2011 BMW X5 Complaints
View complaints related to 2011 BMW X5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 330 complaints submitted for the 2011 BMW X5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 BMW X5- WAYNESVILLE, NC
I PURCHASED CAR 2011-SOLE OWNER DEALER STATE REPLACES ENGINE PULLEY BOLT 2012? DRIVING IN DARK AND RAIN IN MOUNTAINS NC 1/24/17. ALL OF A SUDDEN LOST ABILITY TO STEER WITHOUT A LOT OF FORCE. THEN GOT DASH ERRORS "CHARGING MALFUNCTION", "ENGINE OVERHEATING" TRANSMISSION FAILURE "NO ABS" "DRIVE CAUTIOUSLY ""TURN OFF ENGINE". I COULD NOT TURN STEERING WHEEL HARD ENOUGH TO GET OFF ROAD. PULLED BARELY TO SIDE AND TURNED ENGINE OFF. COMPLETELY STRANDED AND SCARED TO DEATH. SAME BROKEN BOLT TO BE REPLACED. THIS IS LETHAL SITUATION AND I AM STUCK WITH A KILLER CAR. CANNOT AFFORD TO DUMP IT. THIS CAR HAS REQUIRED TOWING SEVERAL TIMES FOR ENGINE FAILURE THAT WAS "REPAIRED". BUT I DON'T KNOW WHAT WAS DONE. IN PRIOR SEPARATE INCIDENT I WAS DRIVING ALONG ENGINE LIGHT CAME ON CAR SPUTTERED AND STOPPED-REQUIRED TOWING. AND TAKATA RECALL ALSO STILL WAITING FOR AIRBAGS SHOOT SHARDS. BMW WILL NOT REPLACE. THEY THINK IT IS NOT HOT IN NC. I CALL 104 DEGREES HOT.
Source: NHTSA WEB SITE -
2011 BMW X5- ROCKVILLE, MD
REAR TIRES QUICKLY LOST ALL TREAD LEADING TO DANGEROUS HANDLING. FRONT TIRES OF SAME AGE AND MILEAGE, BUT DIFFERENT SIZE, APPEAR NEW.
Source: NHTSA WEB SITE -
2011 BMW X5- DIAMOND BAR, CA
TAKATA RECALL ITS BEEN ALMOST 2 YEARS SINCE I'VE RECEIVED A RECALL NOTICE TO REPLACE FAULTY AIRBAG COMPONENTS WHICH AFFECTS THE VEHICLE. EACH TIME I BRING THE VEHICLE IN FOR SERVICE, THE DEALER SIMPLY SAY THERE IS NOTHING THEY CAN DO RIGHT NOW BECAUSE THEY DON'T HAVE THE NECESSARY PARTS TO RECALL THE AIRBAGS. I AM COMPLETELY FRUSTRATED ESPECIALLY KNOWING THIS COULD CAUSE BIG HARM IN AN EVENT OF A CRASH. I TRY TO NOT DRIVE MY VEHICLE AS MUCH AS I CAN UNTIL THE RECALL IS COMPLETED, HOWEVER LIVING WITH FAMILY MEMBERS IT IS SIMPLY IMPRACTICAL TO NOT USE THE CAR UNTIL THE RECALL HAS BEEN PERFORMED. IT IS ALREADY 2017, AND I RECEIVED THE NOTICE EARLY 2015. *TR
Source: NHTSA WEB SITE -
2011 BMW X5- OCALA, FL
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V364000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BMW X5- OCALA, FL
TL* THE CONTACT OWNS A 2011 BMW X5. WHILE DRIVING APPROXIMATELY 30 MPH, A LOUD NOISE WAS HEARD WITHOUT WARNING FROM THE FRONT END OF THE VEHICLE. THE CONTACT PULLED OVER TO THE SHOULDER AND NOTICED THAT THE FRONT SHAFT OF THE VEHICLE WAS FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2011 BMW X5- BROOKLYN, NY
TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE DEALER STATED THAT THE PART WAS NOT IN PRODUCTION. IN ADDITION, VEHICLE SPUTTERED THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PART TO THE DEALER. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. UPDATED 05/31/17*LJ UPDATED 09/15/2017*JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BMW X5- TEWKSBURY, MA
THE VEHICLE CUT POWER OUTPUT FROM THE ENGINE AND WHEN RESTARTED WOULD SHUT OFF. THE DEALERSHIP DECLARED THAT THE CAR HAD INCURRED WATER INTRUSION INTO THE ENGINE COMPARTMENT WITHOUT BEING FLOODED OR SUBMERGED IN WATER CAUSING TOTAL ENGINE DAMAGE THAT IS THE EQUIVALENT OF SALVAGE. THE DIAGNOSIS AS A RESULT OF THIS WATER INTRUSION EFFECTS DIAGNOSIS AND RECOMMENDED FIX : DIAGNOSTIC - CHECK ENGINE LIGHT: VTC ECCENTRIC SHAFT, VALVETRONIC SERVOMOTOR, OIL SPRAY NOZZLE, 6 INJECTORS, AND ALL ASSOCIATED GASKETS AND HARDWARE. TECHNICIAN NOTE: DIAGNOSED CHECK ENGINE LIGHT, CAUSED BY VALVETRONIC SERVOMOTOR FAULTS, FOUND NEEDING REPLACEMENT OF VTC ECCENTRIC SHAFT, VALVETRONIC SERVOMOTOR, OIL SPRAY NOZZLE, AND 6 INJECTORS. LABOR TIME INCLUDES TIME FOR PROGRAMMING AND DIAG. (NOTE: ONE TIME FAULTS FOR FUEL PRESSURE PLAUSIBILITY, MAY BE CONSEQUENTIAL OF VALVETRONIC MALFUNCTION OR SECONDARY ISSUE.) [OTHER]: CYLINDER HEAD, WITH REPLACEMENT GASKET, INTAKE AND EXHAUST MANIFOLD GASKETS, 3 CENTER BOLTS, AND ALL ASSOCIATED HARDWARE. WITH NEW PARTITION, VALVETRONIC SERVOMOTOR, SIX INJECTORS, AND ALL HARDWARE FOR ENGINE REMOVAL. TECHNICIAN NOTE: DURING INJECTOR INSPECTION FOUND INJECTORS 5-6 COUPLERS CORRODED INTO HEAD. NEW INJECTORS WILL NOT SEAT PROPERLY AND REPLACEMENT HEAD IS REQUIRED. NOTE: NEW HEAD COMES WITH ECCENTRIC SHAFT AND ROLLERS. THIS INFLICTS FINANCIAL DAMAGE TO THE CONSUMERS SINCE THE COST OF REMEDYING THIS IS MORE THAN THE VALUE OF THE CAR.
Source: NHTSA WEB SITE -
2011 BMW X5- HOUSTON, TX
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BMW X5- NEWARK, DE
VERY DISAPPOINTING. MY PAMPERED BMW X5 2011 MILEAGE ONLY 38200. I WENT TO THE DEALER FOR DRIVESHAFT RECALL FIX. DEALER TOLD ME THAT IN MY BMW TRANSFER CASE HAS GONE BAD AND NEEDS REPLACEMENT SOON. COST IS $6000+. THEY ALSO TOLD ME THAT I SHOULD SELL IT IF I DON'T WANT TO GET THIS FIXED. BUT AFTER THAT RECALL FIX, I HEAR SOME WEIRD SOUND COMING WHENEVER I AM DRIVING. DON'T KNOW WHAT TO DO? SPENT SO MUCH MONEY TO BUY THIS CAR AND NOW THIS? NOT READY TO SPEND THIS BIG AMOUNT BECAUSE OF POOR PART QUALITY BY BMW. CAR IS IN THE GARAGE NOW AND I AM SCARED TO DRIVE :-( *TR
Source: NHTSA WEB SITE -
2011 BMW X5- TUCSON, AZ
I AM HEARING A BUZZING SOUND FROM THE CENTER OF MY STEERING WHEEL WHEN I PARK MY X5 AND THE SOUND SEEMS TO CONTINUE AFTER I SHUT DOWN THE ENGINE. MY X5 HAS AN AIRBAG RECALL OUTSTANDING FOR ALMOST A FULL YEAR, BUT MY DEALER HAS OFFERED NEITHER REPLACEMENT NOR ANY EXPLANATION FOR THE DELAY. THE BUZZING SOUND IS NEW, AND IS INTERMITTENT IN NATURE. MY FAMILY IS AFRAID TO BE IN THE CAR.
Source: NHTSA WEB SITE