2013 BMW X5 Complaints
View complaints related to 2013 BMW X5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 160 complaints submitted for the 2013 BMW X5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 BMW X5- ALAMO, CA
MY WATER PUMP FAILED AT 57,000 MILES WHILE ON THE FREEWAY. THE CAR STALLED AT 30 MPH UNTIL I COULD FINALLY EXIT. VERY DANGEROUS SITUATION. AFTER LEAVING TWO MESSAGES ON BMW DEALER VOICE MAIL, I WAS TOWED TO NEAREST AUTO SHOP THAT I HAD USED PREVIOUSLY. $1450 IN REPAIRS FOR FAULTY WATER PUMP/THERMOSTAT (BAD DESIGN FLAW - ELECTRONIC SENSOR ISSUE? ) BMW WILL NOT REIMBUSRSE ME SINCE REPAIRS WEREN'T DONE AT THEIR REPAIR SHOP, AND HAVE NOT ISSUED A RECALL FOR 2013'S EVEN THOUGH THEY HAVE FOR 2011-2012 MODELS. IT IS UNFAIR TO LIMIT REPAIRS (PER WHAT THEY SAY ARE THE CERTIFIED PRE-OWNED RULES) SINCE I WASN'T AWARE OF THEM, THEY DIDN'T RESPONSD TO ME IN TIME, AND IT WAS OBVIOUSLY AN EMERGENCY SITUATION. THANK YOU FOR YOUR CONSIDERATION IN THIS MATTER, SO THAT NOBODY ELSE IS PUT IN THIS DANGEROUS AS WELL AS FINANCIAL SITUATION. JUDY REID
Source: PORTABLE SAFETY COMPLAINT FORM -
2013 BMW X5- SANTA CLARA, CA
SPURIOUS "PASSENGER NOT WEARING SEATBELT" ALERT WHEN THERE IS NO PASSENGER. DIAGNOSED AS "PASSENGER SEAT MAT SENSOR FAULTY" WITH A REPLACEMENT COST OF $2,498.87. SHOULD BE COVERED BY A RECALL AS THIS IS A SAFETY ISSUE. APPARENTLY SIMILAR ISSUE LED TO A RECALL IN OLDER BMW VEHICLES.
Source: NHTSA WEB SITE -
2013 BMW X5- NEPTUNE, NJ
PASSENGER SEAT SENSOR FOR AIRBAG HAS FAILED. WAS TOLD NOT COVERED UNDER WARRANTY OR ANY RECALL, ESTIMATE OF $2,200. WAS TOLD THAT SAFETY SYSTEM IS NOW COMPROMISED FOR PASSENGER.
Source: NHTSA WEB SITE -
2013 BMW X5- ALBUQUERQUE, NM
TL* THE CONTACTS WIFE OWNS A 2013 BMW X5. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, A LOUD CLUNKING NOISE WAS HEARD COMING FROM THE VEHICLE. THE CONTACT PULLED OVER THE SIDE OF THE ROAD AND DISCOVERED OIL WAS EMERGING FROM UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, THEY DETERMINED THAT THE FRONT DRIVE SHAFT BOLTS FAILED AND THE OIL TANK WAS PUNCTURED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,971.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 BMW X5- WESTERVILLE, OH
THE CARE WAS OFF OVERNIGHT IN THE GARAGE UNLOCKED. IN THE AM, IN THE GARAGE, THERE WAS A SMELL OF BURNT ELECTRONICS. NOTICED SOMETHING ON THE BEHIND THE DRIVER'S DOOR HANDLE AND THE SAME THING DRIPPED DOWN THE DOOR AND SOME ON THE FLOOR. LOOKING CLOSER AT IT, IT APPEARS THAT SOMETHING OVERHEATED IN THE DOOR HANDLE AND MELTED A HOLE IN THE BACKSIDE OF THE HANDLE WHICH CAUSED SOME MELTED MATERIAL, PLASTIC OR RUBBER TO SPRAY ON THE DOOR PANEL AND DRIP DOWN THE DOOR. I CHECKED THE FUSE THAT CORRESPONDS TO THE DOOR HANDLE, SPECIFICALLY THE COMFORT ACCESS FEATURE AND FOUND THE FUSE TO BE BLOWN. THIS ALL HAPPENED OVERNIGHT WITH THE CAR NOT RUNNING OR OTHERWISE OCCUPIED. I AM CONCERNED THAT THIS COULD HAVE RESULTED IN A FIRE AND SUSPECT THAT THE FUSE DOING IT'S JOB PREVENTED A FIRE FROM OCCURING.
