2013 BMW X5 Complaints

2013 X5 Xdrive35i overheating temperature icon appears drive moderately to red hot temperature icon but doesn’t overflow. Possible water pump and electrical issues. Smell something burning.

I had been getting battery discharge warnings off and on. I went to fill my car up with gas yesterday, and after I filled it up, the car wouldn't start. After having it towed to my house, my husband and I were looking at it this morning. We discovered that the battery charge distribution box had melted and even burned a hole in the cover.

The contact owns a 2013 BMW X5. The contact stated while driving at an undisclosed speed, the vehicle was sluggish. No warning light was illuminated. The vehicle was taken to a local mechanic for routine maintenance and to address the vehicle driving sluggish. The mechanic diagnosed the vehicle and stated that the valve-tronic camshaft needed to be replaced. The vehicle was not repaired due to the cost. There was an existing for similar vehicles; however, the VIN was not included in the recall. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 85,000.

While driving locally at a 20-25 mph speed my vehicle shuttered violently and a huge thunk was heard which sounded as if the engine had dropped out. I immediately pulled over to the side of the road and inspected the vehicle underneath and under hood but nothing was detected by me. Thankfully I was on a local street with grass side and not highway driving at greater speed and without location to safely park. No warning lights had flashed prior, and no warning lights came on when I restarted vehicle. I limped the vehicle a short distance to a auto repair shop for diagnosis. It was reported to me the front drive shaft had broken out and fallen down into the skid plate. It was given to me and I still have the shaft which is broken at the front fork with one fork missing. I had the 2013 BMW X5 taken to the local BMW dealer and was told this vehicle is not covered by the NHTSA Recall 17V138000 for this model BMW due to my VIN being excluded. The vehicle is 12 years old but has only 114,000 miles. I cannot understand how such a major safety component failure for a maker and model can exclude certain VIN vehicles and that major safety component actuall fail in that excluded vehicle. At this point BMW is denying any responsibility for this issue. I feel as if I could have been killed, and possibly killed others, if this had happened in a higher speed and higher traffic situation.

Driving at approximately 60 mph, suddenly - a lot of vibration and an incredibly loud bang. We were able to continue driving. On investigation, confirmed that there had been a catastrophic failure of the front drive-shaft. On further investigation, this is a known issue with this make & model and there was a recall [XXX]: Replace Front Driveshaft in 2017. This recall literature describes everything in the document as to what actually happened. I called BMW of Westchester where I purchased car on [XXX] and left message, they did not return my call/message. I then proceed to call BMW USA (1-800-831-1117) on [XXX] and as to how come car had not been called and concern with potential gap in their system. They explained that this recall only applied to cars produced on April-22, 2013 and my car had been produced on [XXX]. Apparently, they changed the front driveshaft part. However - as you can see, this seems to be too much of a coincidence. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The EGR Cooler went bad when my car's mileage is at 113,254. BMW have an active recall for EGR cooler [XXX] . However, it only covers 2014-2017 BMW X5 xDrive35d. I have a 2013 BMW X5 xDrive35d, which has the same N57T engine as the 2014 BMW X5 xDrive35d model. The engine light was on. I brought it to the BMW of Fairfax dealership to check. They told me that it is unsafe to drive the car if the EGR Cooler is not replaced. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have been trying to have my car repaired last year. I have expressed to BMW USA that none of their certified dealers want to touch a diesel and/or work on one that another dealership had done poor work on. They have asked me to continue reaching out to this dealership even though I have mentioned I do not feel comfortable about it as I have slipped thru the cracks multiple times with them which they wont admit to. They are understaffed and have employees that are broken from being overworked, are constantly rude, careless, forgetting things and will never admit to error even when you show them mistakes that have even been documented in writing that are a liability. Their mechanics do rushed inspections and the last 2 times I have brought my car in to be scanned they completely disregard all concerns brought up prior. NO ONE WANTS TO TAKE ON A CAR WORKED BY CENTURY WEST BMW and/or A DIESEL. BMW USA is aware of this and its in their favor as its allowed this matter to drag on past my warranty period in their favor. BMW USA is aware there are odometer stamps that confirm codes appeared within coverage yet neglect to acknowledge it from me and only will from a dealer that is a mess, cannot find all my records which I have expressed I have copies of diagnostic scans yet they wont take my word or documents. These delays have resulted not only in exhausting and upsetting me but also further wear and damages to my car with every day this drags on which I pray everyday my car does not break down. This is my only car, I am not in the position to buy a new car or pay for a 5k+ repair and/or anymore emission repairs due to faulty diesel parts, repairs or emission technology which has resulted in many lawsuits against BMW. Its saddening to have to go thru this considering I have been loyal to the brand for many years, this is my second time purchasing a BMW and hoping these experiences wont make it my last. I need help at this time instead of being brushed off.

There is an open recall on BMW X5D and other BMW diesel models due to a fire hazard, the recall warns of an EGR code warning on the vehicle. My 2013 BMW X5D 3.5 has that warning code, however BMW claims that there isn’t a recall on it. My VIN is [XXX], and for the last 5 or 6 years I was told by the guy who was my rep at the dealership there was a possible recall, but BMW was having issues keeping up with demand for the parts. Now I have this warning, the dealership is denying the warranty. Yet I’m still at risk. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2013 BMW X5. The contact stated that while operating the vehicle, there was smoke coming from the engine compartment. The odor of smoke was present inside the cabin of the vehicle. The cause of the failure was not yet determined. The local dealer was contacted regarding the failure. The manufacturer was not yet contacted. The failure mileage was 65,000.

During the past raining season, car battery compartment flooded creating a fire/electrical hazard during operation and addition total malfunction of instruments, lighting, warning systems in general, airbags, rendering the vehicle useless. The issue is well documented online by various owners, BMW stop assisting owners of vehicles that have the same issue of flooding. Please assist with any possible help to resolve the problem(s) of the vehicle 2013 BMW X5