2013 BMW X5 Complaints

The EGR Cooler has gone bad and I have been driving around with carbon monoxide in my car causing extreme headaches and nausea. I did not know that was the problem and it took 2 visits to the dealer to figure it out. The EGR cooler was dirty and blocked before we purchased the vehicle and there have been a couple other indicators that this was an issue. Also the car did NOT have an engine light on to show there were any issues. I could have passed out if I wasn't driving with the windows open for the last couple months! I took to an other mechanic before taking it to the dealer which told me to take to the dealer because they thought there was a major issue. There may be other issues with the manifold that haven't been exposed yet either. There are other vehicles made during this time that had a recall but not my 2013 X5 d35! There are many others out on sites complaining of the same issues. Seems like this make and year got MISSED and could have caused major health issues and/or death!

Rod bearings, got rod knock. When is bmw going to fix this? This is my second N55 engine to dies from this problem, first one being my 3 series. They should be held accountable for this problem.

CAR HAS ONLY 37,777 MILES AND THE MOTOR/ENGINE IS LOUD KNOCKING. ALWAYS ON TIME THE MAINTENANCE HAS BEEN SUPPLIED BY THE BMW DEALER SINCE CAR WAS NEW. I HEARD THAT THIS PROBLEM IS AFFECTING SIMILAR VEHICLES. CAR IS NOW OUT OF WARRANTY.

As I was exiting a public Starbucks parking lot near my home with my foot on the brake slowly releasing it (as I had a car in front and behind me) my 2013 BWM X5 accelerated on it's own. I quickly glanced at the pedals thinking I might have stepped on the accelerator instead of the brake, but no. My foot was on the brake. I stomped on the brake as hard as I could while the vehicle was jerking and stalling. The car in front of me exited the parking lot and luckily I didn't crash into it. This kept going for about a minute it was as if I had been stepping on the accelerator and brake at the same time. I tried turning off the vehicle, but nothing happened. Finally, after about a minute (or maybe a little more) the engine turned off and the car stopped moving. There was an ATM the right of me with a few people making line. They offered to help me push the vehicle out of the way as I was blocking a very tight parking lot exit, but I was unable to put the car on neutral, drive or anything. I was in shock and very scared of what had just happened. I had my car towed to the nearest auto repair shop where I explained the situation the the auto repair people. I was advised to call BWM as the repair shop was unwilling to give me a diagnosis due to the nature of the incident. I called BMW of North America, reported the incident and after about 2 weeks BWM had my vehicle towed to BMW of San Diego where an investigation was going to be done. After 3-4 weeks I received the results. Since the engine did not start they could not find the cause of what made the vehicle accelerate on it's own in such a way. They did have other irrelevant findings like an after market oil filter and debris in the oil. The final report was that the engine had to be replaced. I asked for an estimate from BMW and they came back with $20,993.50 (which is more than what I paid for the car). Even if I was to replace the engine, I don't trust the car anymore. BMW of San Diego is holding my car as a courtesy.

I own a 2013 BMW X5 with the soft-close door feature. On June 2, 2021, I was making a right-hand turn when the driver's door flew all the way open without warning. The door then slammed shut as I finished the turn, injuring my left wrist. It was determined that the soft-close door latch mechanism is failing and needs replaced. The soft-close latch does not consistently secure the driver's door. No warning was given by the vehicle to indicate the door is open or not latched properly. I informed BMWNA of the issue and they declined to offer any assistance with the repair, estimated to cost $900.

AFTER THE PASSENGER WOULD VACATE THE CAR THE PASSENGER SEAT BELT ALARM WOULD COME ON AND STAY ON TILL I WOULD TAKE ACTION BY HITTING THE SEAT WITH MY PALM. I TRIED THREE TIMES IN HAVING THE DEALERSHIP TO REPAIR THE SEAT PAD SENSOR WHILE IT WAS UNDER WARRANTY, BUT THEY SAID THEY COULD NOT DUPLICATE IT. AFTER THE WARRANT EXPIRED I RETURNED IT THE DEALERSHIP AND THEN THEY SAID IT WAS A DEFECTIVE SEAT PAD SENSOR. (UGH)

PASSENGER SEAT - SEAT/AIRBAG OCCUPANCY SENSOR FAILED. THE AIRBAG AND SEATBELT LIGHT REMAINS LIT. BMW SAID NOT COVERED UNDER ANY WARRANTY EVEN THOUGH IT'S A SAFETY ISSUE. ESTIMATED COST TO REPAIR - $3,000. APPARENTLY AIRBAG AND SEATBELT WILL NOT ENGAGE IF SENSOR IS NOT WORKING

