2012 BMW X5 Complaints
View complaints related to 2012 BMW X5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 290 complaints submitted for the 2012 BMW X5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 BMW X5- WASHINGTON, DC
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE BMW OF ALEXANDRIA DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE AT ANY BMW DEALER DUE TO THE AIR BAG MANUFACTURER NOT PROVIDING PARTS FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 BMW X5- PRIOR LAKE, MN
SCR CATALYTIC CONVERTER FAILURE AND NOX SENSOR FAILURE IN DIESEL EXHAUST SYSTEM ON A 54,1XX MILE VEHICLE -- MUCH TOO EARLY FOR THESE SYSTEMS TO FAIL . THE SYSTEM ALERTED ME OF A "EXHAUST FLUID INCORRECT" CEL WITH A 200 MIL COUNT DOWN TIMER. THIS COUNT DOWN TIME RENDERS THE VEHICLE IMMOBILE IF YOU DO NOT BRING IT INTO THE BMW DEALER WITHIN THIS MILEAGE. THIS COUNT DOWN TIMER COULD HAVE LEFT ME LITERALLY STRANDED IN THE MIDDLE OF NO WHERE IF I WERE TO TAKE THIS VEHICLE ON ANY ROAD TRIP OR EXTENDED TRAVEL. I BELIEVE IT IS ABSOLUTELY CRIMINAL THAT BMW CAN DISABLE YOUR VEHICLE ON AN EMISSION RELATED ISSUE POTENTIALLY LEAVING YOU STRANDED. YES, I WOULD HAVE (AND HAVE) BROUGHT THE VEHICLE IN FOR REPAIR -- IMMOBILIZING THE VEHICLE IS ABSOLUTELY RIDICULOUS AND SHOULD NOT BE ALLOWED AND IS VERY UNSAFE AND COULD HAVE CAUSED ME AND MY FAMILY HARM. I HAVE A 2 YEAR OLD AND A 3 MONTH OLD THAT COULD HAVE BEEN LEFT STRANDED. I'M AFRAID TO DRIVE THIS VEHICLE WITH MY FAMILY NOW.
Source: NHTSA WEB SITE -
2012 BMW X5- WOODLAND HILLS, CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 17V020000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DID NOT SPEAK TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY WOULD ATTEMPT TO EXPEDITE THE REPAIR, BUT COULD GIVE NO GUARANTEES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V020000 (AIR BAGS).
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 BMW X5- CHARLOTTE, NC
TAKATA RECALL. I HAVE BEEN WAITING OVER A YEAR. FOR THE NEW REPLACEMENT AIR BAG. EVERY TIME I CONTACT THE HENDRICK BMW DEALER IN CHARLOTTE, NC FROM WHO I PURCHASED THE CAR, THEY TELL ME THE PARTS NEEDED TO FIX THE PROBLEM ARE NOT AVAILABLE AND HAVE NEVER BEEN AVAILABLE. I FIND THIS HARD TO BELIEVE AS IT HAS BEEN OVER A YEAR. SINCE I RECEIVED THE RECALL NOTIFICATION.
Source: NHTSA WEB SITE -
2012 BMW X5- FREMONT, CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS), 17V020000 (AIR BAGS), AND 17V138000 (POWER TRAIN). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. WHENEVER THE CONTACT STARTED THE VEHICLE, THE CONTACT WOULD HEAR A STRANGE SOUND UNDERNEATH THE DRIVER SIDE OF THE VEHICLE. THE CONTACT WAS UNSURE IF THE SOUND WAS RELATED TO THE RECALLS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUES. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2012 BMW X5- FORT WORTH, TX
TAKATA RECALL HOW MUCH LONGER IS MY WIFE GOING TO BE FORCED TO DRIVE A VEHICLE THAT IS OBVIOUSLY UNSAFE?
Source: NHTSA WEB SITE -
2012 BMW X5- HOUSTON, MO
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 BMW X5- CHICAGO, IL
2012 BMW X5 WHICH WAS PURCHASED AS CERTIFIED ON DECEMBER 31,2015.. PUT MY LIFE AND THE LIFE OF MY YOUNG SON IN DANGER AND SHOULD IMMEDIATELY BE INVESTIGATED AND A "FIX' NEEDS TO BE DEVELOPED BEFORE LIFE THREATENING INJURY OCCURS TO SOMEBODY ELSE. I RECEIVED THIS MESSAGE (SEE ATTACHED) IN MY X5 WHILE DRIVING STRAIGHT ON A HIGHWAY I-90 (60 MPH) ON THE SOUTH SIDE OF CHICAGO, IL. WE HAD BEEN DRIVING FOR 1 1/2 HOURS AND THE TEMPERATURE OUTSIDE WAS A COLD 35 DEGREES. IN ADDITION TO GETTING THIS MESSAGE, MY CAR STOPPED RESPONDING TO MY ACCELERATION ATTEMPTS AND ABRUPTLY STARTED SLOWING DOWN WITHOUT ANY BRAKES LIGHTS. I HAD TRUCKS BEHIND ME THAT DID NOT KNOW I WAS SLOWING DOWN TO BELOW THE SPEED LIMIT. THESE TRUCKS WERE BEHIND ME AND COULD NOT STOP THAT QUICKLY AND OUR SAFETY WAS IN DANGER AS THEY WERE LIKELY TO REAR END MY CAR. ALSO, MY CAR CONTINUED TO SLOW DOWN TO 40 MPH WHEN THE ROAD WENT UPHILL. I HAD BEEN IN THE CENTER LANE WHEN I GOT THE WARNING SO I HAD TO MANEUVER TO THE RIGHT LANE WHERE TRAFFIC WAS GOING TO THE POSTED 55-60 MPH SPEED LIMIT. I WAS THEN ABLE TO EXIT THE HIGHWAY. I WAS WITH MY YOUNG CHILD IN A BROKEN DOWN BMW X5. I FELT LIKE A SITTING DUCK. THE BMW DEALER NOW INFORMED ME THAT THE ELECTRIC WATER PUMP HAD STOPPED WORKING AND THE MOTOR GOT TOO HOT AND SHUT ITSELF OFF, ESSENTIALLY SHUTTING OFF MY CAR. MY SON AND I COULD HAVE BEEN KILLED. IT IS INCREDIBLY UNSAFE FOR THE MOTOR TO JUST SHUT DOWN IN A LOCATION WHERE I COULD NOT SAFELY EXIT THE FREEWAY. THIS INCIDENT HAPPENED APRIL 9, 2016 AND I HAD JUST PURCHASED THE CERTIIFED VEHICLE ON DECEMBER 31, 2015 SO I HAD ONLY OWNED IT FOR 3 MONTHS. THE CAR ONLY HAD 24,000 MILES. THIS IS A MAJOR SAFETY ISSUE AS I COULD HAVE BEEN KILLED OR SERIOUSLY INJURED IN AN AUTOMOBILE ACCIDENT WHEN OTHER VEHICLES FAILED TO RESPOND TO MY SLOWED SPEED FROM A SHUT DOWN MOTOR (WITH NO BRAKE LIGHTS).
Source: NHTSA WEB SITE -
2012 BMW X5- VACAVILLE, CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V020000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE RECALL REMEDY PARTS WERE ON BACK ORDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT WAS UNABLE TO CONFIRM WHEN THE REMEDY PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: NHTSA WEB SITE -
2012 BMW X5- WOODSTOCK, GA
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/04/17*LJ *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE