2011 BMW X5 Complaints
View complaints related to 2011 BMW X5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 330 complaints submitted for the 2011 BMW X5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 BMW X5- SAN ANTONIO, TX
OIL WAS CHANGED AND SHORTLY AFTER THE ENGINE LOST POWER. THEN DISPLAYED AN ENGINE LIGHT. TOOK TO BMW AND STATED THE FAULT WAS FOR EXHAUST CAMSHAFT STUCK AND THIS ERROR WAS DUE TO THE TIMING/VANOS SYSTEM. THE CAMSHAFT SOLENOIDS HAD NO VISIBLE DAMAGE AND WHERE CLEANED. THEY STATED FURTHER RESEARCH NEEDED TO BE DONE WHICH WOULD BE OVER $1000+.
Source: NHTSA WEB SITE -
2011 BMW X5- SAN ANTONIO, TX
AFTER RECEIVING AN OIL CHANGE, THE CHECK ENGINE LIGHT CAME ON CODE 88624 WHICH CAUSED THE ENGINE TO LOOSE POWER. AFTER INSPECTION THE FAULT WAS FOR EXHAUST CAMSHAFT STUCK WHICH IS AN ERROR DUE TO THE TIMING/VANOS SYSTEM. NO VISIBLE DAMAGES WHERE FOUND TO THE CAMSHAFT SOLENOIDS THAT ARE ACCESSIBLE. PLEASE ADVISE IF THERE ARE ANY OTHER ISSUES WITH CONSUMERS FOR THESE PROBLEMS, THANK YOU!
Source: NHTSA WEB SITE -
2011 BMW X5- SAN ANTONIO, TX
THE VEHICLES OIL WAS CHANGE AT THE BMW MECHANIC. SHORTLY AFTER DRIVING AWAY, THE ENGINE STARTED TO MALFUNCTION. RETURNED VEHICLE AND THEY STATED THAT THE VANOS WERE DAMAGE AND NEEDED TO BE REPLACED. THIS WAS A PREVIOUS ISSUE FOR THE BMW VANOS SYSTEMS AND THERE DECISION WAS TO EXTEND THE WARRANTY ANOTHER 10 YEARS. I HAVE NOT RECEIVED SUCH LETTER STATING THIS AND THE BMW FACILITY WANTS TO CHARGE ME.
Source: NHTSA WEB SITE -
2011 BMW X5- NYC, NY
MY CAR HAS BEEN IN THE SHOP SINCE 12/19/2017. MY CAR WAS IN THE SHOP FOR THE FUEL PUMP RECALL AND CHANGE OF SPARK PLUGS. A YEAR LATER IT WENT BACK INTO THE SHOP FOR REPLACING A FUEL INJECTOR ALONG WITH SPARK PLUGS. 2 MONTHS LATER ITS BACK IN THE BMW SHOP FOR FUEL PRESSURE PUMP & TURBO HOSE. MY CAR IS CONSTANTLY IN THE SHOP AND I AM PAYING FOR EVERYTHING.
Source: NHTSA WEB SITE -
2011 BMW X5 DIESEL SAV- SAN JOSE, CA
THE ISSUE STARTED WITH EXHAUST FUME IN THE CABIN FOR 2-3 DAYS. FOLLOWED BY AIR LEAKING SOUND FROM THE ENGINE BAY ON LOW RPM. VEHICLE WENT IN AND OUT OF LIMP MODE (GETTING "ENGINE MALFUNCTIONED / REDUCED POWER" MESSAGE) WHILE DRIVING WHICH WAS VERY DANGEROUS ON HIGHWAY OR MERGING INTO TRAFFIC. DEALER FOUND OUT THAT THE EGR COOLER WAS CRACKED.
Source: NHTSA WEB SITE -
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2011 BMW X5 DIESEL SAV- LOMBARD, IL
CHECK ENGINE LIGHT TRIGGERED . TWO ISSUES: - THE DEALER DIAGNOSED A PROBLEM WITH THE SENSOR IN THE DIESEL-EXHAUST-FLUID PASSIVE TANK. THE SENSOR IS BUILT INTO THE TANK, SO THE ENTIRE TANK NEEDS TO BE REPLACED. THE VEHICLE IS NO LONGER UNDER THE ORIGINAL WARRANTY AND THERE IS NO WARRANTY EXTENSION ON THIS PART. - THE EGR COOLER, WHICH IS SPECIFIC TO DIESEL ENGINE POWERED BMWS HAS A CRACK. THIS COOLER IS NEEDED TO COOL THE TEMPERATURE OF THE AIR MOVING THROUGH THE EGR VALVE. THIS PART IS NOT CONSIDERED PART OF THE EMISSIONS SYSTEM, SO NOT COVERED. THERE IS NO WARRANTY EXTENSION EITHER ON THIS PART.
Source: NHTSA WEB SITE -
2011 BMW X5- LOS ALTOS, CA
TAKATA RECALL. WE HAVE A TERRIBLE TRACK RECORD WITH THE TWO LOCAL DEALERS, AS THEY DO NOT DO WORK THAT THEY SAY THEY DO. THEY ALSO MAKE IT VERY DIFFICULT TO GET CARS INTO SERVICE AND BACK AGAIN. I DO NOT WANT TO DEAL WITH THEM AGAIN. THEY HAVE ZERO RESPECT FOR THE LAW, THE CAR SHOWS THE "AUDI AUTO ACCELERATE PROBLEM" WHEN COMING OFF THE FREEWAY AND I PARKING LOTS. THE CAR WAS DELIVERED IN A STATE WHERE IT COULD NOT BE DRIVEN ON THE STREET LEGALLY, AND THEY HAD THE GALL TO DEMAND THAT WE SIGN A WAIVER WHICH WE DID TO DO. THEY HAD TO FIX THE LEGAL ISSUES THE CAR HAD.
Source: NHTSA WEB SITE -
2011 BMW X5- BOZEMAN, MT
HIGH PRESSURE FUEL PUMP FAILURE ON N55 ENGINE. 10/10 MANUFACTURE DATE USED THE EXACT HPFP AS THE ONE THAT BMW EXTENDED THE WARRANTY ON THE N54 ENGINE. WHEN YOU PULL OUT IN FRONT OF TRAFFIC THE ENGINE GOES INTO LIMP MODE AND NO ACCELERATION CAUSING A MAJOR SAFETY ISSUE. ALSO IT CAN JUST DIE LEAVING YOU STRANDED IN THE MIDDLE OF NOWHERE.
Source: NHTSA WEB SITE -
2011 BMW X5- DECATUR, GA
BURNING SMELL INSIDE CAR CABIN. IMMEDIATE LOSS OF POWER DURING ACCELERATION. ENGINE STOPS ABRUPTLY COAST TO THE SIDE OF THE ROAD AND RESTART. TODAY IS THE SECOND TIME, THE FIRST TIME HAPPENED TWO WEEKS AGO
Source: NHTSA WEB SITE -
2011 BMW X5 DIESEL SAV- SAN DIEGO, CA
LEAKING EGR COOLER. DEALER STATED THAT IF ISSUE IS NOT REPAIRED A POTENTIAL FIRE HAZARD EXISTS. A RECALL WAS ISSUED FOR VIN SPECIFIC VEHICLES BUT OTHERS WITH THE SAME ISSUE ARE NOT COVERED BY THE RECALL.
Source: NHTSA WEB SITE