2011 BMW X5 Complaints

TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE PAST 40 MPH AND THE INSTRUMENT PANEL GAUGES SUDDENLY STOPPED OPERATING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT WATER DRAINED INTO THE REAR HATCH AREA AND DAMAGED SEVERAL ELECTRICAL COMPONENTS, INCLUDING THE ELECTRONIC CONTROL MODULE. THE BATTERY AND OTHER ELECTRICAL COMPONENTS WERE SUBMERGED IN WATER. THE INDEPENDENT MECHANIC DIAGNOSED THAT THE DRIVER'S SIDE DRAINAGE TUBE HAD BECOME DAMAGED, CAUSING THE WATER TO DRAIN INTO THE HATCH AREA. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECENTLY OCCURRED TO THE PASSENGER SIDE DRAINAGE TUBE. THE MANUFACTURER AND LOCAL DEALER (BMW OF RAMSEY, 985 NJ-17, RAMSEY, NJ 07446) WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 62,000.

REPLACING THE LEAKING TURBO OIL DRAIN BLOCK AND FAULTY VALVE SEALS WHICH CAUSES OIL TO DRAIN AND THE VEHICLE TO SMOKE AND BURN SO YOU HAVE TO ADD AT LEAST 1/2 QUART OF OIL WITHIN 2 WEEKS TIME WHILE DRIVING AND CHECK ENGINE LIGHT COMES ON

1. "IDLER PULLEY BOLT FAILED" - WHILE DRIVING ON THE FREEWAY, THE PULLEY BOLT FAILED. WHEN THIS HAPPENED, I LOST POWER TO THE STEERING WHEEL AND THE MESSAGE "CHARGING MALFUNCTION" APPEARED. I OPENED THE HOOD AND PULLED OUT THE BROKEN BELTS. THE CAR HAD TO BE TOWED TO THE GARAGE AND IT COST ME ROUGHLY $900 TO FIX + THE TOWING FEE. 2. CAR HAD RATTLE SOUNDS. I HAD TO HAVE THE "STABILIZER BAR/CONTROL ARM/SHOCK N STRUT ASSEMBLY" REPLACED AT 75,141 MILES.......

IDLER PULLEY BOLT BROKE FOR SECOND TIME IN 5 MONTHS. IN FEBRUARY, FIRST OCCURRENCE, CAR WAS STATIONARY. CAR WAS REPAIRED UNDER RECALL BY LOCAL MECHANIC. SECOND OCCURRENCE ON JUNE 29, CAR WAS IN MOTION ENTERING A TRAFFIC ROTARY. BOLT AUDIBLY SNAPPED JUST PRIOR TO ENTERING ROTARY. ALL POWER STEERING WAS LOST. CAR WAS SAFELY NAVIGATED THROUGH ROTARY AND 1/4 MILE DOWN ROAD TO A SAFE PARKING SPOT. CAR REPAIRED AT DEALER WITH KNOWLEDGE THE REPLACEMENT BOLT WAS THE SAME FAULTY BOLT. NEW RECALL CURRENTLY UNDER DEVELOPMENT, BUT NO FIX AVAILABLE. THE BOLT THAT BROKE IN FEBRUARY 2018 WAS THE REPLACEMENT BOLT INSTALLED DURING THE ORIGINAL RECALL IN 2012. IT WAS REPLACED BEFORE IT FAILED. NHTSA CAMPAIGN NUMBER 12V550000 NHTSA CAMPAIGN NUMBER 18V336000

WHILE DRIVING ON HIGHWAY, THE ENGINE OVERHEATED, LOSS OF POWER, STOP DRIVING MESSAGE APPEARED ON DASHBOARD. CAR TOWED TO DEALERSHIP, DIAGNOSED ISSUE DUE TO WATER PUMP FAILURE.

TL* THE CONTACT OWNS A 2011 BMW X5. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WENT INTO LIMP MODE DUE TO A FAILURE WITH THE AUXILIARY WATER PUMP. THE FAILURE CAUSED THE ENGINE TO OVERHEAT AND PREVENTED THE VEHICLE FROM ACCELERATING PAST 35 MPH. THE DEALER (GERMAIN BMW OF NAPLES, 11286 TAMIAMI TRAIL N, NAPLES, FL 34110, (239) 302-3837) INITIALLY DIAGNOSED AND REPLACED THE RADIATOR, RESERVOIR TANK, RESERVOIR CAP, AND THERMOSTAT; HOWEVER, THE FAILURE RECURRED. THE CONTACT NOTICED THAT AN UNKNOWN MANUFACTURER RECALL CAMPAIGN WAS ISSUED. THE DEALER AND MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED AND THAT THE AUXILIARY WATER PUMP NEEDED TO BE REPLACED, WHICH WAS NOT CORRECTLY DIAGNOSED WHEN THE FAILURE FIRST OCCURRED. THE VEHICLE WAS TO BE REPAIRED BY THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TAKATA RECALL: RESTRAINT SYSTEM MALFUNCTION. ERROR MESSAGE SAYS FAULT IN PASSENGER RESTRAINT SYSTEM AFFECTING THE THE AIRBAG, BELT TENSIONER OR BELT FORCE LIMITER. HAPPENED A FEW DAYS AFTER THE RECALL ON AIRBAGS AND DRIVE SHAFT WAS PERFORMED AT THE DEALERSHIP. THEY ONLY REPLACED THE DRIVER SIDE AIRBAGS EVEN THIUGHNIT WAS ADVISED THAT PASSAENGER MIGHT BE AFFECTED. I WAS TOLD THAT FOR THIS PARTICULAR VIN PASSENGER SIDE WAS NOT AFFECTED. IF NOT THEN WHY AM I NOT GETTING THIS ERROR MESSAGE?? I FEEL HIGHLY UNSAFE TRAVELING IN THE VEHICLE WITH MY CHILDREN AS PASSENGER IN THE CAR NOW. I WAS TOLD BY THE DEALERSHIP THAT THAT REPAIRS DO NOT FALL UNDER THE RECALL PURVIEW AND THEREFORE WILL REQUIRE A DIAGNOSTIC FEE TO FIGURE OUT WHAT ACTUALLY MAY BE THE ISSUE AND THEN I WILL HAVE TO PAY THE CAUSE TO FURTHER RECTIFY WHAT EVER MAY THE CAUSE. I HAVE NEVER BEEN IN A CRASH OR ACCIDENT IN THIS CAR THAT AFFECT ANY THING OF THIS SORT WITH CAR SO THIS IS HIGHLY DOSAPPOJNTING!!!

TL* THE CONTACT OWNED A 2011 BMW X5. AFTER PARKING THE VEHICLE OVERNIGHT, THE CONTACT DISCOVERED FLAMES AND SMOKE INSIDE THE CABIN OF THE VEHICLE THE FOLLOWING MORNING. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER (JMK BMW IN SPRINGFIELD, NEW JERSEY) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.

AUXILIARY WATER PUMP FAILED WHICH CAUSED ENGINE OVERHEATING. WHEN I CALLED BMW US AND MY LOCAL BMW DEALER - BMW OF ALEXANDRIA, VA I WAS DENIED FOR REPAIRS, DESPITE THERE WAS A RECALL FOR MY PARTICULAR CAR AND MODEL. ACCORDING TO MY CAR REPAIR HISTORY THAT RECALL WAS NEVER PERFORMED.

BELT TENTIONER HAD TO REPLACE. IT'S RECALLED ON THE DIESAL BMW X5 2011 BUT NOT THE GAS ONE.