2011 BMW X5 Complaints

View complaints related to 2011 BMW X5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 330 complaints submitted for the 2011 BMW X5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 BMW X5
    - CORONA, CA

    TAKATA RECALL - DESPITE MULTIPLE REQUESTS AND PROMISES FOR OVER A YEAR, BMW HAS DONE NOTHING TO ADDRESS THE DEFECTIVE AIRBAG. BMW CONTINUES TO PUSH THE DELIVERY DATE OF THE PARTS OUT.

    Source: NHTSA WEB SITE
  • 2011 BMW X5
    - MARYSVILLE, CA

    TAKATA RECALL: IT WILL BE A YEAR HERE SHORTLY SINCE THE RECALL WAS ISSUED AND THIS AIRBAG IS NOT REPLACED. I KNOW THAT BMW CAME UP WITH ANOTHER AIRBAG FOR REPLACEMENT OF MY DRIVERS SIDE AIRBAG AFTER I COMPLAINED. THERE MUST BE SOMEWAY TO FIX THIS SEVERE SAFETY HAZARD. .I DO NOT WANT ANYONE IN MY CAR FRONT PASSENGER SEAT TO DIE BECAUSE OF THIS. FYI THE RECALL WAS ISSUED IN MAY 2016 I WAS NOT SENT A NOTICE UNTIL JULY 2016, POOR NOTIFICATION. I AM SURE THIS LENGTH OF TIME QUALIFIES AS A FAILURE TO FIX IN REASONABLE LENGTH OF TIME.

    Source: NHTSA WEB SITE
  • 2011 BMW X5
    - NORTHCROSS, TX

    TL* THE CONTACT OWNS A 2011 BMW X5. ON SEVERAL OCCASIONS, WHILE DRIVING AND IDLING, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE BELT TENSIONER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 65,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 BMW X5
    - NORTH MIAMI, FL

    FROM A STOP: UPON DEPRESSING THE GAS PEDAL, THERE IS A DELAY IN THE REACTION OF THE CAR TO MOVE FORWARD. AS IT MOVES, IT LUNGES FORWARD BECAUSE OF THE ADDED GAS SUDDENLY PROPELLING THE CAR. AS A RESULT, YOU CAN EITHER MOVE FORWARD EXTREMELY SLOW FROM THE START OR JUMP FORWARD PULLING YOU BACK INTO THE SEAT. ON THE HIGHWAY: OCCASIONALLY, SUDDEN INCREASED SPEED, AS NEEDED FOR PASSING, IS DENIED AND THE CAR ACTUALLY TRAVELS AT A CONTINUED STEADY SPEED. IF YOU'VE EVER MOVED INTO AN AVAILABLE LANE TO DISCOVER A SPEEDING VEHICLE CLOSING ON YOU RAPIDLY, YOU'LL GET ONE HELL OF A SCARE WHEN YOUR CAR FAILS TO MOVE FASTER TO GET OUT OF THE WAY. BEEN THERE AND TURNED WHITE AS A GHOST. I HEARD ON THE RADIO IN MIAMI THAT THE NEED FOR THIS RECALL WAS KNOWN TO BMW BUT REPEATED REQUESTS TO BMW TO ADDRESS THIS RECALL HAVE GONE UNANSWERED EXCEPT THAT THE DEALERS DON'T HAVE NOTICE YET FROM BMW CORPORATE. NOTE: I BROUGHT THIS PROBLEM TO THE ATTENTION OF BMW DEALERS AND CORPORATE IN 2011 AND PERIODICALLY SINCE WITH NO HELP. TO MY KNOWLEDGE THEY NEVER MENTIONED IT ON ANY REPAIR ORDERS AND ONLY TOLD ME THAT THE CAR ADJUSTS TO THE MANNER IN WHICH INDIVIDUAL DRIVERS OPERATE THE CAR SO AS MY WIFE DROVE THE CAR PRIMARILY, I AS A SECONDARY DRIVER WOULD NEED TO ALLOW TIME FOR THE CAR TO ADJUST TO MY WAY OF DRIVING. IN 2015 MY WIFE BEGAN DRIVING A MASERATI FULL TIME AND I WAS RELEGATED TO THE X5. THE FAULTY ACCELERATION HAS NEVER CHANGED AND MY WIFE, SINCE 2015, HAS NOTICED THE ACCELERATION PROBLEM WHERE BEFORE SHE BECAME USED TO THE WAY THE CAR REACTED.

    Source: NHTSA WEB SITE
  • 2011 BMW X5
    - HIGHLAND, CA

    TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING AT AN UNKNOWN SPEED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE PULLEY SERPENTINE BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V364000 (AIR BAGS) HOWEVER, THE PARTS FOR THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE RELATED TO THE RECALLS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 BMW X5
    - KISSIMMEE, FL

    NOISE AND VIBRATION COMING FROM DRIVE SHAFT WHEN TURNING AND DRIVING STRAIGHT AHEAD.

