2011 BMW X5 Complaints
View complaints related to 2011 BMW X5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 330 complaints submitted for the 2011 BMW X5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2011 BMW X5- NEW HYDE PARK, NY
VEHICLE SHUT DOWN ON BUSY ROAD HAD IT TOWED TO WORK SHOP.MECHANIC SAID HPFP FUEL PUMP FAILURE COMMON PROBLEM .RALLYE BMW SAID NO WARRANTY REFUSE TO CHANGE IT.
Source: NHTSA WEB SITE -
2011 BMW X5 DIESEL SAV- LAS VEGAS, NV
I HAVE A 2011 BMW X5 335D WITH A LITTLE OVER 73K MILES. JUST RECENTLY MY CHECK ENGINE LIGHT CAME ON AND AFTER A TRIP TO THE SHOP THE TECHS SAID IT WAS DUE TO A FAULTY DEF (DIESEL EXHAUST FLUID) SENSOR. UNFORTUNATELY THIS PART IS ~$930 AND IS ON A NATIONAL BACK ORDER. I ASKED IF THE PART IS A MANUFACTURE RECALL, BUT IT'S NOT. I'M MIND BOGGLED BECAUSE I HAD THE EGR REPLACED TWICE UNDER MANUFACTURE RECALL FREE OF CHARGE, BUT THIS DEF SENSOR ISN'T. HOW CAN THIS BE?.?.? THIS PART HAS TO DO WITH EMISSIONS STANDARDS AND DUE TO THE PART BEING UNAVAILABLE I'M FORCED TO DRIVE WITH A CHECK ENGINE LIGHT UNTIL THE SHOP IS ABLE TO GET THE PART. WHO KNOWS WHAT FURTHER DAMAGE THIS WILL DO TO THE X5 AND WORST OFF, IF I DON'T GET THIS REPAIRED SOON, I'LL FAIL A SMOG CHECK AND CAN'T DRIVE MY CAR AT ALL. I'M HOPING THE NHTSA OR EPA FOLKS CAN VIEW THIS AS A MANUFACTURE RECALL ISSUE DUE TO A FAULTY PART AND TO MEET EPA STANDARDS....UPDATED 11/13/15 *BF UPDATED 1/4/2016*JS
Source: NHTSA WEB SITE -
2011 BMW X5- MISSOURI CITY , TX
DRIVING FROM HIGHWAY SPEED TO EXIT THEN AROUND 20MPH, ENGINE JUST STOPPED, WENT INTO NEUTRAL, STEERING LOCKED, CHECK ENGINE LIGHTS. DEPRESSED BRAKE AND WAS ABLE TO RESTART CAR. IT HAPPENED 2 MORE TIMES WITHIN THE NEXT 2 HOURS. WILL BE GETTING TO DEALER OR BMW SHOP.
Source: NHTSA WEB SITE -
2011 BMW X5- BRONX, NY
I WAS DRIVING AT THE HALLWAY AT 65 MPH AND THE POWER TO THE CAR SHUT OFF. I ALMOST CRASHED INTO OTHER CARS, WHEN THE ENGINE REDUCE POWER LIGHT CAME ON. I PULLED OVER AND WAITED 10 MINUTES TO START THE CAR. I WENT BACK HOME AND IT HAPPENED AGAIN .....UPDATED 09/28/15 *BF THE WENT TO THE SHOP FOUR TIMES, AND NO ONE WAS ABLE TO DIAGNOSE THE PROBLEM. UPDATED 10/08/15*JB
Source: NHTSA WEB SITE -
2011 BMW X5- NORWALK, CT
SEVERE ACCELERATION DELAY FROM A STOP PULLING OUT INTO TRAFFIC NEARLY CAUSED ME TO BE BROADSIDED. DURING THE FIRST 1/2 TO 1 SECOND AFTER DEPRESSING THE ACCELERATOR THERE IS LITTLE TO NO REACTION FROM THE VEHICLE. AFTER THIS PAUSE, WHICH IS WELL BEYOND WHAT COULD CAUSE AN ACCIDENT, THE VEHICLE SURGES UNCONTROLLABLY. I FOUND MYSELF SIDEWAYS ON A WET PAVED ROAD. MY NATURAL INCLINATION AFTER THE PAUSE WAS TO PRESS FOR MORE GAS, ANY OTHER REACTION WOULD HAVE LEFT ME SITTING IN THE MIDDLE OF ONCOMING TRAFFIC. THIS COMPLAINT IS WELL DOCUMENTED WHEN RESEARCHING BMW ACCELERATION LAG OR THROTTLE TIP IN ON THE INTERNET. IT IS INCREDIBLE THAT BMW WOULD BE ABLE TO ALLOW SUCH UNSAFE PROGRAMING OF THEIR VEHICLES. THIS IS SURE TO HAVE CAUSED ACCIDENTS. I WAS LUCKY, OTHERS MAY NOT BE.
Source: NHTSA WEB SITE -
-
2011 BMW X5- LEWISVLLE, TX
TRAVELING SOUTH ON INSIDE LANE OF 121 NEAR GRAPEVINE, MY X5 SUDDENLY MADE A REALLY LOUD NOISES FROM THE FRONT LEFT SIDE, STARTED LOSING POWER, LIQUID WAS SPEWING BEHIND ME AND SMOKE COMING OUT FROM UNDERNEATH. I PULLED OVER AND SAW OIL GUSHING FROM THE BOTTOM OF MY 2011 X5. I HAD MY 8 MONTH OLD INFANT AND MY WIFE IN THE CAR, HAD TO RUSH THEM OUT OF THE INFANT SEAT TO ENSURE CAR DOES NOT CATCH ON FIRE. SPEND 2 HOURS WAITING FOR TOW AND IN THE END IT ENDED UP BEING AN FRONT DRIVESHAFT BREAKING PUNCTURING AN OIL PAN AND CUTTING FEW HOSES AND LINES. THERE IS AN ACTIVE RECALL ON THAT BMW FOR THAT EXACT ISSUE...UPDATED 07/30/15 *BF UPDATED 10/23/2017*CN
Source: NHTSA WEB SITE -
2011 BMW X5 SAV- OKLAHOMA, OK
MY VEHICLES PURCHASED LAST YEAR FROM BMW LOCAL DEALER {JACKIE COOPER IMPORTS] IS EQUIPPED WITH 8- OR 12-CYLINDER, TURBOCHARGED ENGINES .THE CIRCUIT BOARD FOR THE ELECTRIC AUXILIARY WATER PUMP OVERHEATED. THIS LEAD TO A SMOLDERING OF THE PUMP AND AN ENGINE COMPARTMENT . BMW WAS SUPPOSED TO NOTIFY OWNERS, REPLACE THE AUXILIARY WATER PUMP, THERMOSTAT, AND COOLANT RESERVOIR FREE OF CHARGE. THE TWO SAFETY RECALLS RELATED TO THIS PROBLEM APPARENTLY DID NOT INCLUDE MY VEHICLE. REF NHTSA COMPAIGN RECALL #11V521000 AND NHTSA COMPAIGN RECALL # 12V161000. I HAVE LOGGED A COMPLAINT ABOUT THIS WITH THE DEALERSHIP, AND THEIR RECALL RESOLUTION DEPARTMENT IN VAIN. I AM BEING CHARGED FOR PARTS AND LABOR WHICH I BELIEF SHOULD BE FREE A SNOTED BY THE TWO RECALLS .
Source: NHTSA WEB SITE -
2011 BMW X5- REGO PARK, NY
MY WIFE AND A TODDLER WERE DRIVING HOME GETTING OFF THE BRIDGE AND ABOUT TO GET ON THE ON RAMP TO HIGHWAY IN NYC (BQE). ALL THE SUDDEN THE CAR OVERHEATED AND WENT INTO LIMP MODE. LUCKILY THERE WERE NO CAR BEHIND HER OTHERWISE WOULD BE REAR ENDED. SHE WAS ABLE TO PULL TO THE RIGHT FROM THE LEFT LANE AND GOT ONTO LOCAL STREET TO WAIT FOR IT TO COOL DOWN. THIS CAR HAD MANY CLOSE CALLS FOR SERIOUS OR FATAL ACCIDENT. THIS CAR ONLY HAS A LITTLE OK 40K MILES. THIS IS TOO EARLY FOR A WATER PUMP TO FAIL. THIS CAR IS OUT OF WARRANTY AND THE COST OF FIX WILL BE OVER $1000. THE WORST IS MY WIFE USES THIS CAR FOR WORK AND DRIVE THE KID TO SCHOOL. CAN BMWNA BE CONTACTED AND PUT THIS FAILURE INTO RECALL. THANKS *TR
Source: NHTSA WEB SITE -
2011 BMW X5- ROCHESTER HILLS, MI
I WAS ON MY WAY OUT OF TOWN ON INTERSTATE 94W, WHEN WITHOUT WARNING MY VEHICLE STARTED TO SLOW DOWN AND I COULD NOT ACCELERATE. A SENSOR DISPLAYED STATING THE VEHICLE WAS OVERHEATING AND TO DRIVE MODERATELY. I WAS IN THE FAST LANE AND HAD TO GET OVER AT A MOMENT'S NOTICE EVEN WITH THE VEHICLE SLOWING DOWN. THE SECOND OCCURRENCE WAS ON A BUSY STREET WITH A SPEED LIMIT OF 45 MPH, AND THE CAR OVERHEATED, AND STATED "ENGINE HOT" AND IT PROCEEDED TO SHUT DOWN. I COULD NOT ACCELERATE AND WAS ALMOST HIT FROM BEHIND BUT THE CAR SWITCHED TO ANOTHER LANE AT THE LAST MINUTE. THIS CAR PUT MY LIFE INTO DANGER 2 TIMES TO MANY. SOMETHING NEEDS TO HAPPEN BEFORE SOMEONE DIES. *TR
Source: NHTSA WEB SITE -
2011 BMW X5- OKLAHOMA CITY, OK
TL*THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE WATER PUMP FRACTURED. THE CONTACT HEARD THE FAN RUNNING EXTREMELY HIGH. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE WATER PUMP, THE COOLING SYSTEM AND THE THERMOSTAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V161000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE