2011 BMW X5 Complaints
View complaints related to 2011 BMW X5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 330 complaints submitted for the 2011 BMW X5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 BMW X5- ORMOND, FL
TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THAT THE VEHICLE SHOOK HARD WHENEVER THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED AT ANY SPEED. THERE WAS ALSO A SLIGHT VIBRATION IN THE REAR OF THE VEHICLE. THE VEHICLE WAS DRIVEN TO BMW GLOBAL IMPORTS (500 INTERSTATE N PKWY, ATLANTA, GA 30339, (800) 294-1853) WHERE IT WAS DIAGNOSED THAT A NEW TRANSFER CASE NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 116,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BMW X5- PLYMOUTH, MA
VANOS BOLTS ON EXHAUST CAM SHEARED OFF WHILE DRIVING AT HWY SPEEDS RESULTING IN ENGINE MALFUNCTION, REDUCED POWER TO A NO START CONDITION. THE RECALL FOR THIS EXACT BOLT ISSUE WAS DONE AT 86K MILES, AND NOW 70K MILES LATER THE ISSUE OCCURED ANYWAY. BMW WILL NOT COVER AS THE REPLACED PART ONLY HAD A 2 YEAR WARRANTY.
Source: NHTSA WEB SITE -
2011 BMW X5- FRANKLIN, WI
ME AND MY KIDS WERE DRIVING OUR 2011 BMW X5, WE WENT TO A FULL STOP ON THE FREEWAY, A SEMI WAS DRIVING TOO FAST BEHIND US, THE SEMI WAS ON ITS WAY TO CRUSHING ME AND MY THREE DAUGHTERS IN THE CAR. WE TRIED TO MOVE OUT OF ITS WAY AND CRASHED IN THE CAR INFRONT OF US AS THERE WAS NO PLACE TO GO. THE ONE SECOND DECISION WAS THE TOUGHEST DECISION I HAD TO TAKE IN MY LIFE, EITHER THE SEMI IS GOING TO KILL US ALL I I CAN CRASH IN THE CAR FRONT OF US TO AVOID DEATH, WE WERE RELYING ON THE AIRBAG TO SAVE OUR LIFE, THE AIRBAG DIDN'T DEPLOY, ACCIDENT OCCURRED ON JULY 17TH. THANKFULLY THE AIRBAG DID NOT DEPLOY OR WE WOULD'VE BEEN ALL DEAD FROM THE DEFECTIVE BMW AIRBAG, YESTERDAY (JULY 31ST) WE RECEIVED A LETTER FROM THE DMV THAT WE NEED TO CONTACT BMW TO REPLACE THE DEFECTIVE AIRBAG. WHAT IF THE AIRBAG DEPLOYED THAT DAY? HOW MUCH IS A HUMAN LIFE WORTH? WE PURCHASED A BMW TO PROTECT US DURING AN ACCIDENT AND WE FEEL CHEATED. WE WOULD'VE ALL LOST OUR LIVES. THE CAR HAS BEEN TOWED AND SITTING IN OUR DEIVEWAY. IT'S INOPERABLE AND THE AIRBAG HASN'T DEPLOYED. WE ARE SCARED TO EVEN GO INSIDE THE CAR TO GRAB OUR THINGS BECAUSE WE DON'T WANT THE AIRBAG TO DEPLOY. SOMEONE NEEDS TO DO SOMETHING ABOUT THIS. IMMEDIATELY. MY DAUGHTERS ARE SCARED TO RIDE INSIDE A CAR, AND I'M SCARED TO DRIVE AGAIN. THERE HAS BEEN 24 REPORTED DEATHS FROM TAKATA, WE COULD'VE BEEN NUMBER 29.
Source: NHTSA WEB SITE -
2011 BMW X5- LORENA, TX
TL* THE CONTACT OWNS A 2011 BMW X5. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTED TO ACCELERATE, "ENGINE MALFUNCTION REDUCE POWER" APPEARED ON THE INSTRUMENT PANEL AND THE VEHICLE LOST ACCELERATION. THE CONTACT DROVE INTO A PARKING LOT AND TURNED OFF THE VEHICLE. THE VEHICLE FAILED TO RESTART AND WHITE SMOKE EMERGED FROM THE TAIL PIPES. THE VEHICLE FINALLY RESTARTED AND WAS DRIVEN HOME. THE VEHICLE WAS TOWED TO BMW OF TEMPLE (6006 S GENERAL DRIVE, TEMPLE, TX 76502), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,900.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BMW X5- ATLANTA, GA
TL* THE CONTACT OWNS A 2011 BMW X5. APPROXIMATELY TEN MINUTES AFTER THE CONTACT PARKED THE VEHICLE IN THE GARAGE, THE FIRE ALARM ACTIVATED. AFTER RETURNING TO THE GARAGE, THE CONTACT NOTICED FLAMES AND SMOKE COMING FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT USED A FIRE EXTINGUISHER TO EXTINGUISH THE FLAMES. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND A FIRE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 140,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2011 BMW X5 DIESEL SAV- SAN JOSE, CA
MY WIFE WAS DRIVING ON THE EXPRESSWAY WITH SPEED LIMIT OF 50 MILES / PER HOUR. SUDDENLY THE CAR SHOWED "ENGINE MALFUCTION - POWER REDUCED" AND SHE COULDN'T KEEP THE SPEED AND CAR STARTING LOSING SPEED AND DROPPED TO 10 MILES / HOUR, SHE HAD TO PULL OFF THE ROAD TO AVOID THE DANGER OF BEING HIT BY OTHER CARS ON THE BUSY EXPRESSWAY. AFTER SHE PULLLED OVER AND CALLED ME, I DROVE TO THE PLACE WHERE SHE PARKED THE CAR AND USED A CODE READER TO FOUND SOME ERROR CODE "47C4", BUT AFTER RESTARTED CAR, CAR SEEMED OK. I DROPPED THE CAR AT BMW MOUNTAIN VIEW DEALER AND THEY FOUND THE "LOW PRESSURE EGR" WAS BAD AND NEEDED TO BE REPLACED WITH A COST OF $1800. WE FEEL THIS IS VERY DANGER TO HAPPEN TO ANY CAR BECAUSE SUCH AN FAILURE IT'S NOT SAFE TO US AND ALSO TO OTHER DRIVERS. THIS SHOULD BE RECALLED!
Source: NHTSA WEB SITE -
2011 BMW X5 DIESEL SAV- BUFFALO, NY
THE PASSENGER RESTRAINT LIGHT IS ON. DEALER REPORTS THERE IS A FAULT STORED FOR THE PASSENGER SIDE SEAT MAT. I UNDERSTAND THAT BMW HAS HAD RECALLS FOR THIS PROBLEM IN PREVIOUS MODEL YEARS.
Source: NHTSA WEB SITE -
2011 BMW X5- NATCHEZ, MS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO A DEALER (BMW 6655 COLISEUM BLVD, ALEXANDRIA, LA 71303 (318) 445-6678) TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 19V017000 (AIR BAGS). AFTER THE RECALL REMEDY WAS PERFORMED, THE VEHICLE WAS TOWED BACK TO THE CONTACTS RESIDENCE HOWEVER THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED ALONG WITH A NOTE FROM THE DEALER INDICATING THAT THE ENGINE WAS AT A 50% CAPACITY AND THAT THE VEHICLE NEEDED TO BE RETURNED AT THE DEALER. THE CONTACT CALLED THE SAME DEALER WHEN IT WAS INFORMED THAT THE DRIVE SHAFT NEEDED TO BE REPLACED UNDER AN EXTENDED WARRANTY BUT AFTER CALLING ON A LATER TIME THE DEALER THEN INFORMED THE CONTACT THAT THEY WOULD BE RESPONSIBLE FOR THE COST OF REPAIRS. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD INVESTIGATE THE ISSUE HOWEVER THEN DECLINED TO COVER ANY REPAIR COSTS. THE FAILURE MILEAGE WAS 107,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BMW X5- SAN ANTONIO, TX
AFTER HAVING THAT OIL CHANGE THE CHECK ENGINE WENT ON THE ENGINE POWER REDUCED TURNING THE WHOLE CAR OFF DURING DRIVING OVER 45 MILES. BMW FOUND ERROR CODE WHICH SHOWED EXHAUST CAMSHAFT STUCK, THIS IS AN ERROR DUE TO TIMING/VANES. AFTER CLEANING THE CAMSHAFT SOLENOID AND NO VISIBLE DAMAGE PRESENT THEY STATED FURTHER RESEARCH WOULD NEED TO BE CONDUCTED. COST WOULD BE OVER 1000.00. ARE OTHER CONSUMERS HAVING ISSUES WITH THE VANOS SYSTEM?
Source: NHTSA WEB SITE -
2011 BMW X5- SAN ANTONIO, TX
AFTER HAVING THE OIL CHANGED AND DRIVING FOR SEVERAL MILES, THE VEHICLE LOST POWER. IT HAD A CODE WHICH WAS DIAGNOSED AS THE EXHAUST CAMSHAFT STUCK, THIS WAS AN ERROR DUE TO THE TIMING/VANOS SYSTEM. THERE WAS NO VISUAL DAMAGE TO THE CAMSHAFT SOLENOIDS BUT WERE CLEANED YET STILL HAVING ISSUES. ARE OTHER CONSUMERS HAVING THIS TYPE OF ISSUE?
Source: NHTSA WEB SITE