2011 BMW X5 Complaints

TL* THE CONTACT OWNS A 2011 BMW X5. WHILE DRIVING AT AN UNKNOWN SPEED, ANOTHER DRIVER ALERTED THE CONTACT THAT THE REAR PASSENGER SIDE BRAKE LIGHT FAILED TO OPERATE. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V152000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2011 BMW X5 DIESEL SAV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V364000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

DRIVING MY WIFE AND KIDS ON A BUSY CITY STREET TRAVELING 30 MPH. SUDDENLY WITHOUT WARNING ENGINE OVERHEAT NEEDS TO COOL DOWN WARNING APPEARED. I TURNED ON THE HAZARD LIGHTS. VEHICLE BEGAN TO SLOW DOWN AND WE WERE ALMOST HIT TWICE. WAS ABLE TO PULL OVER AND PROCEEDED DOWN A SIDE STREET. ENGINE OVERHEAT SHUT DOWN ENGINE WARNING WHICH APPEARED IN RED CAME UP SO I STOPPED THE VEHICLE AND TURNED OFF THE ENGINE FOR AN HOUR. MY FAMILY SAT FOR AN HOUR HOPING THE ENGINE WOULD COOL OFF BUT TO NO AVAIL. WE WERE LEFT STRANDED @ 1:30AM IN BALTIMORE CITY WHICH IS KNOWN FOR SENSELESS RANDOM ACTS OF VIOLENCE.

I RECEIVED NOTICE OF THE DRIVER'S SIDE AIRBAG RECALL IN MARCH OF 2016, AND JUST LEARNED THAT THE PASSENGER'S SIDE AIRBAG WAS RECALLED IN MAY OF 2016. ALL EFFORTS TO LEARN STATUS OF PARTS AVAILABILITY HAVE GONE UNRESPONDEDED TO. I BOUGHT THIS CAR AS A RESULT OF THE REPRESENTATIONS WHICH WERE MADE TO ME BY BMW AND THEIR AGENTS REGARDING THE CAR'S SAFETY AND RELIABILITY. KNOWING THAT THERE IS NOT A DATE IN SIGHT TO PERFORM THE REPAIRS NECESSARY TO CORRECT THIS UNREASONABLY DANGEROUS CONDITION, I HAVE ATTEMPTED TO TRADE MY VEHICLE IN AND PURCHASE A REPLACEMENT VEHICLE. TWO DEALERS HAVE INFORMED ME THAT THEY CANNOT ACCEPT THE TRADE-IN BECAUSE OF THE RECALLS. THIS IS TOTALLY UNACCEPTABLE. I AM STUCK WITH A VEHICLE WHICH HAS BEEN DEEMED TO BE UNREASONABLY DANGEROUS FOR THE FORESEEABLE FUTURE. THE ECONOMIC CONSEQUENCES OF THIS DEFECT SHOULD FALL ON THE MANUFACTURER AND NOT THE CONSUMER.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V364000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WE WERE DRIVING OUR 2011 BMW X5 ON INTERSTATE 405 IN BELLEVUE WASHINGTON, GOING NORTH BOUND WITH NORMAL THURSDAY AFTERNOON TRAFFIC WHEN WE FELT A VIBRATION COMING FROM UNDER THE CAR. WE WERE FORTUNATE TO PULL TO THE SHOULDER QUICKLY, AND WE HEARD A LOUD THUD. THIS WAS FOUND TO BE THE FRONT DRIVE SHAFT BREAKING OFF AT THE FORWARD UNIVERSAL JOINT. THIS IS A HUGE SAFETY CONCERN FOR ME AND OUR FAMILY. WE WERE LUCKY TO DRIVE ALONG THE SHOULDER HAVING THE REAR DRIVE SHAFT PROPEL THE CAR FORWARD SLOWLY TO THE EXIT, AND INTO A SERVICE STATION. THE DESTINATION WE HAD WAS OVER 100 MILES AWAY, SO WE WERE FORTUNATE THIS DID NOT HAPPEN AT HIGH SPEEDS ON THE TWO LANE STEVEN'S PASS HIGHWAY 2. PLEASE SEE THAT BMW MAKES THIS A RECALL ON THE BMW X5 MODELS MANUFACTURED DURING THE PERIOD OF 2011-2012. THE MANUFACTURER CURRENTLY HAS THIS ITEM AS A "WARRANTY" ONLY- SI B26 01 14. ALL DAMAGE COST WAS COVERED, WHICH INCLUDED REPLACEMENT OF THE TRANSFER CASE AND THE TRANSMISSION DUE TO CONTACT OR RESULTING EFFECTS. BMW HAS STATED THE PART HAS A WARRANTY FOR 10 YEARS OR 120,000MI. THE DRIVE SHAFT WAS INSPECTED ONLY 18,000 MILES PRIOR AND WAS NOT REPLACED BY BMW SERVICE. I DO NOT FEEL BMW HAS TAKEN ENOUGH CONSIDERATION TO THE SAFETY OF DRIVERS PLACED IN DANGEROUS SITUATIONS WHEN THE FRONT DRIVE SHAFT IS AT RISK OF FAILURE, DESPITE A REASONABLE INSPECTION INTERVAL OF THE PART. THERE IS NO REQUIREMENT INTERVAL FOR INSPECTING THE FRONT DRIVE SHAFT. PLEASE REQUIRE THAT BMW CHANGE THE X5 FRONT DRIVE SHAFT WARRANTY TO A RECALL FOR THE SAFETY OF ALL DRIVERS AND PASSENGERS. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2011 BMW X5. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE OVERHEATED WARNING MESSAGE ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE WATER PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000.

