2011 BMW X5 Complaints
View complaints related to 2011 BMW X5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 330 complaints submitted for the 2011 BMW X5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 BMW X5 DIESEL SAV- OXNARD, CA
TRANSMISSION PROBLEM I HAVE A 2011 BMW X5 XDRIVE35D AND I HAVE EXPERIENCED FOR THE THIRD TIME THAT WHEN I'M ON A LOCAL HIGHWAY WHEN I ACCELERATE TO GO A LITTLE FASTER MY TRANSMISSION GOES INTO A FAILURE MODE TO WHERE I HAVE NO GEARS, AND WHEN I GET THAT MESSAGE I TRY TO ACCELERATE TO PULL OVER TO THE SIDE SAFELY THE ENGINE JUST REVS REALLY HIGH. I TRY TO PULL OVER TO SAFETY OR TO THE SIDE SO I HAVE TO COAST IT. PRETTY UNSAFE WHEN YOUR WITH FAMILY AND THE LOCAL HIGHWAY HAS A LOT OF TRAFFIC AND SEMI TRUCKS. THIS SHOULD BE CONSIDERED A RECALL WITH THE CAR ONLY HAVING 63K AND IT PUTS FAMILIES AND OR INDIVIDUALS AT HARMS WAY OR EVEN RESULTING A BAD COLLISION.
Source: NHTSA WEB SITE -
2011 BMW X5 DIESEL SAV- STERRETT, AL
RECENTLY PURCHASED 2011 BMW X5D. VEHICLE HAD 147, 068 MILES. AFTER DRIVING AT HIGHWAY SPEED FOR LESS THAN 100 MILES FROM THE PURCHASE POINT, CEL CAME ON. THE SELLER WAS NOTIFIED ONLY TO TELL ME THAT A SENSOR READING NEEDED TO BE CHECKED AND THE VEHICLE WAS FINE TO CONTINUE TO DRIVE. A WEEK LATER A CERTIFIED BMW MECHANIC INFORMED ME THAT THE DIAGNOSTIC READING INDICATED NOX FAULT 4BFO. REDUCING AGENT ACTIVE TANK SENSOR SIGNAL 4BAC. THROTTLE VALVE ACTUATOR 4687. AS WELL AS 3 OTHER FAULTS RELATING TO THESE. ONE OF THESE SENSORS IS IN THE ACTIVE TANK AND COULD BE ASSOCIATED WITH AN MALFUNTION OF EMISSION SYSTEM AND EMISSION VIOLATIONS WHICH COULD RENDER THE MOTOR TO BE DISABLED. BMW CLAIMS THAT NO RECALL ON THE ISSUE HAS BEEN RECORDED. I RESEARCHED THE ISSUE TO FIND THAT BMW HAS ANNOUNCED A RECALL ON THE SCR SYSTEM AFFECTING THE DEF MIXER AND THE EGR SYSTEM. ALL OF THESE ISSUES WILL RESULT IN EMISSIONS FAILURE AND SUBSEQUENT ENVIRONMENTAL HARM.
Source: NHTSA WEB SITE -
2011 BMW X5- JEFFERSON, MD
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW X5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE DEALER WAS CONTACTED AT 410-296-7900 AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BMW X5- LOS ALAMITOS, CA
VEHICLE WAS PARKED IN GARAGE AT HOME AND RANDOMLY BURST INTO FLAMES AT APPROXIMATELY 2AM. FIRE CAUSED OVER $800,000 IN DAMAGE AND HOME TOOK WELL OVER A YEAR TO REPAIR. INSURANCE AND FIRE INVESTIGATORS DETERMINED THAT THE CAUSE OF THE FIRE COULD NOT HAVE BEEN ANYTHING IN THE GARAGE WITH THE EXCEPTION OF THE CAR, BUT I HAVE YET TO RECEIVE ANY TYPE OF FORMAL REPORT AND IT HAS BEEN OVER THREE YEARS.
