2012 BMW X5 Complaints

TL* THE CONTACT OWNS A 2012 BMW X5 EQUIPPED WITH BRIDGESTONE DUELER TIRES, SIZE: 275/40/R20 (NA). WHILE REVERSING OUT OF A DRIVEWAY, A LOUD ABNORMAL NOISE WAS HEARD. THE CONTACT NOTICED THAT THE FRONT PASSENGER TIRE BLEW OUT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT TIRE REPAIR SERVICE WHERE THE FAILURE WAS DIAGNOSED AS NORMAL WEAR AND TEAR. THE TIRE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE FAILURE WAS DUE TO NORMAL WEAR AND TIRE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 147,056. THE TIRE FAILURE MILEAGE WAS UNKNOWN. *TT *TR

THE EVENTS LEADING UP TO THE FAILURE, WHEN BACKING OUT OF GARAGE THE FRONT RIGHT TIRE BLOW UP FOR NO APPARENT REASON, AIR ESCAPE FROM A HOLE IN SIDE WALL FROM THE RIM. _________________________ THE FAILURE, HOW OFTEN IT OCCURS, ITS CONSEQUENCES; AND, TIRE HAVE HOLE IN THE SIDEWALL, AIR ESCAPE, NO DRIVING ON THIS TIRE. PULL BACK IN TO GARAGE, REMOVE THE RIGHT FRONT WHELL FROM THE CAR AND TAKE TO A TIRE DEALER FOR EVALUATION. ___________________ WHAT WAS DONE TO CORRECT THE FAILURE -- I.E, PARTS REPAIRED OR REPLACED (AND IF OLD PART IS AVAILABLE) NEED TO PURCHASE BOOTH NEW FRONT TIRES SINCE THAT WAS A 4 WHEEL DRIVE VEHICLE.

TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT WAS ALERTED TO AN ABNORMAL NOISE COMING FROM THE VEHICLE WHILE IT WAS PARKED AT HER HOME. UPON INSPECTION, THE CONTACT'S HUSBAND NOTICED THAT THE VEHICLE WAS FILLED WITH SMOKE. TEN MINUTES LATER, THE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FLAMES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TOWED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

I WAS DRIVING MY 2012 X5 WHEN AN ENGINE MALFUNCTION- REDUCED POWER CAME UP, SINCE THE VEHICLE STARTED OVERHEATING I IMMEDIATELY STOP AND CALL A TOW TRUCK TO TAKE MY CAR TO THE BEARS BMW, AFTER THE DEALER MADE ME CHANGE THE IVM AND THE DME IT CAME BACK TO A WATER PUMP MALFUNCTION THAT WAS CREATING THE CAR TO NOT WORK PROPERLY. AS SOON AS I CHANGE THE WATER PUMP, THE VEHICLE STARTED WORKING PERFECTLY, HOWEVER, I JUST NOTICED THERE'S A RECALL FOR THE WATER PUMP ON THE 2012 BMW X5. I PAID OVER $3,000 ON REPLACING PARTS THAT WE'RE NOT DAMAGED AND THE WATER PUMP WAS A RECALL. WHO WOULD REIMBURSE THE CHARGES OF MY REPAIR WHEN THIS WAS A RECALL AND I JUST GOT IT FIXED LESS THAN A WEEK AGO. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

RESTRAINT SYSTEM MALFUNCTION SHOWED UP ON MY CAR FOR NO REASON. I JUST BOUGHT THIS CAR IT HAD NO ISSUES THEN ONE DAY RESTRAINT SYSTEM MALFUNCTION SHOWED UP! I WAS PULLING OUT OF MY DRIVE WAY WHEN THIS HAPPENED.

IDLER PULLEY BOLT RECALL WHILE DRIVING ON THE HIGHWAY THE IDLER PULLEY BOLT SNAPPED WITH A LOUD NOISE. "ELECTRICAL FAILURE AND BATTERY NOT CHARGING" NOTICE CAME UP. SIMULTANEOUSLY POWER STEERING WAS LOST MAKING VERY DIFFICULT TO TURN THE VEHICLE ON THE HIGHWAY. FEW MOMENTS LATER CAUTION CAME UP TO "DRIVE MODERATELY ENGINE HOT". SOME MILES DOWN THE ROAD NOTICE CAME UP "ENGINE TOO HOT DRIVE MODERATELY". IT WAS NIGHT TIME ON A LONG WEEKEND AND MY DESTINATION WAS THIRTY MILES AWAY SO I PIED AT THE GAS STATION AND GOT THE CAR TOWED HOME. PROBLEM WAS NOTIFIED BY THE GARAGE MECHANIC. I DID CALL BMW COMPANY WHO REFUSED THAT THERE WAS ANY RECALL. THIS ISSUE HAD PUT MY FAMILY AND ME AT A GREAT DANGER BECAUSE THE CAR NEEDED MIGHTY STRENGTH TO STEER AND THE TIGHT TURNS WERE IMPOSSIBLE.

CHECK ENGINE LIGHT CAME ON AND BMW SERVICE CENTER TOLD ME THE SENSORS IN THE PASSIVE DIESEL EXHAUST FLUID TANK FAILED AND ENTIRE TANK NEEDS TO BE REPLACED. BMW EXTENDED THE WARRANTY ON THE ACTIVE TANK, BUT NOT PASSIVE. THINK ITS RIDICULOUS THAT ONLY ONE TANK IS COVERED WHILE THE PASSIVE IS NOT. THIS IS A WELL-DOCUMENTED ISSUE ON BMW'S DIESEL.

2012 BMW X5. CONSUMER WRITES IN REGARDS TO ENGINE MALFUNCTION. *LD THE CONSUMER STATED THE VEHICLE WAS REPAIRED, BUT THE ENGINE LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE. *JS

THIS PAST WINTER THE CHECK ENGINE LIGHT IN MY 2012 BMW X5 DIESEL (X35D) CAME ON. CHECKING THE CODE (4BCC) REVEALED THAT FILL SENSOR FOR THE PASSIVE DIESEL EXHAUST FLUID (DEF) TANK IS MALFUNCTIONING. I HAD LETTERS FROM BMW STATING THAT BMW HAD EXTENDED THE WARRANTY ON THE ACTIVE DEF TANK AND NOS SENSORS TO 10 YEARS AND 120K MILES BUT NOT ON THE PASSIVE DEF TANK. CHECKING VARIOUS BMW FORUMS I FOUND THAT IT IS A VERY COMMON FAILURE. MANY PEOPLE ARE REPORTING THIS AND SO MUCH SO THAT THERE IS A CANADIAN COMPANY (XEMODEX) THAT IS MAKING BETTER VERSION OF THESE PARTS AND PROVIDING MUCH LONGER REPAIR WARRANTY THAN BMW PROVIDES. ONE OF THE MEMBERS IN THE COMMUNITY ACTUALLY DID A THOROUGH ANALYSIS WITH SCOPE (HTTPS://WWW.YOUTUBE.COM/WATCH?V=XFAL06PD_PG) AND IT SHOWED THAT THE FILL SENSORS USED IN THE ACTIVE TANK IS A THREE LEVELS READER AND IN THE PASSIVE TANK IS A TWO LEVELS READER AND THE ONES THAT GO BAD IS USUALLY THE HIGHEST LEVEL FILL MARKER WHICH BECOMES DRY EARLY ON IN THE USAGE CYCLE. IT APPEARS THAT THERE IS A SYSTEMATIC ISSUE HERE WHERE THE DEF HEATER AND LEVEL SENSOR ARE ALL HOUSED TOGETHER AND DURING WINTER TIME WHEN THE DEF HEATER COMES ON IT CAUSES THE UNSUBMERGED PART OF THE FILL SENSOR TO GO BAD. THE OTHER ISSUE IS THAT CURRENTLY MY PASSIVE DEF TANK IS FILLED WITH DEF BUT BECAUSE OF THE FILL SENSOR MALFUNCTION IT IS NOT ALLOWING FLOW OF DEF FROM PASSIVE TANK TO ACTIVE TANK LIMITING MY RANGE OF TRAVEL BEFORE THE SYSTEM WOULD NOT ALLOW THE VEHICLE TO START DUE TO ACTIVE TANK BEING EMPTY. AND THIRDLY, NOT SURE WHY A PASSIVE TANK WAS INTRODUCED WHEN MAKING THE ACTIVE ONE SLIGHTLY BIGGER WOULD ACCOMPLISH THE SAME THING AND AVOID USE OF TWICE AS MANY OF THESE FAULTY PARTS AND DESIGN. BOTH THE ACTIVE TANK AND THE PASSIVE TANK USE THE SAME FILL SENSOR AND HEATER COMPONENTS BUT THE WARRANTY WAS EXTENDED ONLY ON THE ACTIVE THANK AND NOT ON THE PASSIVE TANK.

2012 BMW X5. CONSUMER WRITES IN REGARDS TO VARIOUS SAFETY RECALL NOTICES RECEIVED FOR VEHICLE. *LD THE CONSUMER STATED THE ENGINE MALFUNCTIONED AND REQUIRED A SOFTWARE UPDATE. THE VEHICLE'S AIR SPRINGS NEEDED TO BE REPLACED. THE COOLANT TANK CRACKED CAUSING COOLANT TO LEAK FROM THE VEHICLE. THE OIL GASKET WAS LEAKING AND NEEDED TO REPLACED. *JS