2004 BMW X5 Complaints

THE AIRBAG INDICATOR LIGHT HAS BEEN ON SINCE WE PURCHASED THIS VEHICLE FROM A PRIVATE PARTY TWO YEARS AGO. THE LOCAL DEALER AND ANOTHER SERVICE SHOP HAVE TOLD US THE AIRBAG SENSOR MAT IN THE PASSENGER SIDE SEAT IS NOT OPERATING PROPERLY. THE RESULT BEING THAT THE AIRBAGS WILL NOT DEPLOY IN AN ACCIDENT. THERE HAS BEEN A RECALL FOR THIS REPAIR FOR OUR SAME YEAR, MAKE AND MODEL. HOWEVER, WHEN WE CONTACTED BMW THEY SAID THAT THE RECALL IS VIN # SPECIFIC AND OUR VIN WAS NOT PART OF THE RECALL. IT IS OUR FEELING THAT OUR VEHICLE SHOULD BE REPAIRED AT BMW'S EXPENSE AS THEY ARE AWARE OF THIS EXACT SAME PROBLEM IN THE SAME YEAR AND MODEL OF OUR VEHICLE. *TR

THE SELF LEVELING SUSPENSION IS MALFUNCTIONING. WE HAVE HAD THIS VEHICLE OVER A YEAR AND IT HAS BEEN INTO THE SERVICE DEPARTMENT 12 TIMES IN LESS THEN ONE YEAR AND I HAVE NOT HAD ME CAR FOR CLOSE TO 12 WEEKS DUE TO THE MULTIPLE REPAIRS TO THE SUSPENSION/ ABS/ 4X4 DIFFERENTIAL . MY CAR HAS LOST CONTROL OVER 4 TIMES AND IS NOT SAFE TO DRIVE. WE BOUGHT THE X5 WITH THE ADDITIONAL WARRANTY NOVEMBER 2008. SINCE THEM I HAVE NOT HAD MY CAR FOR ALMOST 3 FULL MONTHS DUE TO MULTIPLE REPAIRS FOR THE SAME ISSUE. WE HAVE GOTTEN THE CAR BACK FROM SERVICE ONLY TO FAIL AGAIN AND AGAIN AND AGAIN. LAST TIME THE SUSPENSION WENT OUT WE WERE IN LAKE TAHOE IN THE MIDDLE OF A SNOW STORM AND EVEN THE BMW ASSIST WOULD NOT ACTIVATE. I HAVE INCLUDED A COPY OF AL THE SERVICE RECEIPTS. WE DO NOT FELL IN GOOD FAITH I COULD SELL THIS VEHICLE TO ANOTHER CONSUMER WITHOUT PUTTING THEIR FAMILY IN JEOPARDY. WE BOUGHT THE VEHICLE FOR ITS SAFETY SINCE I HAVE THREE CHILDREN, AND IT IS NOT SAFE. *TR

I OWN A 2004 BMW X5, I PURCHASED THE CAR USED FROM SAM SWOPE BMW IN LOUISVILLE KY # 502-499-5080 THE CAR WAS CERTIFIED AND STILL UNDER WARRANTY WITH 37,000 MILES ON IT. I ALSO PURCHASED A EXTENDED WARRANTY AS WELL. MY COMPLAINT IS THE TRANSMISSION IS CAUSING THE CAR TO BE UNSAFE, AT TIMES WHEN STARTING FROM A STOP OR ROLL IT WILL CAUSE THE CAR TO LURCH FORWARD UNEXPECTEDLY I HAVE COMPLAINED SEVERAL TIMES TO THE DEALERSHIP AS WELL AS BMW. THE FIRST TIME IT DID IT THE DEALER SAID THE SOFTWARE NEEDED TO BE UPDATED I PAID OVER $150.00 TO HAVE THIS DONE THEY SAID IT WOULD FIX IT. FOR AWHILE I THOUGHT IT HAD TAKEN CARE OF IT BUT SEVERAL MONTHS LATER IT STARTED DOING IT AGAIN. AFTER MORE COMPLAINTS TO BMW DEALER THEY DID ANOTHER SOFTWARE UPDATE AND CHARGED ME AGAIN. THIS TIME IT SEEMED LIKE THEY RESTARTED THE PERFORMANCE OF THE CAR. BMW CLAIMS THAT IT IS NOT SHOWING ANY MALFUNCTIONS IN THE COMPUTER THEY CLAIM THERE IS NOTHING WRONG, IF THAT IS TRUE THEN WHY DO THEY KEEP SAYING I NEED TO UPDATE THE SOFTWARE AND KEEP CHARGING ME FOR THIS, WHEN THE TRANSMISSION DOES THIS IT ALL MOST LIKE SOME HAS HIT YOU FROM THE REAR. THE CAR HAS 88,000 MILES ON IT AND HAS CONTINUED TO THIS, I HAVE ACTUALLY ALTERED THE WAY I TAKE OFF FROM A STAND STILL TO AVOIDING THIS FROM HAPPENING. THERE ARE A NUMBER OF COMPLAINTS ABOUT THIS ISSUE IF YOU LOOK ON LINE AT EDMUNDS CARS. *TR

TL*THE CONTACT OWNS A 2004 BMW X5. WHILE DRIVING 30 MPH THE STEERING WHEEL BEGAN TO SHAKE AND VIBRATE WHICH MADE IT DIFFICULT TO CONTROL THE VEHICLE. THE CONTACT HAS NOT TAKEN THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST. THE CONTACT IS CONCERNED THAT THE FAILURE COULD POTENTIALLY CAUSE A CRASH TO OCCUR. THE FAILURE MILEAGE WAS 60,000.

2004 BMW X5. DRIVER'S SIDE HEATED SEAT MALFUNCTIONED CAUSING A BURN IN THE SEAT AND BURNED THE PANTS OF THE DRIVER. CONTACTED THE BMW SERVICE CENTER IN RALEIGH, NORTH CAROLINA WHERE THE SITUATION WILL BE RECTIFIED SOON. *TR

TL*THE CONTACT OWNS A 2004 BMW X5. WHILE DRIVING 3 MPH AND MAKING A TURN THE VEHICLE BEGAN MOVING FROM LEFT TO RIGHT AND FELT AS IF THERE WERE NO TIRES ON THE VEHICLE. THE DEALER STATED THAT THE SUSPENSION WAS BROKEN. THE SUSPENSION HAS FAILED FIVE TIMES. THE VEHICLE WAS REPAIRED UNDER THE WARRANTY. THE FAILURE MILEAGE WAS 43702 AND THE CURRENT MILEAGE WAS 69075.

WE HAVE A 2004 BMW X5, AND THE DRIVER'S DOOR INSIDE OPENING MECHANISM HAS BROKEN TWICE; ONCE UNDER WARRANTY AND ONCE AFTER. THE REPAIR COSTS NEARLY $800, SO MANY WILL NOT PAY TO HAVE IT FIXED. THE PROBLEM ENDANGERS THE DRIVER IF IN AN ACCIDENT AND NEEDING TO EXIT THE VEHICLE, AND IT IS CAUSED BY THE ROUTING OF THE CABLE THROUGH A PLASTIC PART. *TR

LATCH JAM ON DRIVER DOOR OF BMW X5 YEAR 2004. THE DOOR WILL NOT ALWAYS SHUT WHEN IT IS VERY COLD. IT WILL TAKE 30 TO 45 MINUTES AFTER THE CAR WARMS UP TO SHUT. BMW OF NORTH AMERICA DOES NOT CLAIM THIS IS FAULTY FOR A RECALL. THEY HAVE RECEIVED OTHER COMPLAINTS WITH THIS ISSUE ON OLDER MODEL X5'S. SINCE ALOT OF THE X5'S ARE NOT OUTSIDE AS MUCH AS MINE (I.E. OVERNIGHT) YOU WILL NOT HAVE A HUGE AMOUNT OF COMPLAINTS. THE COMPLAINTS WILL BE WITH THE ONES THAT ARE IN THE COLD WEATHER REGIONS OF AMERICAN AND ARE OUTSIDE FOR EXTENDED PERIOD OF TIMES AND VERY FREQUENTLY OUTSIDE.. THIS ISSUE IS A SAFETY HAZARD THAT BMW OF NORTH AMERICA SHOULD RECALL AND FIX. *TR

BMW WINDOW REGULATOR FAILS FOR NO APPARENT REASON IN ALL CAR MODELS. CAR HAS LESS THAN 36K MILES AND ALREADY FIXING THE THIRD WINDOW. BMW SERVICE PERSON EXPLANATION IS DUE TO THE LACK OF USE THAT CAUSES THIS PROBLEM. YET, DRIVER'S SIDE, WHICH IS THE ONE WITH MOST USE, RECENTLY FAILED. THIS IS A REPEATED PROBLEM IN ALMOST ALL BMW CARS WITH AUTOMATIC WINDOWS AND BMW IS NOT DOING ANYTHING ABOUT IT. THIS ISSUE IS POSTED EVERYWHERE IN THE INTERNET AND BMW CHARGES ANYWHERE BETWEEN $300 AND $600 PER WINDOW/FIX (MINE WAS QUOTED AT AROUND $550). *TR

TL*THE CONTACT OWNS A 2004 BMW X5. THE CONTACT STATED THAT WHEN HE CLOSED THE TRUNK, HIS FINGER GOT CAUGHT DUE TO A MANUFACTURER DEFECT. HE OPENED THE HATCH AND IT CAME DOWN FORCEFULLY ONTO HIS FINGER. THE FAILURE OCCURRED ONCE ONE YEAR AGO AND DAMAGED THE CONTACT'S FINGER. HE STATED THAT THE LID NEEDS TO BE OPENED COMPLETELY AND HALFWAY. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE FAILURE MILEAGE WAS 31,000 AND CURRENT MILEAGE WAS 43,000.