2011 BMW X5 Complaints
View complaints related to 2011 BMW X5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 330 complaints submitted for the 2011 BMW X5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 BMW X5- BELVIDERE, TN
TL* THE CONTACT OWNS A 2011 BMW X5. WHILE DRIVING 55 MPH, A WARNING MESSAGE ON THE INSTRUMENT PANEL INDICATED THAT THE VEHICLE WAS OVERHEATING. THE CONTACT PULLED OVER TO THE ROADSIDE AND OBSERVED THE ENGINE, BUT THERE WAS NO INDICATION THAT IT OVERHEATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WATER PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V161000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,100.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BMW X5- ANDOVER, NJ
PREVIOUS VANOS RECALL CAMPAIN / FIX HAS NOT WORKED AND HAS CAUSED CATASTROPHIC ENGINE FAILURE. AFTER ONE YEAR FROM RECALL WORK THE TURBO FAILED RESULTING IN LOSS OF ENGINE POWER. UPON REPLACING TURBO DEALER NOTICED METAL SHAVINGS IN OIL. LESS THAN ONE YEAR LATER AND MULTIPLE ENGINE ISSUES THERE IS LOUD ENGINE KNOCKING. DEALER CLAIMS AGAIN THERE IS METAL SHAVINGS IN THEN OIL AND THE ENGINE AND TURBO NEED TO BE REPLACED. BMW NA IS REFUSING TO COVER WORK EVEN THOUGH THE VANOS BOLT ISSUE IS A WELL KNOWN AND DOCUMENTED PROBLEM. THESE VANOS BOLTS SHEAR AND DROP INTO THE TIMING CHAIN CAUSING METAL SHAVING CONTAMINATION TO ENGINE OIL. ENGINE WILL EVENTUALITY LOOSE POWER AND SHUT DOWN AS METAL WORKS ITS WAY THROUGHOUT THE ENGINE RESULTING IN COMPLETE FAILURE AND NECSITATING REPLACEMENT. BMW NA KNOWS THIS IS A PROBLEM AND THEY ARE REFUSING TO DO ANYTHING ABOUT THIS SERIOUS SAFETY ISSUE.
Source: NHTSA WEB SITE -
2011 BMW X5 SAV- ALPHARETTA, GA
WHILE TRAVELING 70MPH EB ON INTERSTATE 10, BILOXI, MS AREA, A SUDDEN RUMBLING SOUND WAS HEARD COMING FROM BENEATH THE VEHICLE FOLLOWED BY A LOUD POP AND SEVERE BANGING AND VIBRATION. THE VEHICLE IMMEDIATELY LOSS POWER AND I WAS FORCED TO MANEUVER THROUGH MODERATE HIGH SPEED TRAFFIC IN DANGEROUS CONDITIONS TO THE SIDE OF THE INTERSTATE. ONCE COMING TO A STOP, FURTHER MOVEMENT WAS NOT POSSIBLE. THE VEHICLE WAS TOWED APPROXIMATELY 50 MILES TO NEAREST BMW DEALERSHIP IN MOBILE, ALABAMA WHERE THE ISSUE WAS DIAGNOSED AS A SNAPPED DRIVESHAFT. BMW WAS AWARE OF THE POTENTIALLY DEADLY DRIVESHAFT ISSUE AS I HAD RECEIVED A LETTER EXTENDING THE DRIVESHAFT WARRANTY 5 MONTHS PRIOR. THEY CHOSE NOT TO ISSUE A RECALL BUT INSTEAD ONLY ISSUED A LIMITED EXTENDED WARRANTY ON THE DRIVESHAFT. EXPERIENCING THIS FAILURE AT HIGHWAY SPEEDS HAS SHOWN ME THAT THIS FAILURE HAD FATAL POTENTIAL. MY VEHICLE HAD BEEN CHECKED AND PRONOUNCED FIT BY A LOCAL BMW DEALERSHIP 6 DAYS PRIOR TO THIS INCIDENT......UPDATED 06/23/16 * BF *CN
Source: NHTSA WEB SITE -
2011 BMW X5- AUSTELL, GA
TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THAT WHILE PARKED, THE ENGINE WAS RUNNING HOWEVER, A LARGE AMOUNT OF COOLANT LEAKED ONTO THE GROUND AND THE ENGINE COMPARTMENT. THE OIL RESERVOIR MELTED ONTO THE ENGINE. THERE WAS NO FLAME VISIBLE. IN ADDITION, THE VEHICLE FAILED TO SHIFT OUT OF THE PARK POSITION. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WATER PUMP WOULD NEED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V521000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,400.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BMW X5- CLAYTON, NJ
FRONT DRIVE SHAFT SNAPPED ON THE HIGHWAY ALMOST CAUSING ME TO CRASH AND WHEN IT SNAPPED DESTROYED THE THE TRANSFER CASE AND THE TRANSMISSION CAUSING 8K WORTH OF DAMAGE.
