2011 BMW X3 Complaints

TL* THE CONTACT OWNS A 2011 BMW X3. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BEGAN TO OVERHEAT. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED BMW OF CONCORD AT (925) 682-3577 (LOCATED AT 1967 MARKET ST, CONCORD, CA 94520) AND WAS INFORMED THAT THEY ONLY WOULD REPAIR WHAT WAS LISTED IN NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 59,246.

TAKATA RECALL: THE DEALER HAD FAILED TO OBTAIN THE PART OR PARTS NECESSARY TO FIX THE AIRBAGS PROBLEM FOR MORE THAN SIX MONTHS ALREADY SINCE THEY CLAIMED HAD ORDERED THE PARTS. I CALLED BACK, MADE APPOINTMENT, CONFIRMED APPOINTMENT AND WHEN I WENT BACK TO DEALER, THEY SAID THEY DID NOT HAVE THE PART. THEY SAID THEY WERE ORDERING IT AND WILL CALL ME BACK. WEEKS HAD PASSED AND I HAVE NOT HEARD FROM THE DEALER ABOUT THIS ISSUE. I WOULD NOT WANT TO WAIT UNTIL AN ACCIDENT HAPPENS AND THEN IT WOULD BE TOO LATE.

WHILE DRIVING A MESSAGE POPPED UP ON THE DISPLAY STATING THAT THE VEHICLE WAS EXPERIENCING A CHASSIS STABILIZATION PROBLEM AND THAT WE NEEDED TO DRIVE MODERATELY. ALSO ALL OF THE INSTRUMENT CLUSTER INDICATOR LIGHTS HAVE COME ON, CAUSING THE CONCERN FOR A SAFE VEHICLE NOW. ALSO PASSENGER RESTRAINT INDICATION ILLUMINATES PERIODICALLY.

THERE ARE 4 LED TAIL LIGHTS ON THIS MOTOR VEHICLE. 3 OF THE 4 HAVE QUIT WORKING. THE FIRST ONE BMW FIXED; THE SECOND ONE I FIXED OUT OF MY POCKET. THE THIRD ONE TO QUIT WORKING IS AWAITING REPAIR. THIS IS A SAFETY ISSUE BECAUSE ALL THE TAIL LIGHTS NEED TO BE WORKING, ESPECIALLY AT NIGHT. IF THE OUTER TAIL LIGHT IS NOT WORKING CONSPICUITY FROM THE SIDE IS SEVERELY REDUCED, ESPECIALLY AT NIGHT. BMW TAKES THE POSITION THAT THIS X3 IS OUT OF WARRANTY AND THEY HAVE NO FURTHER RESPONSIBILITY FOR IT. I TAKE THE POSITION THAT THIS IS A DESIGN DEFECT AND PRODUCT LIABILITY ISSUE FOR WHICH THEY ARE RESPONSIBLE. THE LED DRIVER CIRCUIT BOARD IS DEFECTIVE, BUT BMW IS NOT WILLING TO ACKNOWLEDGE THERE IS A PROBLEM. THERE HAVE BEEN HUNDREDS OF X3 2011-2016 WITH THE F25 BODY THAT HAVE THIS PROBLEM. THE VEHICLE WAS STATIONARY WHEN I NOTICED THE PROBLEM BUT WAS PROBABLY IN MOTION WHEN THE TAIL LIGHT SEGMENT FAILED. FOR LED TAIL LIGHT SEGMENTS TO HAVE A 75% FAILURE RATE SEEMS EXCESSIVE AND UNACCEPTABLE. WOULD BE HAPPY TO DISCUSS THIS WITH YOU.

POWER TRAIN MALFUNCTION NOTE APPEARED. TOOK THE CAR TO THE DEALERSHIP AND BATTERY WAS REPLACED. IT HAPPENED AGAIN ONE WEEK LATER. THEY REPLACED THE COILS. THE WARNING APPEARED AGAIN.

THE SUNROOF STOPPED CLOSING.I TRIED TO OPEN WINDOWS AND SUNROOF USING THE KEYFOB WHEN THIS HAPPENED. I HAD IT CHECKED AND THEY SAID THE FZD ROOF MODULE HAS TO BE REPLACED.

TL* THE CONTACT OWNS A 2011 BMW X3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF THE TIME FOR THE RECALL REPAIR. DREYER & REINBOLD BMW (9375 WHITLEY DRIVE, INDIANAPOLIS, IN 46240, 317-573-4421) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL-CONTACT OWNS A 2011 BMW X3 . VEHICLE WAS BOUGHT USED LAST YEAR. CONTACT WENT ONLINE AND SAW TWO RECALLS ON VEHICLE. CONTACT CALLED BMW AND BMW DEALERSHIP STATED THEY ARE NOT RESPONSIBLE FOR A PREVIOUS RECALL. CONTACT HAD A VACCUM OIL LEAK IN CAR DUE TO PCV VALVE LEAK. BMW DEALERSHIP STATED PCV VALVE WAS ALREADY REPLACED ON VEHICLE. RECALL STATES REMEDY NOT YET AVAILABLE. CONTACT GIVEN NUMBER TO BMW . 2 RECALLS ASSOCIATED WITH THIS VIN MAY 19,2016 MANUFACTURER RECALL NUMBER NA NHTSA RECALL NUMBER 16V333 RECALL STATUS RECALL INCOMPLETE SUMMARY ISOFIX BRACKET: VEHICLES HAVE BEEN EQUIPPED WITH LOWER ANCHOR BARS FOR USE IN ATTACHING CHILD RESTRAINT SYSTEMS WHICH, IF SPECIFICALLY USED WITH EUROPEAN-ISOFIX-TYPE RIGID-STYLE CONNECTOR CHILD RESTRAINT SYSTEMS, COULD BECOME DAMAGED DURING VEHICLE OPERATION. SAFETY RISK IF THE LOWER ANCHOR BAR(S) BECOME DAMAGED DURING VEHICLE OPERATION, THIS WOULD INCREASE THE RISK OF INJURY TO A CHILD IN A CHILD RESTRAINT SYSTEM ATTACHED TO THE LOWER ANCHOR BARS IN A CRASH. REMEDY THE REMEDY IS AVAILABLE. A REINFORCING BRACKET WILL BE WELDED TO THE LOWER ANCHOR BARS AND THE VEHICLE BODY. OCT 30,2017 MANUFACTURER RECALL NUMBER NA NHTSA RECALL NUMBER 17V683 RECALL STATUS RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARY POSITIVE CRANKCASE VENTILATION (PCV) VALVE HEATER : THIS RECALL INVOLVES AN ENGINE COMPONENT KNOWN AS THE POSITIVE CRANKCASE VENTILATION (PCV) VALVE HEATER. THE PCV VALVE HEATER MAY NOT HAVE BEEN PRODUCED TO SPECIFICATIONS. OVER TIME, IT COULD DETERIORATE AND, IN RARE CASES, COULD LEAD TO OVERHEATING. SAFETY RISK IF OVERHEATING OCCURS, THEN IN RARE CASES, THIS COULD LEAD TO MELTING OF THE PCV VALVE. IN EXTREMELY RARE CASES, THIS COULD LEAD TO A FIRE.

SUA. I WAS IN A FRIGHTENING ACCIDENT ATTEMPTING TO PARK MY CAR ON THE ROOFTOP OF MY 4 STORY OFFICE BUILDING. I PULLED INTO A SPACE ON THE EDGE OF THE LOT AND CAME TO A COMPLETE STOP. MY FOOT WAS ON THE BRAKE, I WAS ABOUT TO PUT THE CAR IN PARK WHEN THE ENGINE LOUDLY AND SUDDENLY REVVED AND THE CAR SURGED FORWARD UP ONTO A CONCRETE CURB AND RAMMED INTO A 4 FT HIGH CONCRETE RETAINING WALL. THE FORCE OF THE IMPACT TORE THE WALL APART FROM THE ROOF - MY CAR WAS STILL ACCELERATING, WHEELS SPINNING. THE BROKE WALL STOPPED BY CAR FROM COMPLETELY GOING OVER AND I WAS ABLE TO TURN THE ENGINE OFF AND GET OUT. THERE WERE WITNESSES WHO CAN VERIFY THAT I WAS AT A COMPLETE STOP, BRAKE LIGHTS ON AND IT ALL HAPPENED IN A FEW SECONDS. IT WAS SO SHOCKING THAT I WILL NEVER DRIVE A BMW AGAIN.

AFTER THE ENGINE WAS TURNED ON, THE VEHICLE'S STEERING WHEEL WAS LOCKED WITH AN WARNING MESSAGE OF "CHASSIS STABILITY/STEERING. CHASSIS STABILITY MALFUNCTION. TRACTION REDUCED. A CHANGE IN STEERING BEHAVIOR OR STEERING WHEEL ANGLE IS POSSIBLE. CONTINUED DRIVING IS POSSIBLE. DRIVE MODERATELY. HAVE THE SYSTEM CHECKED BY THE NEAREST BMW CENTER." RESTARTED THE CAR MULTIPLE TIMES AT WHICH POINT, THE STEERING SYSTEM FELT FINE AGAIN. AFTER DRIVING IT FOR LESS THAN 10 MILES ON CITY STREETS, THE VEHICLE'S POWER STEERING STOPPED WORKING IN THE MIDST OF DRIVING ON THE ROAD. THE CAR WAS EXTREMELY DIFFICULT TO STEER AND HAD TO COME TO A STOP ON A BUSY ROAD. TRIED RESTARTING THE CAR MULTIPLE TIME BUT KEPT GETTING THE ERROR MESSAGE "STEERING RESPONSE AFFECTED! DRIVE MODERATELY. HAVE THE SYSTEM CHECKED BY THE NEAREST BMW CENTER." IT HAD TO BE TOWED ON A FLATBED TO A SHOP AT THIS POINT. THE CAR JUST BARELY HIT 50K (50,0049) MILES AND HAD BEEN KEEPING UP WITH THE MAINTENANCE REGULARLY IN THE PAST.