2011 BMW X5 Complaints

View complaints related to 2011 BMW X5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 330 complaints submitted for the 2011 BMW X5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 BMW X5 DIESEL SAV
    - BUFFALO GROVE, IL

    ENGINE DRIVE BELT IDLER PULLEY BOLT SNAPPED WHILE VEHICLE WAS IDLING. LOST POWER STEERING, WATER PUMP, AND ALTERNATOR DUE TO DRIVE BELT BEING DISCONNECTED. THIS BOLT WAS REPLACED AS PART OF RECALL CAMPAIGN #12V550. HOWEVER, THE RECALLED PART HAS NOW FAILED, AND THERE ARE MANY ONLINE REPORTS OF FAILURES OF THE NEW RECALLED PART. PART WAS REPLACED ACCORDING TO THE DEALER AT 13,000 MILES, AND SUBSEQUENT FAILURE OCCURRED AT 77,000.

    Source: NHTSA WEB SITE
  • 2011 BMW X5
    - DOVER, NJ

    TAKATA RECALL: I CALLED THE WAYNE, NJ BMW DEALERSHIP MULTIPLE TIMES TO REPLACE THE AFFECTED TAKATA INFLATORS AIRBAGS. WAYNE BMW DEALERSHIP STATED THEY WERE UNABLE TO REPLACE TAKATA INFLATORS AIRBAGS.

    Source: NHTSA WEB SITE
  • 2011 BMW X5
    - HUNTERSVILLE, NC

    TAKATA RECALL IT'S BEEN A COUPLE YEARS SINCE THE RECALL WAS ANNOUNCED AND EVERY TIME I CALL THE DEALERSHIP THEY TELL ME THERE ARE NO PARTS. NOW TAKATA HAS FILED FOR BANKRUPTCY. THIS IS GETTING ABSURD. WHAT CAN I DO TO GET THIS FIXED?

    Source: NHTSA WEB SITE
  • 2011 BMW X5 DIESEL SAV
    - ALDIE, VA

    TL* THE CONTACT OWNS A 2011 BMW X5. WHILE DRIVING OR IDLING, THERE WAS AN ABNORMAL ODOR INSIDE THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE EGR COOLER FRACTURED, WHICH CAUSED THE EXHAUST ODOR TO ENTER THE CABIN OF THE VEHICLE. BMW OF STERLING (21710 AUTO WORLD CIR, STERLING, VA 20166, (571) 434-1944) WAS CONTACTED, BUT WAS UNABLE TO LOCATE THE FRACTURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 BMW X5 DIESEL SAV
    - ALLENTOWN, PA

    I RECEIVED AN ENGINE MALFUNCTION REDUCED POWER WARNING ON MY VEHICLE. WHEN THIS HAPPENS I LOSS POWER AN CANNOT GO OVER 20 MPH. I WAS ON THE HIGHWAY WHEN THIS HAPPENED .I TOOK IT TO THE DEALER AND FOUND OUT THAT IT WAS AN EGR AND VACUUM LINE PROBLEM. DOING A SIMPLE SEARCH ON THE WEB THOUSANDS OF OTHER X5 DIESEL OWNERS ARE EXPERIENCING THE SAME ISSUE. I CONTACTED BMW NORTH AMERICA TOLD THEM OF THE ISSUE, AFTER A WEEK THEY GOT BACK TO ME AND SAID THE PARTS WERE NOT COVERED EVEN THOUGH THEY GET MANY COMPLAINTS.

    Source: NHTSA WEB SITE
  • 2011 BMW X5
    - WOODLAND HILLS, CA

    THERE HAS BEEN A RECALL ON THE FRONT AIRBAG AND I'VE HAD A REQUEST TO FIX IT FOR OVER A YEAR NOW. BMW KEEPS TELLING ME THEY DON'T HAVE THE PARTS IN. IT IS FRUSTRATING THAT THIS IS A SAFETY CONCERN AND BMW IS NOT PROVIDING THE PARTS TO FIX THIS.

    Source: NHTSA WEB SITE
  • 2011 BMW X5 DIESEL SAV
    - TROY, MI

    OUR BMW X5 DIESEL HAD A RECALL DONE BACK IN 2012 FOR EGR VALVE BEING FAULTY. BMW'S EMISSIONS ARE FAILING ON THEIR 2009-2011 DIESELS. WE RECENTLY DROPPED OFF OUR BMW X5 FOR SERVICE AND FOR ANOTHER RECALL, DISCOVERED BMW WILL NOT COVER THEIR FAULT PART THIS TIME AROUND. THEY HAVE A BAD DESIGN WITH THE EGR'S AND THEY KNOW IT, THAT'S WHY THE RECALL WAS DONE BEFORE, NOW THE RECALL PART FAILED. THEY WANT US TO PAY FOR IT. THEY ARE NOT TREATING THIS ISSUE WITH MUCH ATTENTION. OUR ENGINE IS GOING TO FAIL BECAUSE OF THIS RECALL. DONT KNOW WHAT ELSE TO DO AT THIS POINT.

