUMS OUT OF IT OIL CHANCE HAS ALWAYS BEEN ON TIME.