2004 BMW 7 SERIES Complaints

TL* THE CONTACT OWNS A 2004 BMW 745I SERIES. THE CONTACT STATED HE WAS NOT ABLE TO SEE OUT OF THE DRIVER SIDE REARVIEW MIRROR. THE CONTACT STATED THAT THE PLASMA FRACTURED FROM THE MIRROR CAUSING THE MIRROR TO BECOME CLEAR AND DARK WITH CIRCLE SPOTS THAT CREATED A DOUBLE VISION. THE DEALER ADVISED THAT HE WOULD HAVE TO PAY FOR THE MIRROR REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 88,000.

TL*THE CONTACT OWNS A 2004 BMW 745I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER10V446000, SERVICE BRAKES, HYDRAULIC POWER ASSIST VACUUM AND TOOK THE VEHICLE TO THE DEALER FOR REPAIRS. THE DEALER INFORMED THE CONTACT THAT THE BRAKE VACUUM PUMP WAS LEAKING AND NEEDED TO BE REPLACED AND IT WAS NOT A PART OF THE RECALL. THE CONTACT STATED THAT REPLACING THE HOSE WOULD ONLY BE A TEMPORARY REPAIR THAT WOULD CAUSE FUTURE PROBLEMS. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 58,500.

I STARTED MY BMW 745I TO WARM IT UP ALONG WITH THE HEATED SEATS. CAME OUT OF MY HOUSE THREE MINUTES LATER TO LEAVE AND SMELLED SOMETHING BURNING ON THE INSIDE OF THE CAR. I LOOKED AROUND BUT DIDN'T SEE ANYTHING OUTRIGHT OBVIOUS. I STARTED TO DRIVE AWAY WHEN I FELT BURNING SENSATION TO MY LEFT SIDE. I TURNED TO LOOK AND SAW THAT SEAT HEATER WAS BURNING THROUGH THE LEATHER ON THE LEFT SIDE OF THE BACK OF THE SEAT. I MADE LEFT A MESSAGE WITH A SERVICE REP AT "NEW COUNTRY BMW" OF HARTFORD,CT WITH NO RETURN CALL WITHIN 24 HOURS AS THERE ANSWERING SERVICE PROMISES. I THEN BROUGHT THE VEHICLE TO "NEW COUNTRY BMW" OF HARTFORD, CT WHERE THE SERVICE REP TOLD MYSELF HE HAD "NEVER HEARD OF THERE BEING A SEAT HEATER RECALL". *TR

TL*THE CONTACT OWNS A 2004 BMW 745I. THE CONTACT STATED THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR ROUTINE REPAIR AND THE TECHNICIAN DETECTED OIL LEAKING FROM THE BRAKE VACUUM PUMP INTO THE ENGINE. THE VEHICLE WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 10V446000 (SERVICE BRAKES, HYDRAULIC: POWER ASSIST: VACUUM). IN CONJUNCTION TO THE RECALL REPAIR THE BRAKE VACUUM PUMP WAS REPLACED AT THE OWNER'S EXPENSE. THE CONTACT STATED THAT THE RECALL REMEDY WAS NOT SUFFICIENT AND FAILED TO CORRECT THE PROBLEM. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.

THE ENGINE OIL FILTER DRAIN PLUG IS INSUFFICIENT, CAUSING A LARGE LOSS OF OIL TO LEAK. THIS HAS AFFECTED AND DAMAGED THE TRANSMISSION. *TR

SHORTLY AFTER PURCHASE OF A USED 2004 BMW 745LI, THE AIRBAG LIGHT REMAINED ILLUMINATED AND THE PASSENGER OCCUPANCY LIGHT REMAINED ILLUMINATED AT ALL TIMES. CAR WOULD NOT PASS INSPECTION, THEREFORE I PAID $1700 TO BMW OF SILVER SPRING TO HAVE THIS CORRECTED. *TR

TL*THE CONTACT OWNS A 2004 BMW 745I. THE CONTACT STATED THAT THE ENGINE WOULD OVERHEAT AND THE VEHICLE WOULD SHUT DOWN AND LOSE POWER. THE SAFETY MECHANISM IN THE VEHICLE WOULD SHUT DOWN IF IT SENSED A FAILURE WITH THE VEHICLE. THE FAILURE OCCURRED A TOTAL OF THREE TIMES WHILE DRIVING 40 MPH. ON ONE OCCASION, SHE WAS ABLE TO DRIVE TO THE DEALER AROUND THE CORNER AND THE OTHER TWO TIMES, SHE HAD TO HAVE THE VEHICLE TOWED TO THE DEALER. THE DEALER COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE BECAUSE THE CODE WAS LOST. THE CONTACT SHOWED THE MECHANIC PICTURES OF THE MESSAGE ON THE INSTRUMENT PANEL THAT READ, "DO NOT DRIVE, ENGINE OVERHEATING, TURN ENGINE OFF". THE CONTACT WAS INFORMED THAT A NEW BATTERY WAS NEEDED AND SHE WOULD HAVE TO PAY $600. SHE DID NOT BELIEVE THAT THE ISSUE CENTERED AROUND THE BATTERY. THE MANUFACTURER STATED THAT BECAUSE NO CODE DISPLAYED, THEY COULD NOT ASSIST. THE CURRENT MILEAGE WAS APPROXIMATELY 70,000 AND FAILURE MILEAGE WAS APPROXIMATELY 44,827. UPDATED 09/17/08.*LJ UPDATED 09/25/08. *JB

WHEN VEHICLE COMES TO A COMPLETE STOP ON AN INCLINE WITH THE STEERING WHEEL TURNED FULL CHOCKED TO EITHER THE LEFT OR RIGHT THE STEERING WHEEL FREEZES AND CANNOT BE TURNED TO THE OPPOSITE DIRECTION. IT WILL NOT FREE UP UNTIL I SHIFT THE TRANSMISSION IN REVERSE AND BACK UP A FEW FEET. AT THAT POINT IT WILL UNFREEZE WITH A JERK AND OPERATE CORRECTLY. THIS HAS HAPPENED ON ABOUT 6 OCCASIONS. I NOTIFIED THE LOCAL DEALER WHERE I PURCHASED THE CAR, USED WITH 52,000 MILES. IT NOW HAS 55,000 MILES AND I'VE HAD THE VEHICLE FOR ABOUT 9 MONTHS. THE DEALERS SERVICE SHOP COULD NOT DUPLICATE THE FAILURE AND COULD NOT FIND ANY ERROR CODES IN THE OBD. I BELIEVE THAT THE VEHICLE HAS TO BE ON AN INCLINE, WHICH IS THE CASE WITH MY DRIVEWAY, WHERE IT HAPPENED 4 OF THE 6 TIMES. THE MOST RECENT INCIDENCE HAPPENED ON MY NEXT DOOR NEIGHBOR'S DRIVEWAY WHICH ALSO HAS A MODERATELY STEEP INCLINE. (*** UPDATE***) LOCAL DEALERSHIP CONTACTED THE FACTORY IN GERMANY AND WAS TOLD THAT A FIX WAS TO INSTALL 'BUMPERS" ON EACH END OF THE STEERING MECHANISM THAT WOULD PREVENT THE WHEELS FROM TURNING TOO FAR AND RIDING UP ONTO THE FACTORY INSTALLED STEERING STOPS. THE DEALER OBTAINED THE "BUMPERS" AND INSTALLED THEM AT NO CHARGE. I WAS TOLD THAT I'D RECEIVE PAPERWORK ON THE MODIFICATIONS SOON. *TR

WHEN VEHICLE COMES TO A COMPLETE STOP ON AN INCLINE WITH THE STEERING WHEEL TURNED FULL CHOCKED TO EITHER THE LEFT OR RIGHT THE STEERING WHEEL FREEZES AND CANNOT BE TURNED TO THE OPPOSITE DIRECTION. IT WILL NOT FREE UP UNTIL I SHIFT THE TRANSMISSION IN REVERSE AND BACK UP A FEW FEET. AT THAT POINT IT WILL UNFREEZE WITH A JERK AND OPERATE CORRECTLY. THIS HAS HAPPENED ON ABOUT 6 OCCASIONS. I NOTIFIED THE LOCAL DEALER WHERE I PURCHASED THE CAR, USED WITH 52,000 MILES. IT NOW HAS 55,000 MILES AND I'VE HAD THE VEHICLE FOR ABOUT 9 MONTHS. THE DEALERS SERVICE SHOP COULD NOT DUPLICATE THE FAILURE AND COULD NOT FIND ANY ERROR CODES IN THE OBD. I BELIEVE THAT THE VEHICLE HAS TO BE ON AN INCLINE, WHICH IS THE CASE WITH MY DRIVEWAY, WHERE IT HAPPENED 4 OF THE 6 TIMES. THE MOST RECENT INCIDENCE HAPPENED ON MY NEXT DOOR NEIGHBOR'S DRIVEWAY WHICH ALSO HAS A MODERATELY STEEP INCLINE. *TR

TL*THE CONTACT OWNS A 2004 BMW 745LI. THE CONTACT RECEIVED A WARNING FROM THE COMPUTER TO ENGAGE HIS SEAT BELT. THE SEAT BELTS WERE ALREADY ENGAGED, HOWEVER, HE CONTINUED TO RECEIVE THE MESSAGE. THE DEALER STATED THAT THERE WAS A GLITCH IN THE PROGRAM AND THEY WOULD NEED TO SERVICE THE COMPUTER. APPROXIMATELY THREE WEEKS LATER, THE FRONT PASSENGER SEAT CAUGHT FIRE. THE DEALER DID NOT PROVIDE AN EXPLANATION AS TO THE CAUSE OF THE FIRE. THE DEALER REPLACED THE LEATHER AND WIRING IN THE FRONT SEAT. THE CONTACT WAS INJURED. THE CURRENT MILEAGE WAS 52,000 AND FAILURE MILEAGE WAS 51,200.