2012 BMW X5 Complaints
View complaints related to 2012 BMW X5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 290 complaints submitted for the 2012 BMW X5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 BMW X5- GARDENA, CA
BMW HAS OPENED A RECALL FOR MY VEHICLE AS OF MAY, 23 OF 2018 AND THE PARTS AREN'T AVAILABLE EVEN NOW. I HAVE CALLED THEM NUMEROUS TIMES WITH NO SUCCESS AT ALL. NOBODY NOWS WHEN THESE PARTS WILL BE AVAILABLE. I'M A RENT A CAR COMPANY OWNER AND THIS VEHICLE STAYS IN MY GARAGE AND COLLECTS DUST WITH NO REVENUE WHAT SO EVER. PLEASE HELP ME TO RESOLVE THIS ISSUE.
Source: NHTSA WEB SITE -
2012 BMW X5- ROWLETT, TX
TRANSMISSION PROBLEM, GEAR SELECTOR SOMETIMES WON'T SET IN PARK, SOMETIMES TRANSMISSION WILL GO INTO SAFE MODE RANDOMLY
Source: NHTSA WEB SITE -
2012 BMW X5- LYNWOOD, IL
THIS WEEKEND I WAS DRIVING MY BMW ON THE EXPRESSWAY AND HEAR A LOUD POP. WHEN I LOOKED UP MY SUNROOF EXPLODED AND SCATTERED INTO SMALL PIECES. I WAS OUT OF TOWN AND ALL THE SCHERERVILLE DEALER TOLD ME IS TO CONTACT MY INSURANCE. THEY DIDN'T ACCOMMODATE ME AT ALL. NOTHING HIT MY CAR AND THE SAME SITUATION HAPPENED TO A RELATIVE IN HER BMW CAR LAST YEAR. THIS WAS A VERY SCARY SITUATION AND I WAS STUCK ALL WEEKEND OUT OF TOWN WITH A HOLE IN MY CAR. THE TEMPERED GLASS IS DEFECTIVE AND BMW NEEDS TO BE RESPONSIBLE.
Source: NHTSA WEB SITE -
2012 BMW X5- GREENSBORO, NC
TL* THE CONTACT OWNS A 2012 BMW X5. WHILE THE ENGINE WAS RUNNING, THE CONTACT HEARD AN ABNORMAL NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 12V019000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND STATED THAT THE TORQUE CONVERTER WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND STATED THEY COULD NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 109,533.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 BMW X5- HOUSTON, TX
TL* THE CONTACT OWNS A 2012 BMW X5. WHILE THE VEHICLE WAS STATIONARY, THE ENGINE IDLER PULLEY BOLT FRACTURED. THE CONTACT STATED THAT THE RED BATTERY MALFUNCTION INDICATOR ILLUMINATED AND THE MESSAGE "CHARGING MALFUNCTION, BATTERY IS NOT RECHARGING" DISPLAYED. THE CONTACT ALSO STATED THAT THERE WAS A SUDDEN LOSS OF POWER STEERING ASSIST. THE CONTACT MANUALLY APPLIED SIGNIFICANT FORCE TO THE STEERING WHEEL AND WAS ABLE TO DRIVE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE PULLEY BOLT FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. FURTHERMORE, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V336000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THERE WAS NO REMEDY FOR THE RECALL. THE CONTACT WAS REFERRED TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 69,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2012 BMW X5- GALVESTON, TX
WHILE DRIVING 65 MPH ON FREEWAY CAR REFUSED TO ACCELERATE FASTER THAN 60 MPH, WARNING THAT ENGINE WAS OVERHEATING AND TO DRIVE MODERATELY WAS DISPLAYED. LOUD BLOWING FROM ENGINE COMPARTMENT IN 10 SECOND INTERVALS. WATER PUMP AND THERMOSTAT NEED TO BE REPLACED, BUT DEALER CLAIMS OUR VEHICLE ISN'T COVERED UNDER ANY OF THE 3 RECENTLY EXPANDED RECALLS AFFECTING OTHER 2012 X5 MODELS. ONLINE RESEARCH INDICATES THAT WATER PUMP FAILURES ARE CHRONIC WITH THIS MODEL AND "SOME" BMW REPAIR CENTERS ARE COVERING THE REPAIR AT 85% AS AN EXTENDED WARRANTY ON THE PART, BECAUSE OF THE INHERENT RISK OF FIRE.
Source: NHTSA WEB SITE -
2012 BMW X5- NEW YORK, NY
MY BATTERY WAS WEAK AND THE TIME CAME TO CHANGE IT. I CHANGED THE BATTERY, THE CAR STARTS BEAUTIFULLY. HOWEVER I HAVE A LIGHT SYSTEM AND RESTRAINT SYSTEM MALFUNCTIONS. MY INTERNAL LIGHTS DO NOT WORK, MY INDICATOR LIGHTS DO NOT WORK. I HAVE BEEN TOLD THAT MY FRM NEEDS TO BE REPLACED. AFTER DOING SOME RESEARCH ONLINE I HAVE LEARNED THAT THIS IS A COMMON PROBLEM IN THE X5 SERIES. THE VEHICLE HAS LESS THAN 50,000 MILES ON IT AND I ONLY DRIVE IT ON THE WEEKENDS. THIS IS THE SECOND MAJOR MALFUNCTION THIS YEAR. THE WATER PUMP NEEDED REPLACEMENT IN FEBRUARY. I PURCHASED THIS CERTIFIED POS IN 2016 FROM THE MAMARONECK DEALERSHIP WITH 26000 ON THE VEHICLE. OH I FORGOT TO MENTION LESS THAN 6 MONTHS AFTER PURCHASING THE CASE THERE WAS AN OIL LEAK IN THE ENGINE. I CAN'T WAIT TO FINISH PAYING FOR THIS CAR SO I CAN GO BACK TO THE MORE RELIABLE MERCEDES BENZ THAT I WAS ACCUSTOMED TO.
Source: NHTSA WEB SITE -
2012 BMW X5- CHARLOTTE, NC
ELECTRONIC PARKING BRAKE WILL NOT RELEASE. UNABLE TO DISENGAGE PARKING BREAK EVEN MANUALLY. CAR IS PARKED IN A DRIVEWAY THAT HAS A STEEP HILL AND HEAVY CITY TRAFFIC AT END OF DRIVEWAY.
Source: NHTSA WEB SITE -
2012 BMW X5- LAS VEGAS, NV
TRANSMISSION RANDOMLY GOES INTO PARK WHEN BACK UP OR MOVING FORWARD IN IDLE. CAR HAS ALSO COME OUT OF PARK RANDOMLY, WITH CAR ROLLING SLIGHTLY. SEPARATELY, HAD GASKET HAS LEAK AT 69000 MILES.
Source: NHTSA WEB SITE -
2012 BMW X5- MENOMONEE FALLS, WI
PASSENGER SEAT BELT AND AIR BAG OCCUPANCY SENSOR MALFUNCTION AND NEED TO REPLACE SENSOR. ## VIN PASSED ## 2012 BMW X5 DRIVE35D ##
Source: NHTSA WEB SITE