DRIVE SHAFT FAILURE... ON HIGHWAY DRIVING 70 MPH AND THE CAR BECAME UNCONTROLLABLE. PULLED OFF THE SIDE OF THE ROAD AND STOPPED THE VEHICLE. CAR THEN WOULD NOT GO INTO DRIVE ONLY NEUTRAL. CAR TOWED TO PERFORMANCE BMW . I HAD PREVIOUSLY COMPLAINED ABOUT HOW LOUD THE CABIN WAS WITH ENGINE NOISE AND A SLIGHT VIBRATION WHEN STOPPING. NOW THE DRIVE SHAFT IS RUINED AS WELL AS LEAH IN OIL HOUSING, PAN ETC

THE VEHICLE EXPERIENCED A HIGH PRESSURE FUEL PUMP FAILURE. UPON MERGING ON TO A HIGHWAY THE FOLLOWING SYMPTOMS OCCURRED: BACKFIRING, LOSS OF POWER, MISFIRES, AND REDUCED ENGINE PERFORMANCE. THE VEHICLE WAS UNABLE TO MAINTAIN NOMINAL FUEL PRESSURE IN THE FUEL RAIL. THE HIGH PRESSURE FUEL PUMP WAS REPLACED AS PER BMW SERVICE DOCUMENTATION WHICH REQUIRED THE REPLACEMENT OF THE THROTTLE BODY GASKET, AND 2 ALUMINUM BOLTS SECURING WIRING HARNESS TO THE ENGINE BLOCK. THERE WERE NUMEROUS FAULT CODES PRESENT. ALL WERE CONSEQUENTIAL EXCEPT FOR "002C01 HIGH PRESSURE FUEL, PLAUSIBILITY PRESSURE TOO LOW".

MY 2011 X5 HAS AN EGR COOLER LEAK, WHICH IS LEAKING DIESEL EXHAUST UNDER THE HOOD ANDINTO THE CABIN OF THE CAR. THE ENGINE AND EGR COOLER IS COVERED IN BLACK SOOT AND THERE IS A STRONG DIESEL EXHAUST SMELL UNDER THE HOOD AND IN THE CABIN OF THE CAR. THE EGR COOLER IS LEAKING DIESEL EXHAUST CONSTANTLY WHILE THE CAR IS RUNNING. BMW SERVICE CENTER AND A THIRD PARTY SERVICE CENTER HAVE CONFIRMED THIS ISSUE AND SAID THAT THEY HAVE ENCOUNTERED MANY CASES WITH THE SAME ISSUE. THEY DO NOT KNOW WHY A RECALL HAS NOT BEEN ISSUED BECAUSE DIESEL EXHAUST CAN CAUSE CANCER AND POSES A SIGNIFICANT HEALTH RISK. BMW HAS RECALLED THE EGR VALVE BUT NOT THE EGR COOLER.