2012 BMW X5 Complaints

FRONT DRIVE TRAIN RECALL. HAVE CALLED BMW MULTIPLE TIMES TO ARRANGE REPAIR. EVENTUALLY GOT AN APPOINTMENT BUT WE'RE THEN TOLD NO PART AVAILABLE. NO CLEAR INDICATION OF WHEN THE PART WILL BECOME AVAILABLE. VERY FRUSTRATING AND WE'RE NERVOUS ABOUT DRIVING A POTENTIALLY UNSAFE VEHICLE.

TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT FELT A MODERATE, ABNORMAL VIBRATION FROM THE FRONT END OF THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V138000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CO'S BMW DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT STATED THAT THE PASSENGER AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TWICE TO AUTO HERMANA BMW DEALER, LOCATED ON CALLE ACUARELA #106, CARRETERA 20 KLM 4.0, GUAYNABO, PR 00969, WHERE IT WAS REJECTED TO BE SERVICED UNDER THE RECALL REMEDY DUE TO THE PART NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS), 17V020000 (AIR BAGS) AND 17V138000 (POWER TRAIN) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 72,727. VIN TOOL CONFIRMS PART NOT AVAILABLE AND PART DISTRIBUTION DISCONNECT. UPDATED 09/06/17*LJ *JS

TAKATA RECALL: I RECEIVED MY LETTER NOTIFYING ME OF THE RECALL MARCH 2016. THE DATE FOR REPLACEMENT HAS BEEN PUSHED OUT FROM BY THE END OF 2016 TO MARCH 2017 AND WHEN I CALLED IN MAY 2017 I WAS ADVISED THAT MY PASSENGER AIRBAG ALSO HAS BEEN RECALLED. THE CURRENT REPLACEMENT TIME IS NOW SEPTEMBER FOR THE DRIVERS SIDE AND DECEMBER FOR THE PASSENGER SIDE. I AM CONCERNED ABOUT THE SAFETY OF MY VEHICLE WHEN THE REPLACEMENT CONTINUES TO BE EXTENDED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V020000 (AIR BAGS), 16V071000 (AIR BAGS), AND 17V138000 (POWER TRAIN). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (COAST BMW OF SAN LUIS OBISPO, CA, 805-254-4258) INDICATED THAT THE PARTS NEEDED TO BE ORDERED, BUT THAT THE CONTACT WOULD NEED TO WAIT TO RECEIVE A SECOND LETTER FROM THE MANUFACTURER. THE CONTACT RECEIVED CONFLICTING INFORMATION FROM THE DEALER AND HAD NO ETA OF WHEN THE REMEDY AND PARTS WOULD BECOME AVAILABLE. IN ADDITION, THERE WAS A NOISE HEARD FROM THE AREA OF THE DRIVE TRAIN ASSOCIATED WITH THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 09/06/17*LJ *CN

TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF ROCKLAND, MASSACHUSETTS WAS MADE AWARE OF THE RECALL ON THREE OCCASIONS AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 BMW X5. WHILE DRIVING 20 MPH, THE VEHICLE FAILED TO ACCELERATE AND THE CHECK ENGINE INDICATOR ILLUMINATED. IN ADDITION, A MESSAGE DISPLAYED INDICATING THAT THE VEHICLE EXPERIENCED AN ENGINE FAILURE. THE VEHICLE WAS TAKEN TO VALENCIA BMW (23435 VALENCIA BLVD, VALENCIA, CA 91355) WHERE THE DEALER PROVIDED AN UNKNOWN DIAGNOSIS AND UNKNOWN REPAIRS. THE FAILURE RECURRED AND THE VEHICLE FAILED TO ACCELERATE AGAIN. THE VEHICLE WAS TAKEN BACK TO VALENCIA BMW WHERE THE DEALER AGAIN PROVIDED AN UNKNOWN DIAGNOSIS AND UNKNOWN REPAIRS. THE FAILURE RECURRED TWO MORE TIMES, AND THE VEHICLE WAS TAKEN BACK TO VALENCIA BMW AND GIVEN AN UNKNOWN DIAGNOSIS AND UNKNOWN REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THEY WOULD TRY TO REPAIR THE VEHICLE, BUT THAT IT WOULD TAKE TIME TO REVIEW THE CASE; HOWEVER, A CASE MANAGER WOULD BE IN TOUCH. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

WAS DRIVING AT 60MPH ON THE TACONIC STATE PARKWAY WITH MY FAMILY ON FLAT PAVEMENT WHEN I HEARD A LOUD POP FROM THE REAR OF MY SAV LIKE TIRE BLEW OUT. PULLED OVER THINKING A TIRE POPPED. SAW NOTHING SO I KEPT DRIVING, I IMMEDIATELY NOTICED SOMETHING WASN'T RIGHT WITH THE SUSPENSION IN THE REAR OF THE TRUCK. HAD THE TRUCK TOWED TO A SHOP, BOTH OF THE REAR SPRINGS BROKE IN DIFFERENT LOCATIONS. THE PASSENGER REAR SPRING SHEERED OFF AT THE BOTTOM OF THE SPRING. THE DRIVER SIDE SHEERED OFF AT THE TOP. I HAVE NOT TAKEN ANY PICTURES YET BECAUSE IT IS IN THE SHOP BUT I CAN GET THEM LATER THIS WEEK.

TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. INTERNATIONAL AUTO OF MILWAUKEE, WISCONSIN (LOCATED ON 2400 SOUTH 108TH ST, MILWAUKEE, WISCONSIN, 53227) STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT STATED THAT THE RECALL NOTICES FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016 AND NHTSA CAMPAIGN NUMBER: 17V138000 (POWER TRAIN) WAS RECEIVED IN MARCH OF 2017. AFTER CONTACTING THE DEALER (HASSEL MOTORS BMW IN FREEPORT, NY) ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.