    Source: NHTSA WEB SITE
  • 2011 BMW X5 SAV
    - DEFUNIAK SPRINGS, FL

    X5 XDRIVE 35I SAV; WHILE DRIVING UNDER NORMAL STREET AND HIGHWAY CONDITIONS, VEHICLE SPEED AND ENGINE RPM HAVE BECOME UNSTABLE. THIS CAUSES THE VEHICLE TO INCREASE AND DECREASE IT'S SPEED INTERMITTENTLY AND WITHOUT WARNING. THE VEHICLE IS NOT TRUSTWORTHY AS YOU MAY LOSE POWER, OR UNINTENTIONALLY ACCELERATE WHILE TRYING TO EXECUTE A DRIVING MANEUVER, CAUSING A DANGEROUS CONDITION. CHECK ENGINE WARNING LIGHT ILLUMINATES. VEHICLE WAS BROUGHT TO BMW DEALERSHIP (ZT MOTORS) FOR DIAGNOSTICS. SERVICE PERSONNEL STATED THAT THE HIGH PRESSURE FUEL PUMP INDICATED A LOW FUEL PRESSURE AT THE INLET. THIS WOULD TELL ME THAT THE LOW PRESSURE FUEL PUMP IS NOT DELIVERING THE CORRECT FUEL FLOW/PRESSURE TO THE HIGH PRESSURE FUEL PUMP. REF NHTSA CAMPAIGN # 16V746000 ET AL. DIAGNOSTICS ALSO INDICATED THE VALVETRONIC MOTOR SHOWS IT SHORT CIRCUITING. DEALER RECOMMENDED REPLACEMENT OF VALVETRONIC MOTOR, CAM SHAFT AND OIL INJECTORS. THE REPLACEMENT OF THE CAM SHAFT AND OIL INJECTORS ARE UNNECESSARY MAINTENANCE ITEMS, ONLY THE VALVETRONIC MOTOR WOULD NEED TO BE REPLACED, AND FUEL SYSTEM REPROGRAMMED. REF NHTSA CAMPAIGN # 14V176000 ET AL. RECOMMEND RECALL REPLACEMENT OF BOTH HIGH PRESSURE AND LOW PRESSURE FUEL PUMPS, VALVETRONIC MOTOR, VANOS CAM SHAFT AND OIL INJECTORS AS WELL AS REPROGRAMMING OF FUEL OPERATING SYSTEM. ALSO REPLACE CAM SHAFT MOUNTING BOLTS.

    Source: NHTSA WEB SITE
  • 2011 BMW X5
    - ACWORTH, GA

    TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 17VV138000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GLOBAL IMPORTS BMW IN ATLANTA, GEORGIA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 BMW X5
    - GRAND PRAIRIE, TX

    TL* THE CONTACT OWNS A 2011 BMW X5. WHILE ACCELERATING FROM A RED LIGHT, THE CONTACT HEARD A LOUD NOISE AND THE ABS AND FOUR WHEEL TRACTION WARNING INDICATORS ILLUMINATED. ALSO, "TRANSMISSION MALFUNCTION" DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE LOST POWER AND HAD TO BE MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT EXITED THE VEHICLE AND LOOKED UNDERNEATH, AND NOTICED OIL ALL OVER THE ROAD. THE CONTACT ALSO NOTICED A U-SHAPED PIECE STICKING OUT OF THE UNDER CARRIAGE SHIELD. THE CONTACT ENGAGED THE ELECTRONIC PARKING BRAKE BECAUSE THE VEHICLE WAS ON AN INCLINE AND CALLED ROADSIDE ASSISTANCE. WHEN THE TOW TRUCK ARRIVED, THE MECHANIC COULD NOT DISENGAGE THE ELECTRONIC PARKING BRAKE AND HAD TO CUT THE CABLE. THE VEHICLE WAS TOWED TO BMW OF ARLINGTON IN ARLINGTON, TEXAS WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION, FRONT DRIVE SHAFT, AND ELECTRONIC PARKING BRAKE FAILED. THE CONTACT WAS ADVISED THAT THE DRIVE SHAFT AND TRANSMISSION WERE GOING TO BE REPAIRED PER AN UNKNOWN RECALL, BUT THE ELECTRONIC PARKING BRAKE WAS NOT GOING TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE