2011 BMW X5 Complaints
View complaints related to 2011 BMW X5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 330 complaints submitted for the 2011 BMW X5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 BMW X5 DIESEL SAV- ELMWOOD PARK, NJ
THE VEHICLE EMISSION SYSTEM IS CLOGGING UP DUE TO THE DIESEL EMISSIONS SET UP IN THE BMW DIESEL ENGINES. WHERE MOST CAR MANUFACTURERS EMISSION WARRENTIES ARE 80-85KMI BMW IS 70KMI. EVEN THOUGH THERE ARE NUMEROUS COMPLAINTS BMW IS NOT DOING ANYTHING UNLESS YOUR WILLING TO PAY $$$$$$. THE #1 PROBLEM IS THE EGR COOLER.,CAUSING SOME PEOPLE TO INSTALL AFTERMARKET [ILLEGAL] KITS TO AVOID THESE PROBLEMS.THE VEHICLE RUNS ALMOST NORMAL BUT IT SUFFERS IN FUEL ECONOMY.
Source: NHTSA WEB SITE -
2011 BMW X5- MUNDELEIN, IL
INTAKE AND EXHAUST VALVE SEALS WENT BAD. WHICH THIS IS A KNOWN PROBLEM FOR N63 ENGINES. BMW HAS A BULLETIN FOR IT, BUT THE EXTENDED WARRANTY WILL NOT HONOR THAT BECAUSE IT'S A KNOWN PROBLEM. AND BMW WON'T HONOR IT CAUSE THEY WON'T DO A RECALL ON IT EITHER. WHEN THIS HAPPENS, IT CONSUMES OIL AND YOU HAVE BLUE SMOKE GOING OUT YOUR TAILPIPE. I'VE BEEN GOING BACK AND FORTH WITH EXTENDED WARRANTY, BMW DEALER, AND BMW CORPORATION. THEY WANT ME TO PAY OVER $9000 TO FIX THIS, CAUSE YOU HAVE TO PULL THE MOTOR OUT. AND THIS GONNA GET WORSE IF YOU GONNA KEEP DRIVING IT
Source: NHTSA WEB SITE -
2011 BMW X5- NEW YORK, NY
VALVE SEALS PROBLEMS IN 90 % OF X5 FROM 2010 TO 2013, I BOUGHT MINES FROM THE DEALER WITH THIS PROBLEM... THEY TOLD ME AT THE DEALER NOTHING WAS WRONG.... I AM VERY UPSET ABOUT THIS. *TR
Source: NHTSA WEB SITE -
2011 BMW X5- VALENCIA, CA
SINCE THE N63 ENGINE TECHNICAL UPDATE (AKA N63 CUSTOMER CARE PACKAGE) WAS PERFORMED ON OUR 2011 X5, WE NOTICED AN INCREASE IN ENGINE OIL CONSUMPTION EVIDENCED BY THE ONBOARD SYSTEM ALERTING US TO LOW ENGINE OIL CONDITION REQUIRING ADDING ENGINE OIL. IN ADDITION TO THIS SYMPTOM THE ONBOARD SYSTEM IS ALERTING LOW COOLANT FLUID AND REQUIRING COOLANT FLUID TOP OFF. PRIOR TO THIS N63 TECHNICAL UPDATE PERFORMED ON OUR X5, THE VEHICLE DID NOT REQUIRE ENGINE OIL OR COOLANT FLUID TOP OFF AS IT DOES NOW AND WENT EVEN AS FAR AS BETWEEN MAINTENANCE CYCLE WITHOUT REQUIRING OIL OR COOLANT TOP OFF. WE HAVE COMMUNICATED THIS PECULIAR LEVEL OF CONSUMPTION ON A NUMBER OF OCCASIONS TO THE SERVICE ADVISOR AT THE ONSET OF THE SYMPTOM AND WHILE DURING THE WARRANTY COVERAGE PERIOD AND WE WERE TOLD THAT THIS CONSUMPTION BY THE N63 ENGINE IS NORMAL AND IS TO BE EXPECTED AND TO TOP IT OFF WHEN LOW AND AS REQUIRED. AS SUCH IN ITS CURRENT STATE WE ARE NOT CONFIDENT WITH DRIVING OUR X5 ON LONG DISTANCE LIKE A ROAD TRIP FROM LA TO SF WHICH WE HAVE ENJOYED - THE N63 IS EXTREMELY NEEDY FOR FLUIDS BETWEEN RELATIVELY SHORT MILEAGE INTERVALS.
