2008 BMW X5 Complaints
View complaints related to 2008 BMW X5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 230 complaints submitted for the 2008 BMW X5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 BMW X5- BOSTON, MA
2008 BMW X5. CONSUMER STATES ENGINE LOST ALL POWER WHILE DRIVING *TGW THE CONSUMER STATED HER DAUGHTER WHO WAS DRIVING, ATTEMPTED TO ACCELERATE, BUT TO NO AVAIL. AS SHE STEERED THE VEHICLE TO THE EMERGENCY LANE, THE ENGINE WAS NON-RESPONSIVE. THE GEAR SHIFTED AUTOMATICALLY INTO NEUTRAL AND THEN INTO PARK FROM WHICH IT WOULD NOT MOVE. THE VEHICLE WAS TOWED TO THE DEALER. AN INSPECTION REVEALED FAILURE OF THE FUEL DELIVERY SYSTEM THAT WAS THE SUBJECT OF A NATIONWIDE RECALL. *JB
Source: CONSUMER LETTER -
2008 BMW X5- LOS ANGELES, CA
2008 BMW X5 3.0SI. ATTORNEY WRITES ON BEHALF OF CLIENT IN REGARDS TO INCOMPETENT REPAIRS *TGW THE CONSUMER TOOK THE VEHICLE TO THE DEALER, BECAUSE THE CHECK ENGINE LIGHT ILLUMINATED. PURSUANT TO A VOLUNTARY NATIONAL BMW RECALL, THE DEALER REPLACED THE FUEL DELIVERY UNIT ON THE VEHICLE. EIGHT DAYS LATER, THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD. THE ENTIRE ELECTRICAL SYSTEM SHUT DOWN. THE CONSUMER WAS UNSUCCESSFUL AT TRYING TO RESTART THE VEHICLE AS IT WOULD NOT COME OUT OF PARK. A BMW TECHNICIAN CAME TO THE CONSUMERS LOCATION AND HIS INSPECTION REVEALED AN ISSUE WITH THE FUEL DELIVERY SYSTEM. THE EXACT ISSUE THAT THE DEALER HAD SUPPOSEDLY ADDRESSED A WEEK PRIOR. THE GAS GAUGE SHOWED THE GAS LEVEL AT A LITTLE UNDER HALF A TANK, WHEN IN FACT THE VEHICLE HAD RAN OUT OF GAS. APPARENTLY, THE LEVEL FLOAT WAS STUCK ON THE TANK SIPHON WHICH OBSTRUCTED A PROPER READING OF HOW MUCH GAS WAS IN THE TANK. *JB
Source: CONSUMER LETTER -
2008 BMW X5- FORT MYERS , FL
TL*THE CONTACT OWNS A 2008 BMW X5. THE CONTACT STATED THAT WHEN A PASSENGER WAS IN THE SEAT THE AIR BAG WARNING LIGHT WOULD ILLUMINATE. THE VEHICLE WAS INSPECTED BY A DEALER WHO ADVISED HIM THAT THE SEAT SENSOR NEEDS TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT HE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 BMW X5- MIRAMAR, FL
TL*THE CONTACT OWNS A 2008 BMW X5. WHILE DRIVING APPROXIMATELY 30 MPH MAKING A LEFT TURN THE VEHICLE STALLED. SHE STATED THAT THE FUEL GAUGE DISPLAYED THE INCORRECT AMOUNT OF FUEL WITHOUT WARNING. THE FUEL GAUGE DISPLAYED MORE FUEL THAN WHAT WAS IN THE FUEL TANK. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO REPLACED THE FUEL SENSOR. THE FAILURE AND CURRENT MILEAGES WERE 39,400.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 BMW X5- MORGAN HILL, CA