    Source: NHTSA WEB SITE
  • 2011 BMW X5
    - EAST STROUDSBURG, PA

    TAKATA RECALL.......NO REMEDY YET, I HAVE BEEN WAITING NOW CLOSE TO 2 YEARS. AFTER SPEAKING WITH 3 DIFFERENT DEALERS IN MY AREA, I'M TOLD THEY HAVE NO IDEA WHEN EITHER RECALL WILL BE FIXED BECAUSE THE MANUFACTURER HAS NO PARTS.....GAS SMELL IN VEHICLE WHEN DRIVING , FUEL PUMP RECALL, HOWEVER, NO TIMETABLE FOR FIXING.

    Source: NHTSA WEB SITE
  • 2011 BMW X5
    - KINGSTON, WA

    2011 BMW X5 35I XDRIVE - MY DRIVE SHAFT BROKE (VIOLENT BANGING NOISE FROM THE FRONT OF THE CAR) WHILE I WAS GOING 65 MILES PER HOUR ON THE FREEWAY CAUSING ME TO SWERVE TO THE LEFT LANE BACK OVER TO THE RIGHT LANE. SUPER LUCKY THAT I BARELY MISSED HITTING THE CARS NEXT TO ME! I HAD HARDLY ANY CONTROL OF THE VEHICLE AND THE ENGINE WAS STILL RUNNING WHILE I COASTED OVER TO THE SIDE OF THE ROAD / DITCH. I LOST ALMOST 7 QUARTS OF OIL ON THE SIDE OF THE ROAD. MY ENGINE HAS A HOLE IN IT FROM THE DRIVE SHAFT. I DID NOT RECEIVE A RECALL NOTICE IN THE MAIL. THE MANUFACTURE WILL BE REPLACING MY ENGINE AND SOME HOSES THAT WERE DESTROYED. THE DEALER SAID THIS WASN'T A RECALL, JUST AN EXTENDED WARRANTY SINCE WE HAVE APPROX. 70,000 MILES ON THE CAR. THE DEALER GAVE US A LOANER CAR TO USE UNTIL OUR CAR IS REPAIRED. MY CONCERN IS THAT OWNERS SHOULD BE NOTIFIED IMMEDIATELY! HAD I KNOWN, I WOULD OF HAD MY CAR INSPECTED... NOW I'M OUT $325 DOLLARS FOR TOWING EXPENSES, A CAR THAT MIGHT NOT EVER BE QUITE THE SAME, LIVE 1HR 20 MINUTES FROM THE DEALER, AND THE MEMORY OF THE DRAMATIC EVENT.

    Source: NHTSA WEB SITE
  • 2011 BMW X5 SAV
    - DILLSBURG, PA

    WARNING MESSAGE APPEARED: RESTRAINT SYSTEM MALFUNCTION! FAULT IN PASSENGER RESTRAINT SYSTEM AFFECTING AIRBAG, BELT TENSIONER OR BELT-FORCE LIMITER. ALSO DRIVER'S ELECTRIC SEAT CONTROL NOT WORKING.

    Source: NHTSA WEB SITE
  • 2011 BMW X5
    - MIAMI, FL

    WHEN DRIVING DOWN THE ROAD, I HEARD A LOUD FAN NOISE COMING FROM THE ENGINE. I DID A QUICK SYSTEMS CHECK TO SEE IF ALL SYSTEMS WERE OK- THEY WERE. ABOUT 1/10 OF A MILE LATER, MY CAR INDICATED THAT IT WAS OVERHEATING AND THAT I HAD REDUCED POWER. I COULDN'T DRIVE OVER 35 MILES PER HOUR. WITHIN THE NEXT 45 SECONDS, AS I'M GETTING ONTO AN INTERSTATE, MY ENGINE SHUTS OFF COMPLETELY AND I LOSE ALL POWER. I NEVER HAD ANY WARNING AND THERE IS NO WAY TO TELL ENGINE TEMPERATURE ON THIS CAR. AFTER HAVING MY VEHICLE TOWED AND DIAGNOSED BY A CERTIFIED DEALER, I WAS TOLD THAT THE THERMOSTAT, WATER PUMP AND EXPANSION TANK ALL NEEDED TO BE REPLACED. I WAS INFORMED THAT ONE OF THESE ITEMS FAILED AND CAUSED THE OTHER TWO TO BREAK WITH EXTENDED USE. THIS COST ME $1990. THERE WAS NO WAY I COULD HAVE PREVENTED THIS FROM HAPPENING. I'VE ALWAYS HAD MY CAR SERVICED AT THE RECOMMENDED INTERVALS.

    Source: NHTSA WEB SITE