Source: NHTSA WEB SITE -
2011 BMW X5- PEMBROKE PINES, FL
WIRES INSIDE THE COMFORT ACCESS DOOR HANDLES HAVE APPARENTLY SHORTED OUT AND ARE CAUSING THE DRIVER SIDE REAR DOOR HANDLE TO BE VERY HOT TO THE TOUCH (MEASURED AT 134 DEG F). PEMBROKE PINES BMW AND BMW NA WERE NOTIFIED IN NOVEMBER. THEY ADVISED THAT I WOULD HAVE PAY $700 TO HAVE IT REPLACED SINCE IT WAS OUT OF WARRANTY. LATER THEY OFFERED A 20% DISCOUNT. AN INTERNET SEARCH REVEALED IT IS A COMMON PROBLEM. I AM CONCERNED THAT THE SHORT MAY EVENTUALLY CAUSE THE WIRES OR OTHER MATERIALS IN THE DOOR TO CATCH ON FIRE. I MEASURED AND PHOTOGRAPHED THE DOOR HANDLE AND ADJACENT AREA. THE DOOR WAS 84.8 DEGREES F WHILE THE DOOR HANDLE WAS 134 DEGREES F.
Source: NHTSA WEB SITE -
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2011 BMW X5- SPRING, TX
I NOTICE WHEN TURNING A VIBRATION OR SHUDDER COMING FROM THE FRONT OF THE VEHICLE. DOING SOME ONLINE RESEARCH, INCLUDING THE NHTSA SITE, I FIND THAT THIS IS A COMMON PROBLEM FOR X5S. THE APPARENT FIX FOR THIS IS TO REPLACE THE TRANSFER CASE, A SEVERAL THOUSAND DOLLAR REPAIR. I BOUGHT THIS FOR MY WIFE BUT I WOULD NOT HAVE HER DRIVE IT BECAUSE BETWEEN THE TRANSFER CASE AND THE DRIVESHAFT, BOTH KNOWN ISSUES, I AM CONCERNED FOR HER SAFETY. MY VEHICLE ONLY HAS 69,000 MILES ON IT, THERE IS NO WAY IT SHOULD HAVE THESE KIND OF PROBLEMS BARRING A VERY POOR DESIGN.
Source: NHTSA WEB SITE -
2011 BMW X5 DIESEL SAV- HOUSTON, TX
RECALL HAS BEEN IN AFFECT SINCE MAY 2016 AND I STILL HAVE NOT RECEIVED A PASSENGER AIR BAG MAY 25, 2016 | RECALL CAMPAIGN NO. 16V-364. I'VE BEEN TO TWO LOCAL DEALERSHIPS AND ADDED MY NAME TO A LIST BUT NOTHING.
Source: NHTSA WEB SITE -
2011 BMW X5 DIESEL SAV- NORMAN, OK
I HAVE RECEIVED SEVERAL LETTERS ABOUT THE AIRBAG RECALL IN THE PAST YEAR A COUPLE OF MONTHS AGO JACKIE COOPER OF EDMOND OK SAID THEY HAD THE PART I TOOK MY X5D IN FOR 3 DAYS BUT WHEN I PICKED IT UP THEY HAD NOT REPLACED EITHER AIRBAG. I RECEIVED ANOTHER NOTICE PARTS ARE AVAILABLE BUT THE DEALERSHIP SAYS THEY ONLY HAVE THE DRIVERS SIDE BAG PARTS!
Source: NHTSA WEB SITE -
2011 BMW X5- WALTHAM, MA
MY WIFE'S BMW WAS PARKED IN OUR GARAGE UPON RETURNING FROM THE DEALERSHIP WHERE A SERVICE RECALL HAD BEEN PERFORMED. THE CAR SELF COMBUSTED DESTROYING THE BMW X5 , MY BMW 328 XI, OUR GARAGE AND PORTIONS OF OUR CONDO ADJACENT TO THE GARAGE.
Source: NHTSA WEB SITE -
2011 BMW X5- BRONX, NY
TAKATA RECALL I HAVE RECEIVED TWO NOTICES CONCERNING THIS SITUATION OVER A YEAR PERIOD, WHEN I CONTACTED BMW OF MANHATTAN AFTER THE FIRST NOTICE THEY SAID THEY WOULD CONTACT ME ONCE PARTS ARE RECEIVED. IT'S BEEN WELL OVER A YEAR NOW AND I HAVE RECEIVED YET ANOTHER NOTICE, STILL NO REPLACEMENT OF NEW AIRBAGS.
Source: NHTSA WEB SITE