Source: NHTSA WEB SITE -
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2011 BMW X5- CLIFTON, NJ
PREVIOUS VANOS RECALL CAMPAING FIX IS NOT WORKING. AFTER ONE YEARS REPLACEMENT BOLTS ARE LOOSE AND LOUD ENGINE KNOCKING IS BACK. IF CONTINUE DRIVING BOLTS WILL BE SHEARED AND BREAK TIMING CHAIN CAUSING ENGINE TO SUDDENLY LOOSE POWER AND SHUT DOWN WITH NO PREVIOUS WARNING. WHEN ENGINE RPM REACHES THE 2000 MARK ENGINE STARTS TO LOOSE POWER AND HESITATES DUE TO THE BAD VANOS BOLTS. BMW IS REFUSING TO REPAIR THE VANOS UNIT AND REPLACE THE BOLTS UNDER WARRANTY.
Source: NHTSA WEB SITE -
2011 BMW X5- PLANO, TX
MARGINING ONTO FREEWAY ACCELERATED CAR SUDDENLY LOST POWER WENT INTO NEUTRAL AND BRAKES WENT HARD ENGINE MALFUNCTION LIGHTS ON THE DASH BUILD DATE DEC 2010 FALLS INTO VANOS REPAIR FIXED ONCE ALREADY AND HAS MADE THE VEHICLE INOPERABLE BMW CORPORATE IS CLAIMING NOT AT FAULT WHEN HUNDREDS OF CASES HAVE BEEN REPORTED ONLINE EVERY VEHICLE MADE FROM FEB 2010-DEC 2010 IS A TICKING BOMB
Source: NHTSA WEB SITE -
2011 BMW X5- LITTLE ROCK, AR
TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE WAS OVERHEATING CAUSING SMOKE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE COOLING PRESSURE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V521000 (ENGINE, ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,716.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BMW X5- SOUTHLAKE, TX
ENGINE MALFUNCTION REDUCED POWER OUTPUT. DRIVING ON A HIGHWAY MY BMW X5 SUDDENLY STARTED MISFIRING AND HEARD NOISE FROM THE ENGINE. AFTER COUPLE OF MISFIRES IT HAVE ENINGE MALFUNCTION REDUCED POWER OUTPUT WARNING. HAD A VANOS BOLT REPLACED AS PART OF RECALL BUT THIS IS HAPPENING MORE OFTEN. I THINK THERE IS SERIOUS ISSUE WITH BMW ENINGE. CAN ANYONE HELP.
Source: NHTSA WEB SITE -
2011 BMW X5 SAV- HACKETTSTOWN, NJ
THE HIGH PRESSURE FUEL PUMP ALONG WITH HIGH PRESSURE FUEL PUMP SENSOR AND INJECTOR HAS FAILED, CAUSING THE ENGINE TO REDUCE POWER AND MAKING IT AN UNSAFE CONDITION TO DRIVE AT HIGHWAY SPEED.
Source: NHTSA WEB SITE