CAR SURGES CONTINUOUSLY AFTER TAKING OFF FROM A RED LIGHT OR STOP SIGN. I HAVE HAD TO PULL OFF THE ROAD UNTIL IT STOPS. THIS IS A KNOWN DEFECT OF THIS AUTO. THIS HAPPENS EVERY DAY. IT IS SPORADIC. SEVERAL COMPLAINTS HAVE BEEN MADE, AND I HAVE BEEN TOLD BY BMW'S REPAIR DEPARTMENT THAT THEY KNOW OF NO SUCH PROBLEM, THEN THEY ADMITTED THEY DID KNOW OF THE PROBLEM, BUT IT WAS A "SOFTWARE" ISSUE AND NO DOWNLOAD WAS AVAILABLE FOR ME, AND THEN EVENTUALLY THE DEALERSHIP STOPPED RETURNING MY CALLS. *TR
Source: NHTSA WEB SITE -
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2008 BMW X5- BELLAIRE, TX
DRIVING ON HIGHWAY 60MPH AND SUDDENLY LOST ENGINE POWER. MY SUV STARTED SLOWING AND FELT LIKE CAR WAS LOCKING UP IE. STEERING WHEEL WAS HARDER TO MOVE. PUSHING ACCELERATOR PEDAL DID NOT BRING ANY SPEED BACK TO SLOWING SUV. I WAS ABLE TO GET TO RIGHT SIDE SHOULDER FROM MIDDLE LANE AND CALLED BMW ASSIST FOR HELP. THEY WERE NOT ABLE TO HELP AT MY LOCATION IN WISCONSIN AT 8PM BUT DID CALL POLICE TO KEEP TRAFFIC AWAY FROM US (MYSELF AND 5 YOUNG CHILDREN) UNTIL A FRIEND CAME TO PICK US UP. THE CAR HAD TO REMAIN OVERNIGHT ON THE HIGHWAY UNTIL A FLATBED TRUCK WAS AVAILABLE TO TAKE IT AWAY THE FOLLOWING MORNING. ONCE THE ENGINE WAS TURNED OFF IT WOULD NOT RESTART AND NEEDED 2 MEN TO MOVE IT WHICH IS WHY IT COULDN'T BE TAKEN AWAY THAT EVENING. ONCE TAKEN TO THE BMW DEALER, INTERNATIONAL AUTOS IN MILWAUKEE, WI, THEY TOLD ME THE FUEL PUMP HAD FAILED AND THEY REPLACED IT. THE 2008 BMW X5 3.0SI HAD A LITTLE OVER 33,000 MILES ON IT AT THE TIME. THIS HAS NOT HAPPENED AGAIN AFTER REPLACEMENT OF FUEL PUMP. *TR
Source: NHTSA WEB SITE -
2008 BMW X5- NORTH HALDON, NJ
TL*THE CONTACT OWNS A 2008 BMW X5. WHILE DRIVING APPROXIMATELY 25-30 MPH AT NIGHT, ALL OF THE ELECTRICAL COMPONENTS ON THE INSTRUMENT PANEL SHUT OFF. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS CAUSED BY A MODULAR SHORT DUE TO A CLOGGED DRAIN IN THE SUNROOF. THE DEALER ALSO STATED THAT THEY WOULD NOT TAKE RESPONSIBILITY SINCE LEAVES AND ACORNS CLOGGED THE DRAIN. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 17,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 BMW X5- PLEASANTVILLE, NY
2008 BMW X5 3.0SI WITH RECURRING "PARKING BRAKE MALFUNCTIONS" SINCE SUMMER 2009 LEADING TO FAILURE TO ENGAGE PARKING BRAKE WHEN VEHICLE IS PUT IN PARK INCREASING RISK OF "ROLLING" AND IN SEVERAL INCIDENTS RESULTING IN THE VEHICLE NOT BEING ABLE TO MOVE WHEN PLACED INTO DRIVE REQUIRING MANUAL RELEASE OF PARKING BRAKE AND LATER "REPAIR" BY BMW SERVICE CENTER WITH NO RESOLUTION TO THE PROBLEM . THE PROBLEM HAS BEEN INCREASING OVER THE PAST SEVERAL MONTHS WITH LAST FULL INCIDENT ON 4/12/10 AND AGAIN ON 4/20/10. *TR
Source: NHTSA WEB SITE -
2008 BMW X5- WEST HARRISON, NY
