2011 BMW X5 Complaints

WHILE ACCELERATING TO ENTER THE HIGHWAY, A LOUD POP OCCURRED AT APPROX. 35MPH. THE POP WAS FOLLOWED BY A LOSS OF DRIVE TORQUE TO THE FRONT AXLE. I BEGAN TO IMMEDIATELY PULL OVER AND A SECOND LOUD POP WAS HEARD FOLLOWED BY THE SOUND OF METAL CRASHING TO THE GROUND. I EXPERIENCED A COMPLETE LOSS OF DRIVE TORQUE TO THE FRONT AXLE AND COASTED TO RELATIVE SAFETY ON THE ENTRANCE OF AN EXIT RAMP. UPON EXPECTING THE UNDERSIDE OF THE VEHICLE, I COULD SEE A SEPARATED FRONT DRIVESHAFT, MISSING UNIVERSAL JOINT AND THE TRANSFER CASE WAS TOUCHING THE GROUND AND THERE WAS A PUDDLE OF FLUID DIRECTLY UNDERNEATH THE CAR. THERE WAS A TRAIL OF FLUID ON THE EXIT RAMP LEADING TO WHERE I PULLED OVER INDICATING THAT THE FLUID WAS LEAKING AND EVENTUALLY DUMPED COMPLETELY WHEN I PULLED OVER. THE VEHICLE WAS TOWED TO THE NEARED BMW DEALERSHIP FOR SERVICE AND DIAGNOSIS. *TR

VEHICLE LOST ALL POWER (MECHANICAL AND ELECTRICAL) WITHOUT WARNING. THIS OCCURRED WHILE CRUISING AT HIGHWAY SPEED, UNDER NORMAL CONDITIONS. THE VEHICLE LOST POWER STEERING AND BRAKING BECAME SIGNIFICANTLY MORE DIFFICULT. AFTER DRIFTING SAFELY TO THE HIGHWAY SHOULDER THE VEHICLE REMAINED DISABLED AND COULD NOT STARTED. THE CAR EXHIBITED NO SIGNS THAT IT WOULD START AGAIN. INSTRUMENTATION DID NOT DISPLAY INFORMATION AND TOWING WAS NECESSARY. SEVERAL DAYS AFTER DELIVERY TO THE BMW SERVICE CENTER, TECHNICIANS ADVISED THEY HAD ATTEMPTED TO REPAIR THE PROBLEM. THE STATED CAUSE WAS VANOS BOLTS SHEARING OFF INTO THE ENGINE. HOWEVER, ON THE TEST DRIVE THE VEHICLE SUFFERED ANOTHER COMPLETE FAILURE, LEAVING IT DISABLED. 56 DAYS LATER A REMANUFACTURED ENGINE HAD REPLACED THE ORIGINAL DUE TO FAILED REPAIR ATTEMPTS. *TT

TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THAT THE STEERING WHEEL WOULD SPORADICALLY BECOME DIFFICULT TO TURN. ADDITIONALLY, THERE WAS AN ELECTRICAL FAILURE WITHIN THE INSTRUMENT PANEL. THE FAILURE WAS RECURRING. THE CHECK ENGINE WARNING LIGHT WAS ALSO ILLUMINATED WHENEVER THE CONTACT REVERSED FROM HIS DRIVEWAY. THE CONTACT ALSO STATED THAT THE VEHICLE COULD NOT BE SHIFTED FROM PARK TO REVERSE OR DRIVE. THE VEHICLE WAS TOWED TWICE TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE IDLE PULLEY BOLT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED TWICE. THE AUTHORIZED DEALER REPLACED THE IDLER PULLEY BELT A THIRD TIME AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

VANOS INTAKE AND EXHAUST UNITS NEED TO BE REPLACED, ALONG WITH SOME OTHER PARTS RELATED TO THIS. CAR HAS BEEN AT THE BMW CENTER FOR ALMOST 1 WEEK. WHILE I WAS DRIVING DOWN A BUSY ROAD, THE "ENGINE MALFUNCTION, REDUCED POWER" ERROR MESSAGE CAME ON. I ALSO NOTICED, THE CAR HAD TURNED OFF AND I HAD NOT CONTROL OVER THE POWER STEERING WHEEL OR BRAKES. MY MAIN CONCERN IS THIS HAPPENING AGAIN, LUCKILY I WAS NOT ON THE HIGHWAY AND HAD NO ONE IN FRONT OF ME, OTHERWISE IT COULD HAVE BEEN MUCH WORSE DUE TO NO POWER STEERING AVAILABILITY OR BRAKES. *TR

MY 2011 X5 35I HAS AN ACCELERATION DELAY. BMW HAS RECOGNIZED IT AS AN ISSUE IN THE 535I MODELS, CALLING IT AN "ACCELERATION DELAY" AND HAVE ISSUED AN SIB SOFTWARE UPDATE TO REPAIR IT, BUT HAVE NOT DONE SO FOR THE X5 MODEL. I FEEL THIS ISSUE IS DANGEROUS AND A SAFETY ISSUE. *TR

