2014 BMW I3 Complaints
View complaints related to 2014 BMW I3. The complaints found here are submitted by actual consumers with first hand experience. There are more than 80 complaints submitted for the 2014 BMW I3. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2014 BMW I3- OAKLAND, CA
WHILE DRIVING THE CAR AND AT A STOP LIGHT THE CAR MADE SOME JERKY NOISE AND GOT THE "DRIVETRAIN MALFUNCTION - STOP AND TURN OFF ENGINE. DO NOT CONTINUE DRIVING. CALL ROADSIDE ASSISTANCE" MESSAGE. THIS HAS HAPPENED ABOUT 6 MONTHS AGO AND HAD THE CAR TOWED TO THE SERVICE AND THEY NEVER FOUND ANY PROBLEM. NOW IN THE SPAN OF A DAY IT HAS HAPPENED 3 TIMES. WHEN I TURN OFF ENGINE, WAIT A MINUTE OR SO AND START AGAIN, I WAS ABLE TO DRIVE THE CAR AGAIN. I AM NOT SURE WHY THIS IS HAPPENING AND I HAVE LOOKED THROUGH ALL BMW FORUMS AND FACEBOOK PAGES AND NOBODY SEEMS TO HAVE AN ANSWER. I AM WORRIED ABOUT DRIVING THE CAR AND HAVING IT COMPLETELY HALT IN THE MIDDLE OF DRIVING ON THE FREEWAY. THIS NEEDS TO BE ADDRESSED BY BMW AND I HAVE YET TO GET AN ANSWER.
Source: NHTSA WEB SITE -
2014 BMW I3 REX- WEST PALM BEACH, FL
I TEST DROVE A BMW I3. I GOT INTO TROUBLE BECAUSE THEY FORGOT TO CHARGE IT UP COMPLETELY WHEN I DROVE IT. ALMOST DIED. CONSUMER REPORTS DESCRIBES IT ALL BETTER THAN I CAN: "A NEW LAWSUIT ALLEGES THAT BMW I3 ELECTRIC CARS CAN SUDDENLY SLOW DOWN WHEN THEIR BATTERY POWER IS LOW, POTENTIALLY PUTTING PASSENGERS IN DANGEROUS SITUATIONS. FILED TUESDAY IN U.S. DISTRICT COURT IN LOS ANGELES, THE CLASS-ACTION SUIT ALLEGES THAT THE I3'S 'RANGE EXTENDER FEATURE ... DOESN'T PRODUCE ENOUGH POWER TO PREVENT A DRAMATIC DECREASE IN THE VEHICLE'S PERFORMANCE. AS ALLEGED, IF THE CAR IS UNDER ANY KIND OF SIGNIFICANT LOAD (SUCH AS GOING UP A HILL, OR LOADED WITH PASSENGERS), THE SPEED OF THE CAR WILL DRAMATICALLY DECREASE AS THE BATTERY CHARGE DIMINISHES,' ACCORDING TO A PRESS RELEASE FROM PLAINTIFF ATTORNEY JONATHAN MICHAELS OF NEWPORT BEACH, CALIF." -- CONSUMER REPORTS MAGAZINE REPORTS.
Source: NHTSA WEB SITE -
2014 BMW I3 REX- LAKEWOOD, CO
TEST DRIVING THIS BMW I3, I NOTICED THE REX RANGE EXTENDER ENGINE WAS DANGEROUSLY SLOW. THE 34 HP SCOOTER ENGINE IS A HAZARD IN TRAFFIC. I ALSO NOTICED THE BRAKE LIGHTS WOULD NOT COME ON WHEN SLOWING TO A STOP. CONSUMER REPORTS OUTLINED IT, AND I CAN'T SAY IT BETTER. .... WHY ARE THERE NOT MINIMUM FMVSS PERFORMANCE STANDARDS TO COVER THE HAZARDS WHILE IN REX-MODE (BATTERY DEAD, RUNNING ON SCOOTER MOTOR IN HEAVY, FAST, TRAFFIC)? THIS IS A NEW AREA: WEIRD BEHAVIOR FROM EVS IN REX MODE. HTTP://WWW.CONSUMERREPORTS.ORG/CRO/NEWS/2014/10/BEWARE-TAILGATING-A-BMW-I3/INDEX.HTM HTTP://WWW.CONSUMERREPORTS.ORG/CRO/NEWS/2014/10/BMW-I3-HAS-THE-LITTLE-ENGINE-THAT-COULD/INDEX.HTM
Source: NHTSA WEB SITE -
2014 BMW I3- CARDIFF BY THE SEA, CA
TL* TAKATA RECALL. THE CONTACT OWNED A 2014 BMW I3. THE CONTACT STATED THAT ANOTHER VEHICLE DRIVING AT A HIGH RATE OF SPEED, CRASHED INTO THE REAR OF THE CONTACTS VEHICLE WHICH THEN CAUSED THE CONTACTS VEHICLE TO CRASH INTO THE VEHICLE THAT WAS IN FRONT. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED MINOR BRUISES AND REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE INSURANCE COMPANY WAS NOT ABLE TO DETERMINE WHAT CAUSED THE AIR BAGS NOT TO DEPLOY. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V422000 (AIR BAGS) AND 15V628000 (AIR BAGS). THE CONTACT WAS TO DETERMINE IF THE MANUFACTURER COULD FURTHER INVESTIGATE THE AIR BAG FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 BMW I3- CHARLOTTESVILLE, VA
CHARGED MY CAR OVERNIGHT IN MY CLIMATE CONTROLLED GARAGE AND WENT OUT THE NEXT MORNING TO RUN ERRANDS. TURNED IT ON, PUT IT IN DRIVE, HEARD A POP OR CLUNK FROM THE REAR AND THEN GOT A DRIVE TRAIN NOT AVAILABLE - DO NOT MOVE VEHICLE ERROR. COULDN'T EVEN PUT THE CAR IN NEUTRAL FOR TOWING - BMW ROADSIDE HAD TO SEND A TOW TRUCK WITH SKATES TO PROP UP THE BACK END AND PUSH IT OUT OF MY GARAGE. IT'S BEEN AT THE DEALER ALMOST 2 WEEKS NOW - THE LOCAL MECHANICS HAVE HAD CALLS WITH BMW BACK IN GERMANY AND THEY CAN'T SEEM TO FIGURE OUT WHAT THE PROBLEM IS.
Source: NHTSA WEB SITE -
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2014 BMW I3- ALISO VIEJO, CA
THE BMW I3 ELECTRIC VEHICLE THAT COMES WITH A RANGE EXTENDER HAS A CRITICAL HAZARDOUS DESIGN FLAW. IT CANNOT CONSISTENTLY POWER THE VEHICLE TO MAINTAIN A SAFE SPEED WHEN DRIVING ON A MODERATE INCLINE FOR A REASONABLE PERIOD. IN OTHER WORDS, YOU MAY BE DRIVING ON A CALIFORNIA FREEWAY AND RUN OUT OF ELECTRIC CHARGE AND THE RANGE EXTENDER WILL KICK IN. EVERYTHING IS FINE UNTIL YOU APPROACH A HILLY AREA. AS THE CAR ASCENDS THE INCLINE IT STARTS TO REDUCE SPEED. SO BEFORE YOU WERE GOING THE SAME SAFE SPEED AS THE SURROUNDING TRAFFIC NOW YOU START TO SLOW DOWN. 70, 65, 60, THINGS START GETTING SCARY AS CARS START PASSING YOU ON BOTH SIDES, 55, 50 45, NOW IT'S REALLY SCARY AND VERY DANGEROUS AS CARS ARE PASSING YOU GOING 70+ MPH. BY THIS TIME YOU ARE DESPERATELY TRYING TO GET TO THE SLOW LANE, SOMETIMES