THE GEAR SHIFTING/TRANSMISSION IN MY 2008 3.0 X5 IS AN ONGOING AND DANGEROUS PROBLEM FROM DAY 1. THE CAR DOES NOT ACCELERATE RELIABLY AND I HAVE HAD MANY NEAR COLLISIONS. I HAVE BEEN COMPLAINING TO BMW SERVICE (PORT CHESTER, NY) SINCE SEPT. 3 2008. I PURCHASED THE CAR NEW AT THE END OF MAY 2008. BMW SERVICE TOLD ME BMW USA WAS AWARE AND THERE WAS A "SOFTWARE UPDATE" COMING THE BEGINNING OF OCT WHICH SHOULD ADDRESS THIS PROBLEM. I CALLED THE SERVICE CENTER IN OCT AND WAS TOLD NO UPDATE WAS RELEASED YET. I CALLED BMW OF NORTH AMERICA ON OCT 6 AND WAS TOLD THAT THERE WAS A SYSTEM UPDATE RELEASED TO ADDRESS THIS ISSUE AND THEY WOULD CONTACT THE SERVICE CENTER MANAGER. I LEFT SEVERAL MESSAGES BEFORE HE RETURNED MY CALL. THE UPDATE WAS INSTALLED ON OCT 14, 2008. THERE WAS ABSOLUTELY NO IMPROVEMENT TO THE HESITATION/STALLING. ON EACH SUBSEQUENT SERVICE VISIT I COMPLAINED OF THIS SAME ISSUE. EACH TIME THEY ACKNOWLEDGED THE PROBLEM. I HAD A TEST DRIVE WITH THE REPAIR FOREMAN WHO ADMITTED THAT BMW WAS WELL AWARE OF THIS ISSUE. IT WAS A NEW SYSTEM THAT WAS DESIGNED TO GET BETTER GAS MILEAGE AND WAS "REACTIVE" TO THE OWNERS DRIVING STYLE. IT WAS NOT WORKING AND THEY DID AWAY WITH IT FOR NEW VEHICLES. THE REPAIR FOREMAN HAS SEEN MANY 2008 3.0 X5'S WITH THIS PROBLEM. I WAS TOLD A SECOND UPDATE WAS COMING TO FIX THE PROBLEM. ON SEPT 28, 2009 THE UPDATE WAS DONE UPDATE, WHICH AGAIN DID NOTHING. I ADVISED BMW I WAS FILING A COMPLAINT WITH THIS AGENCY.WITHIN A FEW DAYS SOMEONE CALLED TO SAY THEY WOULD TAKE CARE OF THIS PROBLEM AND SERVICE MANAGER WOULD CALL. I NEVER HEARD FROM ANYONE AGAIN AT BMW SERVICE. I HAD A NEAR MISS ACCIDENT AGAIN. BMW IS HIDING THIS DANGEROUS PROBLEM FROM THE PUBLIC!! INTERESTINGLY, WHEN I COMPLAIN, BMW DOES NOT ENTER THE COMPLAINT INTO THEIR SYSTEM, BUT ALWAYS SAY THEY WILL LOOK INTO IT. ARE THEY HIDING THESE COMPLAINTS? PLEASE HELP ME BEFORE IT IS TOO LATE. THERE ARE MANY OTHERS WITH THIS PROBLEM. *TR
Source: NHTSA WEB SITE -
2008 BMW X5- NORTH READING, MA
THE 2008 BMW X5 3.0I HAS MAJOR TRANSMISSION ISSUES WHICH SEVERELY AFFECTS THE THROTTLE RESPONSE TIME AND GEARS SLIPS OCCASIONALLY. WHILE DRIVING ON HIGH WAY VEHICLE WILL NOT RESPOND TO GAS PADDLE AND GEARS SLIP AND MAKE METAL NOISES. ALSO WHEN VEHICLE STARTS FROM A STOP, GEARS SLIP AND IT MOVES THE VEHICLE BACKWARD AS IF IT IS IN REVERSE 'R' GEAR AND YOU HAVE TO HIT BRAKES THEN IT WILL MOVE FORWARD WITH A SEVERE JERK. SIMILAR GEAR SLIPPING HAPPENS WHILE STOPPING THE VEHICLE. THE HESITATION AND GEAR SLIP ARE BIG SAFETY ISSUE AS VEHICLE WILL NOT MOVE FAST ENOUGH AS NEEDED (WHILE MERGING ON HIGHWAY RAMP OR CHANGING LANES) AND COULD GET IN TO A SIDE OR REAR COLLISION. SIMILARLY WHEN STARTING FROM STOP THE SUDDEN BACKWARD MOVEMENT COULD RESULT IN CRASH WITH VEHICLE MOVING BEHIND. THE DEALER SAID IT IS HAPPENS WITH X5 AS IT A HEAVY VEHICLE, WHICH NO BODY WOULD BUY AS A JUSTIFIABLE REASON FOR A PREMIUM LUXURY VEHICLE. THESE ISSUES HAPPEN EVERYDAY AND AFFECT THE SAFE OPERATION OF THE VEHICLE ON ROADS. THESE ISSUES SHOULD BE INVESTIGATED AND BMW SHOULD RECALL THE AFFECTED VEHICLES. *TR
Source: NHTSA WEB SITE