Source: NHTSA WEB SITE -
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2013 BMW X5- BILOXI, MS
MY X-5 STARTED PRODUCING SMOKE FROM UNDER THE HOOD WHILE DRIVING AND WHILE STOPPED AT A TRAFFIC LIGHT. WHEN I REACHED HOME, I DIDN'T SEE THE SMOKE ANYMORE, BUT IT SMELLED LIKE SOMETHING WAS BURNING. A FEW DAYS LATER, THE OIL AT MINIMAL LEVEL WARNING LIGHT CAME ON. I TOOK MY TRUCK INTO THE GALLERIA BMW DEALERSHIP AND WAS TOLD THAT MY VALVE GASKET COVER WAS BROKEN AND THAT OIL WAS LEAKING OUT, CAUSINGTHE BURNING SMELL. MY LAST OIL CHANGE SERVICE WAS LESS THAN 6 MONTHS PRIOR TO HAVING THIS ISSUE, AT THE SAME DEALERSHIP. THE SERVICE REP, STATED THIS HAS BEEN AN ONGOING ISSUE WITH OTHER OLDER MODEL BMWS AND MY TRUCK BEING A 2013 WAS OLD AND ALSO SUSCEPTIBLE TO HAVING THIS SAME PROBLEM. I THINK THIS IS AN EXTREME SAFETY ISSUE WITH BMWS, AND IT NEEDS TO BE ADDRESSED ASAP!
Source: NHTSA WEB SITE -
2013 BMW X5- LONG BEACH, CA
TL* THE CONTACT OWNS A 2013 BMW X5. THE CONTACT STATED THAT HIS VEHICLE UNEXPECTEDLY ILLUMINATED WITH CHECK ENGINE WARNING LIGHT. THE VEHICLE WAS TAKEN TO A USED DEALER (AUTOMAX HB 925 N HARBOR BLVD, SANTA ANA, CA 92703) FOR A DIAGNOSTIC AND REPAIRS. THE DIAGNOSTIC RESULTS WAS A FAULTY SENSOR HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THIS FAILURE. THE FAILURE MILEAGE WAS 105,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 BMW X5- SEASIDE, CA
MY X5 HAS ONLY 65000 MILES AND I ALREADY HAS PROBLEM WITH THE CCC THE CCC IS MAKING THE BATTERY DRAIN
Source: NHTSA WEB SITE -
2013 BMW X5- MILFORD, CT
TL* THE CONTACT OWNS A 2013 BMW X5. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE CONTACT HEARD A LOUD BANG AND NOTICED THAT THE DRIVESHAFT DETACHED FROM THE VEHICLE. THE CONTACT WAS ABLE TO MERGE TO THE SHOULDER OF THE ROAD. THE VEHICLE WAS LATER TOWED TO A DEALER (UNKNOWN DEALER INFORMATION). IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED OR DIAGNOSED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V138000 (POWER TRAIN). THE CONTACT MENTIONED THAT THE VEHICLE WAS NOT CURRENTLY IN THE USA. THE MANUFACTURER HAD BEEN CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 92,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 BMW X5- ARROYO GRANDE,, CA
OCCUPANCY SEAT SENSOR IS MALFUNCTIONING. THE PART TO FIX THE ITEM IS $1,500 INCLUDING LABOR. THE PART IS OUT OF STOCK. SO THIS IS HAPPENING TO MANY BMW. APPROVAL TO REPLACE HAS BEEN GRANTED ON OTHER BMW MODELS. WHY ISN'T MINE COVERED? THE SENSOR IS ALWAYS ON EVEN IF NO ONE IS IN THE SEAT.
Source: NHTSA WEB SITE