CROSSING MULTIPLE LANES OF TRAFFIC GOING 25+ MPH OVER YOUR SPEED. YOU PUT YOUR 4 WAY BLINKERS ON AND NOW THE CAR IS GOING 39 MPH, WELL BELOW THE MINIMUM SPEED LIMIT ON THE CA HIGHWAY, AND YOU ARE PRAYING THAT SOMEONE DOES NOT SLAM INTO YOU GOING 80 MPH. I HOPE THIS GIVES YOU A CLEARER PICTURE OF MY SERIOUS SAFETY CONCERNS. I HAD MY CAR IN FOR SERVICE AT THE BMW DEALERSHIP A FEW MONTHS AGO AND THE HEAD I3 TECHNICIAN EXPLAINED THAT THAT I WOULD BE GETTING AN ELECTRONICS UPDATE/UPGRADE AND THOUGHT THAT MAYBE IT WOULD FIX THE PROBLEM THAT I WAS EXPERIENCING. AFTER THE SERVICE WAS PERFORMED THE ONLY DIFFERENCE THAT I NOTICED WAS THE WARNING OF POTENTIAL LOSS OF POWER ALERT APPEAR ON THE DISPLAY AS I STARTED UP A HILL. THE LOSS OF POWER WAS EXACTLY THE SAME AS BEFORE. THIS EXPERIENCE THAT I DESCRIBED TO YOU HAS HAPPENED TO ME SEVERAL TIMES IN THE PAST AND CONTINUES TO HAPPEN EVERY TIME I RUN OUT OF ELECTRICITY AND HAVE TO RUN ON THE EXTENDER AND CLIMB A HILL THAT IS NOT NECESSARILY STEEP BUT EXTENDS SOME DISTANCE AT AN INCLINE. THE CAR IS UNSAFE.
Source: NHTSA WEB SITE -
2014 BMW I3- SAUGUS, CA
TWO ISSUES: 1. DRIVING AT HIGHWAY SPEED OF 65 MPH, WITH BATTERY POWER DRAINED, THE REX (RESERVE ENGINE) TURNS ON. SUDDENLY, SPEED DROPS FROM 65 MPH TO 40 MPH WHILE ON A 2-LANE CA FREEWAY, ALMOST CAUSING ME TO BE REAR-ENDED BY TRAFFIC. ONE MONTH LATER, SAME SITUATION, SAME PROBLEM. 2. MANUFACTURER STATES A COMBINED MILEAGE RANGE OF 80 MILES ON BATTERY, 60 MILES ON REX (RESERVE ENGINE), FOR A COMBINED RANGE OF 140 MILES. I HAVE NEVER HAD MORE THAN 60 MILES ON BATTERY AND 40 MILES ON REX FOR A COMBINED MILEAGE OF 100 MILES, 40% LESS THAN BMW STATES, EVEN THOUGH I USE A PROFESSIONALLY INSTALLED LEVEL 2 CHARGER. BROUGHT THE CAR TO THE DEALER TO CHECK THESE ISSUES. THE BMW DEALER?S WRITTEN FINDINGS: "CAR PERFORMED AS DESIGNED; VEHICLE IS EPA RATED TO GO 72 MILES PER CHARGE IN IDEAL CONDITIONS. THIS RANGE WILL VARY DRASTICALLY BASED ON VEHICLE USAGE AS WELL AS WEATHER CONDITIONS. THIS IS NORMAL OPERATION. ROAD TESTED VEHICLE AND WAS EASILY ABLE TO TRAVEL 75 MILES ON A CHARGE. RANGE EXTENDER IS INTENDED TO BE USED AS A FAILSAFE TO GET THE VEHICLE TO A CHARGING STATION AND SHOULD NOT BE CONSIDERED FOR REGULAR USE, ESPECIALLY AT FREEWAY SPEEDS, AS THE ENGINE IS NOT DESIGNED FOR THIS. POWER REDUCTION AND REDUCED VEHICLE SPEED WILL RESULT. UPDATED COMPLETE VEHICLE SOFTWARE. VEHICLE NOW HAS A BATTERY PERCENTAGE DISPLAY AVAILABLE TO HELP GAUGE WHEN POWER REDUCTION IS TAKING PLACE. THESE ARE THE ONLY MEASURES AVAILABLE TO ADDRESS CUSTOMER COMPLAINT AS THE COMPLAINT IS REGARDING A DESIGN PARAMETER OF THE VEHICLE AND NOT AN ACTUAL ISSUE.? I DISAGREE. MY SAFETY HAS BEEN COMPROMISED, AND THE CAR DOES NOT FUNCTION AS ADVERTISED. NEITHER OF THESE ISSUES IS ADDRESSED IN ANY MATERIAL FROM THE MANUFACTURER, DEALER, OTHER WEBSITES OR OTHER INDUSTRY OR WEB-BASED SOURCES. BMW NA SENT AN ENGINEER TO CHECK THE CAR, HE SAID THIS IS THE DESIGN OF THE BMW, NOTHING MORE CAN BE DONE.
Source: PORTABLE SAFETY COMPLAINT FORM -
2014 BMW I3 REX- SANTA ROSA, CA
I WAS DRIVING ON A WINDY, HILLY ROAD WHEN I HEARD A BANG AND THE CAR RAPIDLY DECELLERATED AND CAME TO A COMPLETE STOP. DISPLAY SHOWED "DRIVETRAIN MALFUNCTION - DO NOT DRIVE CAR" THE BATTERY SHOWED THERE WAS STILL POWER LEFT, AND THE RANGE EXTENDER (REX) HAD A FULL TANK OF GAS, BUT THE CAR WOULD NOT MOVE. IT ALSO COULD NOT BE SHIFTED INTO NEUTRAL IN ORDER TO BE PUSHED OUT OF THE ROAD AND AWAY FROM TRAFFIC. AFTER HOURS OF DIRECTING ONCOMING TRAFFIC AROUND THE CAR ON THIS TWO-LANE ROAD, A FLATBED FINALLY ARRIVED AND HAD TO DRAG THE CAR WITH LOCKED WHEELS UP ONTO THE FLATBED USING A WINCH. BMW SAID THE CAR HAD MANY FAULTS STEMMING FROM A "PROBLEM IN THE SME. ALSO SAID "PUMA RESPONSE WAS TO REPLACE KLE" CAR HAS SINCE BEEN WORKING FINE BUT IF THIS HAD HAPPENED ON A BUSY ROAD, IT COULD HAVE BEEN CATASTROPHIC.
Source: NHTSA WEB SITE -
2014 BMW I3 REX- SARATOGA, CA
WHILE IN BUMPER TO BUMPER TRAFFIC, ON A SMOOTH SURFACE STREET, WE HEARD A POP OR BANG AND IMMEDIATELY AN ERROR MESSAGE WAS DISPLAYED "DRIVETRAIN MALFUNCTION, PULL OVER AND STOP". BEFORE I COULD PULL OVER, THE VEHICLE WENT INTO PARK WHILE I WAS STOPPED AND COULD NOT BE PUT INTO NEUTRAL. I WAS IN RUSH HOUR TRAFFIC AND HAD TO DIRECT TRAFFIC AROUND MT CAR FOR 1.5 HOURS BEFORE A TOW TRUCK ARRIVED, HAD I BEEN ON TRAIN TRACKS OR IN A HIGHER SPEED SECTION OF ROAD, I COULD HAVE BEEN IN A DANGEROUS SITUATION. THIS FAILURE MODE MUST BE CORRECTED FOR ME TO WANT TO KEEP THE CAR. A DRIVER MUST BE ABLE TO PUSH THEIR CAR OUT OF HARMS WAY IF THERE IS A MALFUNCTION.
Source: NHTSA WEB SITE -
2014 BMW I3 REX- CASTRO VALLEY, CA
VEHICLE DOES NOT DRIVE STRAIGHT, VERY DANGEROUS ON THE FREEWAY. VEHICLE IS BRAND NEW BUT MANUFACTURER DOES NOT WANT TO CORRECT THE PROBLEM. ALWAYS HAVE TO ADJUST THE STEERING CONSTANTLY FOR THE VEHICLE TO GO STRAIGHT, VEHICLE IS WANDERING. IF YOU ARE FOLLOWING THE VEHICLE IT APPEARS AS THE DRIVER IS DRUNK.
Source: NHTSA WEB SITE