2011 BMW X5 Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V364000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA RECALL - IT'S BEEN OVER A YEAR SINCE I RECEIVED THE RECALL NOTICE. FURTHERMORE THE CAR IS GOING ON 6 YEARS OLD. I LIVE IN A HIGH HUMID REGION. ABSOLUTELY RIDICULOUS IT IS TAKING THIS LONG FOR AN AIRBAG REPLACEMENT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE MANUFACTURER WAS UNABLE TO SUPPLY THE PART TO THE DEALER AND THE VEHICLE HAD NOT BEEN REPAIRED FOR OVER A YEAR. THE CONTACT WAS UNCERTAIN AS TO WHEN THE AIR BAG RECALL WOULD BE REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURER RECALL CONCERNING THE FUEL SYSTEM. THE PART WAS NOT AVAILABLE. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 BMW X5. WHILE DRIVING APPROXIMATELY 7 MPH, A LOUD NOISE WAS HEARD FROM THE ENGINE COMPARTMENT AND THE STEERING WHEEL LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED AND REPLACED THE BELT BOLT. THE FAILURE RECURRED AFTER SIX MONTHS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO A DEALER. THE DEALER STATED THAT A RECALL REPAIR WAS ALREADY PERFOMED AND COULD NOT BE REPEATED. THE VEHICLE WAS NOT REPAIRED. THE RECALL DETAILS WERE NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.

JANUARY 13, 2017, I WAS DRIVING MY 2011 BMW X5, WITH APPROXIMATELY 77,000 MILES, ON A TWO-LANE ROAD AND I ACCELERATED TO PASS A TRUCK. WHILE GOING APPROXIMATELY 45 MPH MY X5 UNEXPECTEDLY AND WITHOUT ANY WARNING SHIFTED INTO NEUTRAL. THE ENGINE WOULD ONLY REV WHEN I PUSHED ON THE ACCELERATOR PEDAL. THIS WAS WITHOUT ANY CHECK ENGINE LIGHT OR NOISE INDICATING CATASTROPHIC MECHANICAL FAILURE. THANKFULLY, I HAD ENOUGH SPEED TO COMPLETE MY PASS BEFORE THE ONCOMING TRAFFIC REACHED ME AND WE AVOIDED A POTENTIALLY DISASTROUS COLLISION. I COASTED TO THE SHOULDER OF THE ROAD HOPING TO BE ABLE TO SHIFT BACK INTO DRIVE. MOVEMENT OF THE SHIFTER DID NOTHING AND THE ENGINE CONTINUED TO RUN AT IDLE SPEED. WHEN I TRIED TO RESTART THE X5, NOTHING WOULD HAPPEN. ALL THE LIGHTS ON THE DASHBOARD WERE STILL WORKING AND THERE WERE NO SIGNS OF ANY WARNING INDICATORS. THE TOWNE BMW SERVICE REPRESENTATIVE TOLD ME THAT I WOULD NEED A NEW ENGINE AT AN ESTIMATED COST OF $20,000. THE VEHICLE HAD AN ESTIMATED TRADE-IN VALUE $14,000! THIS OUTCOME IS AFTER I PROPERLY MAINTAINED THE VEHICLE FOR 6 YEARS, HAVING ALL OIL CHANGES DONE WITHIN THE MANUFACTURES SUGGESTED SERVICE INTERVALS. AND SPENT OVER $6,000 WITH THE SERVICE DEPARTMENT. MOST RECENT OIL CHANGE WAS DONE AT ON NOVEMBER 15, 2016. I EVEN HAD THE OIL FILTER HOUSING GASKETS REPLACED AT A COST OF $572 BASED ON THE TECHNICIAN'S RECOMMENDATION. IT IS UNFATHOMABLE TO ME AND OTHER PRO MECHANICS TO UNDERSTAND WHAT WOULD HAVE CAUSED SUCH A CATASTROPHIC FAILURE. DEALER CALLED FEB. 9, 2017, ALMOST ONE MONTH AFTER MY TROUBLE BEGAN, TO EXPLAIN THAT THE #6 CAM SHAFT BEARING FAILED AND SEIZED ONTO THE CONNECTING ROD. I ASKED WHAT WOULD CAUSE SUCH A FAILURE AND THEY SAID IT WAS PROBABLY DUE TO LACK OF OIL OR DIRT IN THE OIL. NEITHER COULD EXPLAIN HOW THIS COULD HAPPEN WITH ROUTINE OIL CHANGES AND MOST RECENT BEING ONLY TWO MONTHS PRIOR.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

MY 2011 BMW X5 3.0 SAV WAS EXHIBITING ROUGH STARTS ON IGNITION AND IT STALLED AFTER A WHILE AND WOULDN'T START BACK UP AGAIN. WE HAD IT TOWED TO THE DEALERSHIP THE FIRST TIME AND THE VANOS SYSTEM WAS REPLACED( RECALL EXTENDED WARRANTY). THE NEXT TIME IT STALLED AND WOULDN'T START BACK UP WE WERE ADVISED IT WAS THE STARTER SO WE HAD THAT REPLACED( $1163.36) ALONG WITH THE BATTERY( $ 260) AND THEN THE DRIVER SIDE WINDOW WOULDN'T GO DOWN AND THE DASH BOARD LIGHTING WENT OUT AND THE ALARM WOULDN'T ENGAGE, THE DEALER ADVISED US THAT IT WAS A FOOTWELL MODULE PROBLEM COVERED UNDER EXTENDED WARRANTY UNTIL 125,000 MILES. ALL IN ALL THE CAR IS RIGGED WITH PROBLEMS. I HAVE DECIDED TO LOOK UP ALL THE NHTSA RECALLS AND HAVE THEM DONE BEFORE ANYTHING ELSE BREAKSDOWN. NHTSA HAS THE VEHICLE DOWN FOR BOTH FRONT DRIVER AND PASSENGER AIR BAGS AND ALSO THE IN-TANK FUEL PUMP IN ADDITION TO ALL THE ONES I MENTIONED ABOVE.

TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A FUEL ODOR EMITTED INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL PUMP); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I AM REQUESTING AN EMERGENCY RECALL OF MY AUTOMOBILE. WHEN CROSSING THE GANDY BRIDGE OVER TAMPA BAY IN RUSH HOUR TRAFFIC A COUPLE OF WEEKS AGO, MY CAR EMITTED A VERY LOUD BANG AND A RAPID SERIES OF SHAKING AND EXTREMELY HARD KNOCKS. THE CAR LOST POWER, SMOKE BILLOWED OUT THE BACK AND I SAW A STREAM OF OIL IN THE MIRROR BEHIND ME. I WAS ABLE TO SAFELY PULL OUT OF THE TRAFFIC LANE. THE PROBLEM, I HAVE FOUND, WAS THAT THE FRONT DRIVE SHAFT FAILED DUE TO A MANUFACTURING DEFECT IN THE UNIVERSAL JOINT. WHEN IT FAILED, THE SPINNING PARTS CRACKED OPEN THE TRANSMISSION CASE, THE OIL PAN AND BROKE SEVERAL NEARBY PARTS. THE EVENT OCCURRED ON A LONG BRIDGE IN HEAVY TRAFFIC AND COULD HAVE RESULTED IN SERIOUS INJURY. THE FRONT END OF THE SPINNING DRIVE SHAFT BROKE LOOSE AND FELL DOWN, PARTS WERE EJECTED ONTO THE HIGHWAY, THE TRANSMISSION WAS CRACKED OPEN AND ALL TRANSMISSION OIL DISCHARGED ONTO THE BRIDGE. HAD THIS OCCURRED, FOR EXAMPLE, WHILE PASSING ANOTHER CAR ON A TWO LANE ROAD, THERE COULD HAVE BEEN A SERIOUS, PERHAPS FATAL ACCIDENT. THIS VEHICLE, FROM PRODUCTION DATES BEGINNING APRIL 5 2011, WAS OFFICIALLY RECALLED IN MAY 2016 FOR THIS EXACT ISSUE. MY CAR WAS MANUFACTURED IN MARCH, 2011, A COUPLE OF WEEKS BEFORE THE APPARENTLY ARBITRARY RECALL DATE OF APRIL 5. I NOW FIND THERE HAVE BEEN MANY SIMILAR FAILURES, WITH PHOTOS AND DESCRIPTIONS EXACTLY LIKE MINE. THE BMW RECALL NOTICE, WHICH I DID NOT RECEIVE BECAUSE MY VEHICLE WAS NOT INCLUDED, STATES THAT A VIBRATION WILL BECOME NOTICEABLE, AND, IF IT FAILS, POWER TO THE FRONT WHEELS WILL BE INTERRUPTED, BUT THAT THE REAR WHEELS WILL CONTINUE TO WORK. THAT IS SIMPLY NOT TRUE. THE TRANSFER CASE HAD TO BE REPLACED IN MAY 2016. UPDATED 03/07/17.*JB