2012 BMW X5 Complaints

View complaints related to 2012 BMW X5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 290 complaints submitted for the 2012 BMW X5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 BMW X5
    - COTTONWOOD HEIGHTS, UT

    WHILE DRIVING THE FRONT WHEELS WILL AUTOMATICALLY FOLLOW A RUT IN THE ROAD CAUSING THE VEHICLE TO SWERVE UNEXPECTEDLY TO THE LEFT OR RIGHT. MY WIFE HAD RHEUMATOID ARTHRITIS IN HER HANDS AND CANNOT DRIVE THE VEHICLE FOR FEAR OF AN ACCIDENT. WHEN WE TEST DROVE THE VEHICLE THE DEALER GAVE US A DIFFERENT MODEL WITHOUT THE AGGRESSIVE SUSPENSION - THE VEHICLE DRIVE BEAUTIFULLY. WHEN WE ARRIVED BACK AT THE DEALERSHIP THE DEALER HAD THIS MODEL ON THE FLOOR AND OFFERED US A "DEAL" TO PURCHASE IT. HOWEVER, THEY DID NOT MAKE US AWARE OF THE PROFOUND DIFFERENCE IN THE HANDLING. NOW AT 7000 MILES THE FRONT TIRES NEED TO BE REPLACED. DEALER SAYS WE MAY HAVE HIT A CURB. I SEARCHED ONLINE AND FOUND ANOTHER OWNER WHO COMPLAINED ABOUT THE SAME PROBLEM. ACCORDING TO HIS LETTER HE WAS ON THE WAY HOME AFTER PURCHASING THE VEHICLE AND IT "TOOK OFF ALL OVER THE ROAD." HE DROVE BACK TO THE DEALERSHIP TO ADVISE THEM THAT THE VEHICLE WAS DANGEROUS. HE FINALLY, WITH APPROXIMATELY 5000 MILES TRADED THE VEHICLE IN. WE ASKED THE DEALER IF THEY WOULD TRADE IT FOR THE MODEL WE TEST DROVE. THEY SAID BECAUSE IT WAS REGISTERED THEY WOULD ONLY GIVE US $45K. WE HAD JUST PAID $62K FOR IT. MY DAUGHTER RECENTLY BORROWED THE CAR, AND DECIDED IT WAS TOO UNSAFE TO DRIVE. THERE IS SOMETHING TERRIBLY WRONG WITH THE STEERING/SUSPENSION ON THE X5 SPORT ACTIVITY. PLEASE LOOK INTO TO IT. WE FEAR THAT WHEN DRIVING ON THE FREEWAY, WE WILL EVENTUALLY COLLIDE WITH A PASSING VEHICLE DUE THE PROBLEM. MY WIFE SIMPLY REFUSES TO DRIVE THE CAR CITING IT IS SIMPLY TOO DANGEROUS - SHE IS RIGHT! ON THE WEBSITE "TIRE RACK" THERE IS A DISPROPORTIONATE NUMBER OF X5 OWNERS WHO ARE FUMING ABOUT TIRE WEAR ON THE SUBJECT VEHICLE. MOST SEEM TO ACHIEVE NO MORE THAN 10K MILES. *TR

    Source: NHTSA WEB SITE
  • 2012 BMW X5
    - LEWIS CENTER, OH

    THE VEHICLE REVERSE UNEXPECTEDLY RESULTING IN CRASHING THE OWNER WHEN UNLOADING GROCERY. THE OWNER OF THE VEHICLE IN HOSPITALIZE AND UNDERWENT SURGERY. THE OWNER BROKE BOTH OF HIS FEMUR BONES AND RIGHT KNEE CAP. *TR

    Source: NHTSA WEB SITE
  • 2012 BMW X5
    - HARVEY, LA

    I WAS REAR ENDED ON THE INTERSTATE AND PUSHED INTO A TRUCK IN FRONT OF ME ,BUT MY AIRBAGS DID NOT DEPLOY . I STRUCK MY HEAD ON THE STEERING WHEEL. THERE IS SIGNIFICANT DAMAGE TO THE FRONT END OF THE CAR AND THE REAR END IS ALSO DAMAGED. THE AIR BAGS IN THE CAR THAT HIT ME DEPLOYED; AND THE TRUCK I HIT HAD AIR BAGS DEPLOYED. JUST WONDERING IF THERE ARE OTHER REPORTS OF PROBLEMS WITH BMW AIR BAGS NOT DEPLOYING ? *TR

    Source: NHTSA WEB SITE
  • 2012 BMW X5
    - BLAINE, WA

    WHILE DRIVING AT 70 MPH ON THE FREEWAY, MY SUNROOF SPONTANEOUSLY SHATTERED INTO A MILLION PIECES. NO OTHER VEHICLES WERE AROUND AND NO FALLING DEBRIS WAS NEARBY. THE SUNROOF EXPLODED OUTWARD WITH A LOUD BANG, LIKE A GUNSHOT. GLASS RAINED DOWN INSIDE THE CAR AND MY PASSENGER AND I WERE CUT WHILE TRYING TO REMOVE PIECES OF GLASS FROM THE INTERIOR. *TR

    Source: NHTSA WEB SITE
  • 2012 BMW X5
    - PORTLAND, OR

    SAME THING AS LAST TIME. STARTED UP THE CAR, GOT IT OUT OF THE DRIVEWAY AND THE ENGINE FAILED. TRIED TO START IT AGAIN, THE ENGINE KEPT TURNING OVER AND FINALLY STARTED UP ENOUGH TO GO INTO THE TOW TRUCK. AT THE BMW DEALERSHIP AGAIN. *TR

    Source: NHTSA WEB SITE
  • 2012 BMW X5
    - PORTLAND, OR

    I TRIED TO START UP THE CAR, IT STARTED, I DROVE A FEW FEET, AND THEN FAILED. I RECEIVED A WARNING MESSAGE SAYING THAT THE ENGINE MALFUNCTIONED. I WAS IN THE MIDDLE OF THE PARKING LOT SO I MANAGED TO GET IT TO START AGAIN, IT BARELY MOVED, AND THEN FAILED AGAIN. ONE MORE TIME I WAS ABLE TO START IT AND GET IT INTO A PARKING SPACE. I TRIED TO START IT UP MULTIPLE TIMES AGAIN BUT NOTHING HAPPENED. I CALLED BMW TO HAVE IT TOWED. *TR

    Source: NHTSA WEB SITE
  • 2012 BMW X5
    - PLEASANT HILL, CA

    WHILE DRIVING AT ABOUT 45 MPH THE ENGINE SPUTTERED WITH A MESSAGE DISPLAYING "ENGINE MALFUNCTION" AND THE VEHICLE LOST POWER AND STALLED ALL HAPPENING WITHIN ABOUT 5 SECONDS. THE VEHICLE WAS THEN TOWED TO THE BMW DEALERSHIP. WE WERE ADVISED BY THEIR MASTER TECHNICIAN THAT THE FUEL PRESSURE RAIL SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED (DIAG CODE: D1350_00000000_04_02 AND FAULT 48A9 & 3F31). WE ASKED HIM IF THIS COULD SOMEHOW BE PREVENTED AND HE REPLIED "NO" AND WENT ON TO SAY THAT HE HAS NEVER HEARD OF THIS HAPPENING BEFORE. HIS COMMENT WAS TROUBLING TO US, SINCE WE JUST GOT DONE DRIVING ABOUT SIX HOURS ON THE FREEWAY WHEN THIS INCIDENT HAPPENED NEAR OUR HOME. WHAT IF THIS HAPPENED ON THE FREEWAY? I PROBABLY WOULD NOT BE HERE FILING THIS COMPLAINT! PLEASE INVESTIGATE SO THAT THIS CAN BE PREVENTED FROM OTHERS EXPERIENCING THIS TRAUMA. *TR

    Source: NHTSA WEB SITE
  • 2012 BMW X5
    - MERRICK, NY

    CAR SUFFERS FROM TERRIBLE HESITATION UPON ACCELERATION FROM A ROLLING STOP. DESCRIBED AS TIP-IN ON DISCUSSION WEBSITES. I NOTE MANY HAVE COMPLAINED OF THIS IN VARIOUS BMW MODELS AND BMW DOES NOT ADMIT THAT THERE IS A PROBLEM. IT IS A SIGNIFICANT SAFETY ISSUE. *TR

    Source: NHTSA WEB SITE
  • 2012 BMW X5
    - LAS VEGAS, NV

    ENGINE STALLED. I WAS AT A STOP SIGN. THE ENGINE WAS RUNNING, WHEN GREEN SIGNAL CAME ON, STARTED TO MOVE THE CAR, BUT INSTEAD OF GAINING SPEED WITH ACCELERATION, THE ENGINE STALLED WITH WARNING SIGN STATING "ENGINE MALFUNCTION, FUNCTIONING WITH REDUCED POWER". THE VEHICLE WAS NOT ACCELERATING, INSTEAD WAS STALLING AND MOVING VERY SLOWLY AT LESS THAN 10 MILES PER HOUR SPEED AND DID NOT GAIN ANY MOMENTUM EVEN AFTER FULL THROTTLE APPLIED. BEING A LOW TRAFFIC ROAD, I WAS ABLE TO PULL OVER TO THE RIGHT MOST LANE; BUT IT WAS A TERRIFYING EXPERIENCE AS THE VEHICLE WAS STALLING AT THE INTERSECTION AND WAS MOVING INCH BY INCH. I TOOK IT TO THE DEALER, WHO CHECKED EVERYTHING AND SAID EVERYTHING WAS ALRIGHT. I ALSO QUESTIONED HIM, WHETHER THE EVENT WAS RECORDED IN THE VEHICLE COMPUTER INFO; BUT HE SAID NOTHING WAS RECORDED. I CHECKED ONLINE FORUMS AND FOUND SO MANY PEOPLE HAVE HAD THIS PROBLEM MULTIPLE TIMES AND EVEN AFTER MULTIPLE SERVICES, MOST OF THE PEOPLE CONTINUED TO HAVE THIS SAME PROBLEM. THIS IS A MAJOR ISSUE, AS COUPLE OF CUSTOMERS HAVE EVEN SAID, THEIR VEHICLES STALLED ON THE FREEWAY. I REQUEST YOUR ORGANIZATION TO LOOK INTO THIS. THANK YOU. *TR

    Source: NHTSA WEB SITE
  • 2012 BMW X5
    - SUWANEE, GA

    TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT STATED THAT THE ENGINE ROMS WOULD FLUCTUATE REPEATEDLY AS THE VEHICLE WOULD ATTEMPT TO STALL. THE DUAL EXHAUST SYSTEM FAILED AND ONLY THE DRIVER'S SIDE EXHAUST WAS OPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES AND THE MANUFACTURER WAS CONTACTED. THE MANUFACTURER ADVISED THE CONTACT THAT THERE WERE NO FAILURE WITHIN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 7,500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE