2019 BMW X3 Complaints

Regarding SIB 65 12 22, NHTSA ID Number 10227571, Manufacturer Communication Number B651222. Summary: The seal of the roof-mounted antenna housing is separating from the vehicle. Affected Products: (20) Vehicle BMW X3 2018-2022 - BMW X4 2019-2022 - BMW X5 2019-2022 - BMW X6 2020-2022 - BMW X7 2019-2022 I would like to mention that, this issue was known by BMW and acknowledge as Painting Process Deffect, BMW havent release a recall. BMW released on oct 2022 a BMW Service Information Bulletin detailing a defect in the paint and sealant of the roof-mounted antenna housing, which can allow water to leak into the vehicle and damage electrical components, including the emergency call system and GPS. Vehicles produced before January 10, 2022, are affected. The bulletin provides instructions for dealers to inspect for water ingress, remove the affected antenna housing, inspect the paint for separation on the sealing surface, and replace the housing if the paint is separating. Even when this production deffect main consequence is the damage of the Telematics Control Unit (tcu) due to physical closeness and consequently failure of the vehicle’s emergency call system and other communication systems and gps. The bulletin only focus on replace of antenna and painting of area (approx cost $700) and doesnt mention any alternatives for solution to damaged TCU (approx cost $3000) and on top the solution mentioned is even more restricted to Coverage under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. Please, respectfully request you to consider reviewing this situation due to affects 20 models and a considerable big amount of people.

On 7/3/25 took 2019 BMW X3 in for service & received a call that the Engine Mounts had collapsed and the repair would be $2,098.50 and to me a car with only 68K miles should not have this issue - first time in any car I've owned. The Service Advisor, Sheri Holtz of Century BMW, 2934 Laurens Road, Greenville SC informed us that this was a common issue but no recall currently. Went on to research and YouTube had information that this is a known issue and one of the top 10 problems with the BMW X3. Contacted BMW Client Care to seek reimbursement and claim was denied. Also sent a letter to BMW Customer Relations and no response. A 6 year old car should not have motor mounts collapsing and this is obviously an issue with BMW. Most consumers do not know how to report this complaint but if there is a way for you to search BMW dealers for how often this repair is happening, you will most likely find this is an issue.

My X3 has 52,000 miles. During a recent road trip, an "Emergency Call System Malfunction" message appeared. When I returned home, I took the vehicle to the dealership. The advisor said the shark fin trim is loose on the roof causing water ingress into the vehicle causing damage to the aerial antenna and the TCB unit. The TCB unit is also known as the Telematics Control Unit that is responsible for vehicle safety and connectivity features, door locking mechanisms, and so on. The technician found faults in the aerial antenna and TCB. I understand from the service advisor that they see this fairly regularly. I have further learned that BMW issued a Service Information Bulletin admitting the problem to dealers and telling them it was a manufacturing defect during the painting process and lists the parts needed to fix it. The quoted cost to replace the damaged components and install/seal a new shark fin was over $4,000 (almost 10% of the car's original price). BMW knows this to be a problem and I think there should be a safety recall for it, regardless of whether the car is out of its original warranty period.

2019 BMW X3 VIN # [XXX] Odometer - 70,000 miles Dealer - United BMW, 11458 Alpharetta HWY, Roswell GA 30075 I purchased my 2019 BMW x3 from United BMW in October 2022. The car had a little over 22K miles at the time or purchase. My vehicle suffered catastrophic engine failure on [XXX], just 48 hours after a BMW service technician topped off coolant in response to a warning light. The vehicle has been properly maintained, including repairs from United BWM Service and a BMW Certified independent mechanic. The engine failure occurred under normal driving conditions, rendering the engine inoperable. I have received a full diagnostic from BMW and they acknowledged that the independent mechanic was not at fault. Previous contact with BMW Consumer Relations and the United BMW service manager has not resolved the issue. The repair estimate from United is $40,000. Since I purchased my vehicle from United, they offered to reduce my repair cost to $33,000. I still owe $25,000 on this vehicle. Given the sudden failure shortly after BMW's service, this appears to be a serious reliability and potential safety defect. I have copies of my service records. Kindly advise. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The automatic emergency braking system randomly applied itself while I was driving 40mph down a highway where there was no obstacle/animal of any kind. My vehicle braked hard and quickly and a red car image appeared in the dash simultaneously. Thankfully there were no other vehicles around me at the time. Prior to today, my vehicle has had regular maintenance and has had no issues. I have not yet brought his forward to a dealership, service center, police, insurance, etc.

Water has leaked through the rear shark fin antenna causing multiple electrical issues. SOS system faults, the car has call the sos help service randomly, GPS, navigation, phone mics no longer work, occasionally get random idrive errors and shutdowns. I realized the shark fin cover was just hanging out on top of the vehicle so clearly the sealer has long since failed. Had little quirks in the past but was advised to do a reset which would help but now has failed completely

Engine light diagnostic Crankcase Ventilation Hose Defective. There was a recall on this but not for my VIN #, why not I'm having the same issues a described in the recall.

The contact owns a 2019 BMW X3. The contact stated that while driving at an undisclosed speed while the front passenger’s side seat was being occupied, the message "Front Passenger’s Restraint System Malfunction" was displayed. The vehicle was taken to the dealer, where it was diagnosed and determined that the front passenger’s side seat mat detection sensor had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 68,500.

motor mounts are now replaced every 30k miles the part fails. this is quality and safty hazard. this is not covered by BMW shame

The contact owns a 2019 BMW X3. The contact stated that on several occasions while driving at various speeds, the blind side indicators did not detect passing vehicles. The contact also stated that the lane departure feature, which vibrates and corrects the wheel, no longer worked as intended. The contact stated that there was a system indicator light on the dashboard that turned orange. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 35,000.