2011 BMW X5 Complaints
View complaints related to 2011 BMW X5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 330 complaints submitted for the 2011 BMW X5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2011 BMW X5- SUMMIT, NJ
VEHICLE INDICATED THE ENGINE WAS OPERATING AT REDUCED POWER, UNABLE TO ACCELERATE AND BARELY ABLE TO PULL OVER. SPEED WAS REDUCED TO 5MPH IN THE MIDDLE OF THE HIGHWAY.
Source: NHTSA WEB SITE -
2011 BMW X5- BLOOMFIELD HILLS, MI
DRIVING THE X5 ON DASH DISPLAY APPEARED THE WARNING FOR PARKING BRAKES MALFUNCTION. 9THE VEHICLE WAS IN MOTION ON CITY STREET). FROM THAT TIME THE PARKING BRAKE IS NOT WORKING ANYMORE, THE DASH MESSAGE STAYS ON AND I HAVE THE ERROR ON DISPLAY. THIS IS A MANUFACTURING PROBLEM FOR THE ELECTRIC PARKING BRAKES, MANY PEOPLE EXPERIENCED THE SAME PROBLEM. THIS IS SAFETY PROBLEM FOR NOR=T BE ABLE TO SAFE PARK/STOP THE CAR ON SLOPED ROADS/PARKINGS.
Source: NHTSA WEB SITE -
2011 BMW X5- ATLANTA, GA
UPON DRIVING THE AIRBAG LIGHT CAME ON AND SAID IT WAS NOT RECOGNIZED SEAT BELT INDICATOR CAME ON ALSO SEND A PHOTO
Source: NHTSA WEB SITE -
2011 BMW X5- HARRISON, ME
CABIN HAS ONE ODOR OF GASOLINE - ESPECIALLY NOTICEABLE ON INITIAL STARTING, WHEN STOPPED WITH THE ENGINE IDLING, AND UPON ACCELERATING FROM A COMPLETE STOP. I NOTICED THAT BMW HAS A RECALL FOR THIS PROBLEM, BUT MY VIN IS NOT INCLUDED IN THE RECALL. I HAVE SPENT SEVERAL HUNDRED DOLLARS HAVIN A MECHANIC ISOLATE THE LEAK, BUT IT HAS NOT BEEN FOUND. PLEASE HELP!
Source: NHTSA WEB SITE -
2011 BMW X5- LAS VEGAS, NV
TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THAT THE PARKING BRAKE FAILED. THE CONTACT WAS UNABLE TO PERFORM A MANUAL RESET OF THE PARKING BRAKE. THE CONTACT STATED THAT PARKING BRAKE MALFUNCTION ' DO NOT DRIVE ' GO TO THE NEAREST DEALER MESSAGES WERE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2011 BMW X5- MEMPHIS, TN
TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THE VEHICLE WAS EMITTING A BURNING ODOR COMING FROM BOTH INSIDE AND OUTSIDE OF THE VEHICLE WHEN DRIVING. THE CONTACT STATED THAT AFTER STOPPING THEN ATTEMPTING TO ACCELERATE THE VEHICLE, THE VEHICLE WOULD HESITATE. IN ADDITION, THE VEHICLE JERKED WHEN TURNING OR DECELERATING. ON A SEPARATE OCCASION, THE AIR BAG WARNING LIGHT FLASHED. THE VEHICLE WAS TAKEN TO THE DEALER (ROADSHOW BMW, ADDRESS: 405 N GERMANTOWN PKWY #6207, CORDOVA, TN 38018, PHONE: (901) 365-2584) WHO INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V746000 (FUEL SYSTEM, GASOLINE), AS WELL AS, THE RECALLS FOR THE AIR BAGS AND ENGINE (NHTSA CAMPAIGN NUMBERS UNKNOWN). THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE 190,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BMW X5- SPENCERPORT, NY
THE CAR IS PUTTING OUT WHITE SMOKE. IT SEEMS AS THOUGH OIL IS ENTERING THE COMBUSTION CHAMBER AND BURNING OUT OF THE EXHAUST. THE OIL IS EITHER BURNING OR LEAKING INTO THE FUEL SYSTEM. THERE IS A SIGNIFICANT DECREASE IN FUEL CONSUMPTION AND THE ACCELERATION IS AFFECTED. AS I WAS DRIVING THERE WAS A WARNING THAT THE ENGINE HAS GOTTEN TOO HOT TO DRIVE AND TO PULL OVER IMMEDIATELY AND I HAD IT TOWED TO A GARAGE. THERE WERE NO TEMPERATURE WARNING LIGHTS OR COOLANT WARNING LIGHTS AND COOLANT LEVEL WAS FINE. BMW DOES NOT HAVE A TEMPERATURE GAUGE TO KNOW IF YOUR CAR IS GETTING HOT. STUPID DESIGN.
Source: NHTSA WEB SITE -
2011 BMW X5- VIRGINIA BEACH, VA
TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMUNATED. THE VEHICLE WOULD ROUGHLY TURN OFF AND HAD A SOUND OF THE ENGINE STILL RUNNING WHEN THE VEHICLE WAS TURNED OFF AND PARKED. THE DEALER CHECKERED FLAG BMW 5225 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23462 (866) 414-7820 STATED THAT THE EXTENDED WARRANTY DID NOT COVER THE ISSUE.THE EGR COOLER THAT COOLS THE EXHAUST FUMES WAS DIAGNOSED AS THE ISSUE AND NEEDED TO BE REPLACED AND THERE WERE NO RECALLS. THE MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 81,719.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BMW X5- EAST BRUNSWICK, NJ
ONE WEEK AFTER I PURCHASEED BMW X5, THE AIRBAG LIGHT SWITCHED ON MY DASHBOARD WHILE I WAS DRIVING ON HIGHWAY AND IGOT A MASSAGE SAYING"FAULT IN PASSENGER RESTRAINT SYSTEM AFFECTING AIRBAG, BELT TENSIONER OR BELT FORCE LIMITER. CONTINUE TO WEAR SEAT BELT. PLEASE CONTACT THE NEAREST BMW CENTER."AS MY CAR HAS BEEN AFFECTED BY THE RECALL, A BMW DEALER WILL FIX THE AIRBAG PROBLEM FREE OF CHARGE. MY BMW DOESN'T HAVE TO HAVE AN EXISTING WARRANTY TO BE COVERED BY A RECALL. TODAY 1/27/2020 I WENT TO THE BMW DEALER IN EDISON FOR THE RECALL, AFTER 6 HOURS I RECEIVED THE CAR AND THE AIRBAG LIGHT STILL ON ???? I ASKED THE EMPLOYEE WHY THE AIRBAG STILL ON? HE ANSWERED ME " WE CHANGED THE PARTS BUT TO TURNE THIS LIGHT OFF YOU WILL PAY FOR IT " I ASKED HOW MUCH? HE SAID AROUND $400??? I DIDN'T AGREE AND LEFT THE DEALER WITH THE AIRBAG LIGHT ON. THE CONCLUSION, THEY DON'T WANNA DO IT FOR FREE!!!!, I'M DRIVING MY CAR WITHOUT PASSENGER SIDE AIRBAG????
Source: NHTSA WEB SITE -
2011 BMW X5- PIKE ROAD, AL
BURNING SMELL COMING FROM FAULTY/LEAKY EGR COOLER. EGR COOLER IS LEAKING INTERNALLY AND MIXING WITH SOOT AND BEING EXPELLED ONTO FRONT TIMING COVER. NOTICED SMELL AFTER LAST SERVICE 11/29/19. TOOK TO DEALERSHIP TO INVESTIGATE 1/13/2020. AFTER FURTHER RESEARCH THIS IS A KNOWN ISSUE (RECALLED) WITH BMW DIESELS MANUFACTURED 2010 -2017 IN THE USA AND ALSO EUROPE AND KOREA. THE MANUFACTURER DATES NEED TO BE EXTEND AS THIS IS A PROBLEM WITH VEHICLES OUTSIDE THE CURRENT RECALL DATES.
Source: NHTSA WEB SITE