AFTER DROPPING OFF MY BMW X5M FOR SERVICE AT A BMW DEALERSHIP ON 01/27/2021, (THEY HAD THE VEHICLE FOR TWO DAYS), BMW CALLED US, TO INFORM US THAT THE VEHICLE WAS READY TO BE PICKED UP. MY WIFE DROVE THE CAR DIRECTLY HOME, WITHOUT STOPPING, (20 MILES), PARKED THE VEHICLE IN OUR GARAGE, TURNED THE CAR OFF, AND TEN MINUTES LATER, THE ENGINE CAUGHT ON FIRE AND BURNED THROUGHOUT AND ALSO BURNING HALF OUR GARAGE. THE VEHICLE WAS STATIONARY AND NOT IN MOTION AND COMPLETELY TURNED OFF.

I HAVE TO ADD COOLANT, I HAVE CHECKED WITH DEALER AND SAID PRESSURE TANK IS LEAKING, REPLACE THE TANK , STILL PROBLEM IS THERE, I TOLD THEM WHEN I TURN ON HEAT, MY EYES ARE BURNING TOO, THEY ASK ME TO REPLACE THE TANK, SO I DID, COOLANT STILL LEAK, SO DIAGNOSIS IS NOT WRIGHT. EYES BURNING WAS HAPPENING SINCE LONG TIME, BUT I NOTICE IN DECEMBER, I WAS GOING TO EYE DOCTOR,

ENGINE FAILED BECAUSE THE CRANKSHAFT GOT SO HOT IT FUSED THE CRANKSHAFT AND THE BEARINGS CAUSING THE COMPLETE FAILURE AND REPLACEMENT OF THE ENGINE. BMW HAS HAD NUMEROUS CLAIMS OF ENGINE FAILURES IN THE X5 BUT THEY WILL NOT DO ANYTHING TO REPAIR THE VEHICLE. THE ENGINE ONLY HAD 84K MILES AND THEN WITHOUT WARNING, NO OIL LEAKS, NO HOT ENGINE RED LIGHTS, NOTHING AT ALL TO SPEAK OF IN THE MIDDLE OF TRAVEL, THE ENGINE COMPLETELY SHUT OFF AND I HAVE TO DO EVERYTHING TO GET TO THE SHOULDER OF THE ROAD. THE BMW DEALERSHIP IN BAY SHORE NY HAD THE VEHICLE FOR THREE WEEKS AND REALLY DIDN'T OPEN THE ENGINE UP TO FIND THE CAUSE. AFTER BMWUSA SAID THEY WOULD DO NOTHING TO RESOLVE THEIR LATENT DEFECT IN THE ENGINE OBVIOUSLY METAL PARTS WHICH WE CAME TO THE CONCLUSION WERE INFERIOR, I HAD THE ENGINE TAKEN OUT BY A CERTIFIED TRAINED A MECHANIC. HE STATED HE HAS NEVER SEE A MELTDOWN OF PARTS WHICH WELDED TOGETHER FROM THE EXTREME HEAT OF THE ENGINE. NO LEAK WERE DETECTED FOR EITHER COOLANT OR OIL YET THE ENGINE SEIZED SIMPLY FOR THE FACT, THE METAL USED INTERNALLY IS INFERIOR. FOR THE PRICE YOU PAID FOR THE "ULTIMATE DRIVING MACHINE", BMWUSA NEEDS TO STEP UP AND BE HONEST ABOVE THE PROBLEMS THAT HAVE PLAGUED THEIR ENGINES AND THEIR COOLING SYSTEM. I HAVE SPEND OVER $15,000 TO GET THIS VEHICLE REPAIRED AND BMWUSA SHOULD REIMBURSE ME BECAUSE OF IT'S KNOWN HISTORY. I HAVE OWNED BMWS SINCE 1992 AND THE VEHICLES LASTED PASSED 175K MILES. TO HAVE A MAJOR ENGINE FAIL AT 84K SPEAKS VOLUMES TO THE LACK OF INTEGRITY FOR THE ENGINE. BMW IS USING STEEL AND METAL THAT HAVE SIGNIFICANT STRENGTH PROBLEMS AS DOCUMENTED BY ALL THE COMPLAINTS I HAVE READ ABOVE. TO HAVE THE ENGINE SEIZED LIKE THIS IS THE MIDDLE OF TRAFFIC ENDANGERED ME AND MY PASSENGERS AND TOTALLY UNCONSCIONABLE.*DT*AS