Source: NHTSA WEB SITE -
2011 BMW X5- DENVER, CO
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE DEALER AND MANUFACTURER WERE NOTIFIED. THE CONTACT WAS AWARE THAT HE RESIDED IN ZONE "C", BUT STILL FELT THAT A YEAR AND HALF WAS AN EXCESSIVE AMOUNT OF TIME FOR A RECALL REPAIR. THE DEALER AND THE MANUFACTURER CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2011 BMW X5- SHERWOOD PARK, ALBERTA, CANADA, HI
HELLO, I OWNED THIS BMW WHILE RESIDING ON MAUI, HAWAII. I HAVE NOW SHIPPED THE VEHICLE HOME TO ALBERTA, CANADA AND CANNOT GET IT APPROVED THROUGHOUT THE RIV PROGRAM BECAUSE OF THE AIRBAG RECALL. WE HAVE NOT HAD AN INCIDENT. WE HAVE BEEN WAITING ON THIS REPAIR FOR MORE THAN A YEAR. HAWAII WOULD BE CONSIDERED A HIGH HUMIDITY AREA AS WELL THE YEAR OF THE VEHICLE IS GETTING TO BE OLDER... I NEED TO GET THE RECALL FIXED AS SOON AS POSSIBLE SO THAT I CAN GET INSURANCE AND REGISTRATION HERE IN ALBERTA. PLEASE HELP! [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Source: NHTSA WEB SITE -
2011 BMW X5- WINNETKA, CA
THIS IN REGARD RECALL NUMBER 16V311000. THE DRIVESHAFT IS COMPROMISED. THE JOINTS ON THE SHAFT ARE ABRAISED AND THE CAR IS BECAMING DANGEROUS TO DRIVE AS THE CLANKING NOISE WILL GET LOUDER. POTENTIAL OF NOT BEING ABLE TO MOVE VEHICLE IF NOT FIXED. SYMPTOM: LOUD CLANKING NOISE WHEN TURNING.
Source: NHTSA WEB SITE -
2011 BMW X5- SANTA FE, NM
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BMW X5- CAROLINA BEACH, NC
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016 AND 17V138000 (POWER TRAIN) WAS RECEIVED IN MARCH OF 2017. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BMW X5 SAV- WASHINGTON, DC
ON SATURDAY MAY 6TH 2017. I WAS DRIVING WHEN I HEARD THIS NOISE TO MY UNTRAINED EAR IT SEEMED AS IF THE NOISE WAS COMING FROM MY FRONT TIRES? I PULLED OVER GOT OUT TO CHECK MY FRONT TIRES/WHEEL'S AND THERE WAS NOTHING, I GET BACK INTO MY VEHICLE AND START DRIVING AGAIN AFTER A FEW MINUTES THE SAME NOISE COULD BE HEARD AGAIN SO ONCE AGAIN I PULLED OVER GOT OUT AND CHECKED MY TIRES/WHEELS AND UNDERCARRIAGE. AS I AM LOOKING THERE IS NOTHING HANGING OR LOOSE, I GET BACK INTO THE VEHICLE AND STARTED TO HEAD TOWARDS MY HOUSE I WAS ONLY ABOUT 6 BLOCKS AWAY FROM HOME SO I CALL MY FIANCE AND ASKED HE TO COME OUTSIDE (I WANTED HER TO DRIVE THE VEHICLE JUST A LITTLE SO THAT I COULD SEE IF MY WHEELS WERE DOING ANYTHING STRANGE, THIS WOULD HELP ME TO BETTER EXPLAIN WHAT I THROUGH WAS HAPPING TO MY VEHICLES WHEELS/TIRES) AS SOON AS I HANG THE PHONE UP I SLOWED DOWN TO GO OVER A SPEED HUMP AT THE TIME I DID NOT NOTICE BUT I HAD LOST POWER IN THE VEHICLE AS I TRIED TO USE MY BREAKS THE VEHICLE DID NOTHING AND I DO MEAN NOTHING SO NOW I AM ROLLING STRAIGHT AND GO THROUGH TWO STOP SIGNS HOPING AND PRAYING THAT ONE HITS ME, DUE TO THE VEHICLE HAVING NO POWER. A MESSAGE SHOWS UP ON THE SCREEN SAYING 'TRANSMISSION MALFUNCTION' THE MALFUNCTION MAYBE RESOLVED BY RESTARTING. CONTRACT NEAREST BMW CENTER IF NECESSARY. USE EMERG. RELEASE TO DISENGAGE PARK DETENTION PRIOR TO TOWING OR PUSHING VEHICLE. NOW MINE YOU THIS MESSAGE ONLY SHOWED AFTER THE VEHICLE LOST ALL POWER. AS I AM GOING THROUGH THE SECOND STOP SIGN THERE IS A SLIGHTL/SMALL HILL THAT I WENT UP AND THE VEHICLE LOST ENOUGH SPEED THAT I WAS ABLE TO SMASH THE BRAKES REAL HARD TO STOP THE VEHICLE FROM MOVING. A CAR ALL MOST HIT ME IN THE REST BECAUSE OF THIS ACTION, AND NOW I AM SITTING ON THIS SLIGHT HILL HOLDING MY FOOT ON THE BREAK. ONCE THE VEHICLE WAS TOWED TO A BMW DEALERSHIP I WAS TOLD ABOUT THE DRIVESHAFT RECALL.
Source: NHTSA WEB SITE