THE CAR IN PARK WITH THE EMERGENCY BRAKE ON -- PARKED ON A HILL WILL ROLL DOWN THE HILL WHILE COMPLETELY POWERED OFF. THIS HAPPENED MULTIPLE TIMES WHILE ON EVEN THE SMALLEST AMOUNT OF SLUSH ( NOT ICE.) I CAN ATTACH A VIDEO OF THE PROBLEM HAPPENING IF NEED BE. *TR

TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THAT HIS TIRE CONSTANTLY LOST AIR PRESSURE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE RIM WAS CRACKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 60,000. . ..UPDATED 03-12-14 *BF THE CONSUMER STATED THE RIM HAD A STRESS FRACTURE/ UPDATED 04/01/14

THIS CAR HAS BEEN TAKEN IN 3 TIMES NOW FOR THE SAME ISSUES. ENGINE LIGHT CAME ON AND SMELL OF EXHAUST IN CABIN. THIS SMELL STARTED AT AROUND 30,000 MILES, BUT AT THAT TIME IT WAS MINOR, AND WOULD GO AWAY QUICKLY. EXHAUST FILTER CLEANED AT COST OF $400. NEXT DAY THE ENGINE LIGHT AND EXHAUST SMELL STILL THERE. DIESEL EXHAUST RESERVOIR AND HEATER REPLACED (THIS WAS A RECALL FOR SOME OF THE SAME CARS, BUT NOT MY VIN). COST OF THIS REPAIR $1,300. FIVE DAYS LATER CAR TAKEN BACK TO DEALER WITH SMELL OF EXHAUST DURING COLD STARTS WAS EXTREME IN CABIN. EXHAUST LEVELS MEASURED AND CARBON MONONXIDE IN CABIN AT DANGEROUS LEVELS. DEALER SAYS THERE ARE LEAKS IN THE EXHAUST AT THE ENGINE AND THE COST WILL BE AROUND 1,100. LOOKING AT POSTINGS ON THE INTERNET, IT APPEARS THERE HAVE BEEN MANY ISSUES WITH EXHAUST IN THE CABIN , AND WITH THE EXHAUST FLUID HEATER, AND OR COOLER MALFUNCTIONS. THERE APPEARS TO BE A FEW RECALLS ON THE SAME YEAR AND MODEL CAR EXHAUST AND EXHAUST FLUID COMPONENTS, BUT NONE ON MY VIN. THIS IS A HIGHLY DANGEROUS SITUATION AS THE LEVELS OF EXHAUST IN THE CABIN IS AT A DEADLY LEVEL. THIS EXHAUST LEVEL HAS BEEN HIGH ENOUGH TO MAKE ME SICK. THIS NEEDS TO BE ADDRESSED ASAP. *TR

TL* THE CONTACT OWNS A 2011 BMW X5 DIESEL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE ENGINE MALFUNCTION REDUCED POWER WARNING MESSAGE DISPLAYED INTERMITTENTLY AS THE VEHICLE STALLED. IN ADDITION, THE VEHICLE WAS OVER-CONSUMING EXHAUST FLUID. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC STATED THAT THE PROBLEM WAS COMING FROM THE EXHAUST TEMPERATURE CONTROL AND THE LOW PRESSURE REGULATING VALVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 98,000.

OUR 2011 BMW X5D (DIESEL) STARTED HAVING STEERING ISSUES IN JUN OF 2012. MULTIPLE REPAIR ATTEMPTS HAVE BEEN UNSUCCESSFUL. LATER IT WAS INVOLVED IN A LOW SPEED CRASH, INJURING THE DRIVER IN DEC 2012 DUE TO A SUDDEN LOSS OF POWER STEERING. THIS WAS JUST MONTHS BEFORE ISSUING A RECALL FOR THE IDENTICAL PROBLEM ALTHOUGH BMW IDENTIFIED PROBLEMS BEFORE THE INITIAL PROBLEM WAS NOTICED. THE VEHICLE STILL TO THIS DAY HAS A PROBLEM WITH THE SUDDEN LOSS OF POWER STEERING, DIFFICULT LOW SPEED MANEUVERS AND UNUSUAL TIRE WEAR. WE DO HAVE A RECORDING OF A BMW OF NORTH AMERICA MASTER TECHNICIAN ADMITTING TO THE PROBLEM THAT BMW REFUSES TO CORRECT. IN FACT BMW REFUSES TO EVEN PERFORM WORK ON OUR VEHICLE EVEN THOUGH IT'S ADVERTISED AS "NO MAINTENANCE FOR 4YEARS/50,000 MILES" THIS IS AT ANY DEALERSHIP WE HAVE GONE TO DUE TO A NOTE IN THE DATABASE FROM BMW OF NORTH AMERICA. ALSO VEHICLE SERVICE HISTORY HAS BEEN FRAUDULENTLY ERASED FROM THEIR DATABASE AND BMW REFUSES TO FURTHER INVESTIGATE THE SAFETY OF THIS VEHICLE WHICH WAS PURCHASED NEW IN 2010 AND IS STILL UNDER FULL FACTORY WARRANTY. THEY INSIST THE VEHICLE IS SAFE TO DRIVE OFFICIALLY, WHILE UNOFFICIALLY ADMITTING THAT IT IS DANGEROUS. *TR