2012 BMW X5 Complaints

View complaints related to 2012 BMW X5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 290 complaints submitted for the 2012 BMW X5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 BMW X5
    - WINDERMERE, FL

    THERE WAS A WATER PUMP RECALL FOR MY BMW X5, I TOOK MY X5 DUE TO AN ENGINE MALFUNCTION, THE DEALER DIDN'T DO THE WATER PUMP RECALL, INSTEAD, THEY CHARGE ME FOR REPLACING THE IVM AND THE CHARGE AIR PIPE STATING THAT WAS THE ENGINE MALFUNCTION, AFTER I PAID APPROXIMATELY $2,500 THEY CAME BACK AND TOLD ME THE ENGINE MALFUNCTION WAS DUE TO THE WATER PUMP, SO THEY CHARGED ME AN ADDITIONAL $1,380 FOR THE WATER PUMP. I JUST CHECKED THE RECALLS ON MY VEHICLES AND NOTICED THERE'S A WATER PUMP RECALL, HOWEVER, I HAD TO PURCHASE THE WATER PUMP AND OTHER ITEMS NOT NEEDED FOR THE ENGINE MALFUNCTION MESSAGE RELATED TO THE WATER PUMP. HOW CAN I SUBMIT A REIMBURSEMENT FOR THE AMOUNT AMOUNT PAID WHEN THERE WAS A RECALL AND I PAY FROM MY POCKET THE AMOUNT OF $3,880.00 RELATED TO THE WATER PUMP. ALSO, THE DEALER DID A DRIVE SHAFT RECALL, HOWEVER NOW THE TRANSFER CASE IS NOT WORKING, CREATING THE FRONT UNIVERSAL JOINT TO FAIL AFTER THE DRIVESHAFT RECALL WAS DONE, THE FRONT WHEELS IS AFFECTING THE VEHICLE TRACTION. WATER AND DEBRIS MAY BE ENTERING THE FRONT DRIVESHAFT'S UNIVERSAL JOINT AND MAY CAUSE EXCESSIVE WEAR AND POSSIBLY RESULTING IN THE JOINT'S FAILURE. *TR

    Source: NHTSA WEB SITE
  • 2012 BMW X5
    - SUWANEE, GA

    THE VEHICLE HAS STARTED SHOWING AN ENGINE CHECK LIGHT WITH A CODE 28A0. WHILE RESEARCHING, I FIND THIS IS A COMMON ISSUE FACED BY MANY OWNERS WHICH APPEARS TO BE OUT OF A DESIGN FLAW. THE REMEDY IS VERY EXPENSIVE AND NOT ATTRIBUTABLE TO ANY USER ERRORS. SINCE IT APPEARS TO BE A VERY COMMON PROBLEM WITH THE N55 ENGINES FOR BMW, THE COMPANY SHOULD ISSUE A SAFETY RECALL AND GET ALL THE AFFECTED VEHICLES CHECKED AND FIXED.

    Source: NHTSA WEB SITE
  • 2012 BMW X5
    - TRATT, NY

    TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE UNEXPECTEDLY OVERHEATED WITH THE SERVICE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO BMW MT KISCO LOCATED AT 250 KISCO AVE, MT KISCO, NY 10549, PHONE NUMBER: (914) 614-0884, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WATER PUMP NEEDED TO BE REPLACED AND THE VEHICLE WAS STILL PENDING REPAIRS. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V248000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 BMW X5
    - LOVELAND, CO

    WHILE DRIVING HOME ON THE MOST DANGEROUS HIGHWAY IN COLORADO, MY VEHICLE SUDDENLY WENT FROM DOING 75MPH TO 50MPH DURING TRAFFIC HOUR, ALMOST CAUSING MY VEHICLE TO GET INTO AN ACCIDENT, WITH MY FAMILY IN THE CAR. SO VERY DANGEROUS. THE ENGINE LIGHT AND THE ENGINE MALFUNCTION MESSAGE CAME ON. I WAS ABLE TO MERGE OFF THE HIGHWAY AND HAVE MY CAR AND HAVE A MECHANIC TAKE A LOOK AT IT. THE ERROR CODE IS P15DF (HIGH PRESSURE FUEL PUMP). I DID SOME RESEARCH ON THIS AND FOUND THAT BMW HAD BEEN TAKEN TO COURT ON THIS SAFETY ISSUE. BMW HAD RECALLED 1000'S OF BMW'S FOR THIS EXACT SAME ISSUE. I WROTE TO BMW CUSTOMER RELATIONS AND THEIR RESPONSE BASICALLY IS THAT MY CAR'S VIN DOES TO QUALIFY FOR THIS RECALL. I STATED TO THEM THAT IT SHOULD BE RECALLED BECAUSE IT HAS THE EXACT SAME PROBLEM AS THE 1000'S THAT WERE RECALLED. IN REALITY THEY DO NOT WANT TO PAY FOR IT. I FEEL THAT MY VEHICLE SHOULD BE RECALLED TO INCLUDE 1000'S OF OTHER X5'S, BEFORE SOMEONE IS KILLED.

    Source: NHTSA WEB SITE
  • 2012 BMW X5
    - LEBANON, PA

    IT IS MAKING A HORRIBLE CRYING NOICE AND IT'S VIBRATES. THE WATER PUMP WAS ALREADY TAKEN CARE OF BUT STILL ONCE AGAIN PROBLEMS

    Source: NHTSA WEB SITE
  • 2012 BMW X5
    - KATY, TX

    THE SENSOR (TO DETECT IF SOMEONE IS SITTING IN THE SEAT) UNDER THE FRONT PASSENGER SEAT IS NOT WORKING PROPERLY AND REQUIRES THE SEAT BELT TO BE ACTIVATED TO SILENCE THE WARNING BEEPS, EVEN WHEN THE PASSENGER SEAT IS NOT OCCUPIED, SO IT'S CLEARLY NOT FUNCTIONING AS INTENDED. LEADS ME TO QUESTION WHETHER THE AIRBAG WILL DEPLOY IN THE EVENT OF AN ACCIDENT. THE SAME ISSUE HAPPENED FOR SEVERAL YEARS WITH OUR 2007 BMW 530 AND THAT WAS FINALLY ACKNOWLEDGED BY BMW AND WE WERE OFFERED A FREE REPAIR FOR THIS ITEM. KEEP WAITING ON THEM TO INCLUDE OUR X5. IT'S BEEN SEVERAL YEARS.

    Source: NHTSA WEB SITE
  • 2012 BMW X5
    - PHILA, PA

    I PURCHASED MY BMW LAST YEAR IT HAD 89,000 MILES ON IT I WENT TO GET A OIL CHANGE AND 2 WEEKS LATER I WAS DRIVING ON THE HIGHWAY AND THE CAR JUST WENT FROM 65 MILES TO 40 MILES THE BIG ENGINE LIGHT CAN ON AND NOW I CANT GO OVER 50 MILES SO INCANTVGETBIN THE HIGH WAY CAN SOMEONE PLZ TELL.WHAT YO DO I NEED SOME ANSWERS

    Source: NHTSA WEB SITE
  • 2012 BMW X5
    - GOLDEN BEACH, FL

    MY 2012 BMW X5 DEVELOPED TRANSFER CASE PROBLEM. THE TRANSFER CASE SHUTTERS AND THE CAR START JUMPING WHEN I MAKE LEFT OR RIGHT TURN FROM THE STOP, WHICH IS CLEARLY A SAFETY ISSUE. THE CAR HAS 49200 MILES AS OF TODAY, SEP 2019. THIS REPRESENTS DANGER IN DRIVING THE CAR AND TRANSFER CASE HAS TO BE REPLACED. SEARCHING THE INTERNET REVEALED THAT IT'S A COMMON ISSUE WITH 2012 BMW X5 VEHICLES AND IN MY OPINION, BMW MUST FIX FAULTY TRANSFER CASE FREE OF CHARGE. AS IT STANDS TODAY, BRAMIN BMW IN MIAMI QUOTED ME $5000 PLUS TAX TO REPLACE TRANSFER CASE.

    Source: NHTSA WEB SITE
  • 2012 BMW X5
    - DENVER, CO

    EGR VALVE IS FAULTY CAUSING EMISSIONS ISSUES AND CAN LEAD TO OVERHEATING. RECALLS HAVE BEEN PERFORMED ON 2009 - 2011 MODELS AND 2013 MODELS AND NEWER BUT NOT ON THE 2012 WITH THE SAME ISSUE.

    Source: NHTSA WEB SITE
  • 2012 BMW X5
    - GENEVA, NY

    WHILE DRIVING 75 MPH 250 MILES AWAY FROM HOME THE DRIVE SHAFT ON MY BMW X5 BROKE. I THINK THE RECALL NUMBER IS 17V-138. I WAS ON A MAJOR HIGHWAY IN THE LEFT LANE. THE CAR WAS BUCKING AROUND, SMOKING AND WAS VERY VERY DIFFICULT TO STEER. BEFORE THIS THE CAR WAS DRIVING PERFECTLY. IT HAPPENED IN AN INSTANT. I WAS ABLE TO GET TO THE SIDE OF THE ROAD WITHOUT INJURING MYSELF OR MY PASSENGERS. I HAD MY CAR TOWED TO A LOCAL GARAGE WHO SAID IT WAS CATASTROPHIC. I LOOKED UP ON YOUR WEBSITE AND SAW THE DRIVE SHAFT WAS A RECALL. I WAS NEVER INFORMED OF THIS BY BMW. I HAD MY HOME GARAGE GO GET IT. THEY SENT IT TO A BMW DEALER WHO HAD IT OVER 2 MONTHS. THEY REPLACED THE ENGINE. IT WAS RETURNED TO MY GARAGE. I DROVE IT ABOUT 10 MILES BEFORE THE TRANSMISSION WARNING LIGHT CAME ON AND THE CAR LOST THE INABILITY TO ACCELERATE. I WAS ON THE THRUWAY SO THIS WAS VERY SCARY. BMW IS SAYING THIS HAS NOTHING TO DO W THE DRIVE SHAFT BREAKING AND KILLING THE ENGINE AS PARTS WERE FLYING AROUND INSIDE. 5 DAYS BEFORE THE ORIGINAL INCIDENT I HAD THE CAR CHECKED OVER BY MY GARAGE AS I WAS GOING ON A TRIP. I WAS TOLD MY CAR SHOULD HAVE THE TRANSMISSION FLUID AND FILTER CHANGED NEXT TIME IN BUT IT WASN'T URGENT. I AM NOW LOOKING AT A $5000 REPAIR. OBVIOUSLY THIS IS FROM THE CATASTROPHE. BMW SHOULD PAY FOR THIS REPAIR, REIMBURSE ME FOR ALL THE TOWING CHARGES AND REIMBURSE MY GARAGE FOR LETTING ME HAVE A LOANER FOR OVER 2 MONTHS. PLEASE HELP. I HAVE PICTURES AND WILL TRY TO UPLOAD THEM.

    Source: NHTSA WEB SITE