2013 BMW X5 Complaints

View complaints related to 2013 BMW X5. The complaints found here are submitted by actual consumers with first hand experience. There are more than 160 complaints submitted for the 2013 BMW X5. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 BMW X5
    - HIGHLANDS RANCH, CO

    DRIVERS DOOR NOT OPENING OR CLOSING PROPERLY. THE INSIDE DOOR HANDLE MALFUNCTIONS NOT ALLOWING DRIVER TO OPEN DOOR. IN SOME CASES AFTER OPENING DOOR THE DOOR ACTUATOR DOES NOT WORK PROPERLY AN MAINTAINS DOOR IN LOCKED POSITION WHICH PREVENTS CLOSURE OF DOOR. BOTH SITUATIONS ARE SAFETY CONCERNS WITH NOT BEING ABLE TO EXIT VEHICLE AND/OR CLOSE DOOR. ISSUES HAPPEN FREQUENTLY BUT ARE HARD TO REPRODUCE. THE ONLY WORK AROUND IS TO REPEATEDLY PRESS THE DOOR UNLOCK BUTTON UNTIL DOOR OPENS OR CLOSES. THIS PROBLEM ALWAYS OCCURS WHEN STOPPED AND VEHICLE IS IN PARK.

    Source: NHTSA WEB SITE
  • 2013 BMW X5
    - BENICIA, CA

    PASSENGER'S FRONT AIR BAG: DURING AIR BAG DEPLOYMENT IN AN ACCIDENT, THE PASSENGER'S FRONT AIR BAG MODULE MAY PRODUCE EXCESSIVE INTERNAL PRESSURE THAT COULD CAUSE THE INFLATOR TO RUPTURE. RECALL STATUS RECALL INCOMPLETE REMEDY FINAL REMEDY PARTS ARE AVAILABLE. YOUR BMW CENTER WILL REPLACE THE PASSENGER'S FRONT AIR BAG MODULE FOR FREE. PLEASE MAKE AN APPOINTMENT WITH AN AUTHORIZED BMW CENTER IMMEDIATELY. SAFETY RISK DESCRPITION INFLATOR RUPTURE COULD RESULT IN METAL FRAGMENTS STRIKING THE DRIVER OR OTHER PASSENGERS

    Source: NHTSA WEB SITE
  • 2013 BMW X5
    - CUMMING, GA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2013 BMW X5. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V030000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (UNITED BMW, 11458 ALPHARETTA HWY, ROSEWELL, GA 30076) STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 BMW X5
    - BERMINGHAM, AL

    TL* THE CONTACT OWNS A 2013 BMW X5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V138000 (POWER TRAIN). THE CONTACT TOOK THE VEHICLE TO BMW OF BIRMINGHAM (1000 TOM WILLIAMS WAY, IRONDALE, AL 35210) WHERE THE TECHNICIAN INFORMED THE CONTACT THAT BMW WOULD NOT HONOR THE RECALL BECAUSE THERE WAS NO FAILURE WITH THE DRIVESHAFT. THE DEALER STATED THAT BMW EXTENDED THE WARRANTY TO 125,000 MILES. THE CONTACT ASKED THE DEALER WHAT WOULD HAPPEN IF A FAILURE OCCURRED WITH THE TRANSMISSION OR ENGINE. THE TECHNICIAN INFORMED THE CONTACT THAT BMW WOULD REPLACE THE TRANSMISSION OR THE ENGINE FREE OF CHARGE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT STATED THAT THE VEHICLE VIBRATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE MILEAGE WAS 56,500. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 BMW X5
    - HUNTINGTON, WV

    PLASTIC FIRE WALL BULKHEAD BETWEEN ENGINE COMPARTMENT AND CABIN FILTER HOUSING LOCATION, BULKHEAD IS PRONE TO BREAKAGE AND WILL SNAP BETWEEN THE UPPER SECTIONS AND THE LOWER LETTING FUMES TRAVEL INTO THE PASSAGES COMPARTMENT. ENGINE COMPARTMENT CHEMICAL FUMES WILL IS SMELLED IN THE CABIN OF THE CAR WHEN THE CAR IS STOPPED AND THE ENGINE IS HOT. SMELL DISSIPATES DURING DRIVING AT HIGH WAY SPEEDS. BMW PART NUMBERS 51717169419,51717169420,5171769421. THIS IS COMMON ON ALL E70 X5 BMW, THE PLASTIC BULKHEAD SEPARATES DUE TO THE THIN AMOUNT OF PLASTIC BETWEEN THE UPPER SECTION AND THE OFFSET LOWER SECTIONS OF THE BULKHEAD PARTS. PRESSURE FROM THE HOOD AND HEAT MAY CAUSE THE FAILURE OF THESE PARTS. A SHOP REPAIR OF THIS PROBLEM COULD COST UP TO 500$ AND WOULD BRAKE AGAIN LATER ON.

    Source: NHTSA WEB SITE
  • 2013 BMW X5
    - EDINA, MN

    ENGINE OVERHEATING WARNING. SEARCHED ONLINE AND FOUND MANY BMW X5 OWNERS ARE EXPERIENCING THE SAME ISSUE, THE LIKELY CAUSE IS A BAD WATER PUMP. IF THIS IS HAPPENING TO MANY USERS, IT SHOULD BE RECALLED. ALSO I FOUND THERE WAS A RECALL ON WATER PUMP FOR 2008-2011 MODELS. HTTPS://WWW.CONSUMERREPORTS.ORG/CRO/NEWS/2011/10/RECALL-32-000-BMW-VEHICLES-MDASH-BAD-WATER-PUMPS/INDEX.HTM

    Source: NHTSA WEB SITE
  • 2013 BMW X5
    - BERNARDSVILLE, NJ

    TL* THE CONTACT OWNS A 2013 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V138000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF MORRISTOWN (111 RIDGEDALE AVE, MORRISTOWN, NJ) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 BMW X5
    - SOUTH SAN FRANCISCO, CA

    TAKATA RECALL - I'VE BEEN NOTIFIED BY MAIL ABOUT ONE YEAR AGO THAT THE AIRBAG HAS BEEN RECALLED. I SERVICED MY CAR SEPT 2017 AND THEY STILL SAID THAT THE PART IS NOT AVAILABLE. I BELIEVE THE RECALL TOOK PLACE IN 2016. I'VE HAD SO MANY MECHANICAL PROBLEMS AND YET THEY REFUSED TO BUY THE CAR BACK AS A LEMON

    Source: NHTSA WEB SITE
  • 2013 BMW X5
    - SUWANEE, GA

    VEHICLE WAS IN MOTION ON COUNTY ROAD WHEN OVERHEAT WARNING CAME ON ADVISING TO SLOW DOWN. WITHIN 10 SECONDS VEHICLE OVERHEATED WARNING CAME ON AND CAR SHUT DOWN FORCING VEHICLE OFF THE ROAD. NO APPARENT OTHER WARNING, NO SYMPTONS SUCH AS STEAM FROM BLOWN HOSE OR HOLE IN RADIATOR. VEHICLE 4 YEARS OLD W/69K MILES; WATER PUMP & THERMOSTAT WENT BAD. $1500 REPAIR. APPARENTLY BMW KNOWINGLY MANUFACTURED X5 WITH INFERIOR WATER PUMP W/50K WARRANTY. THIS IS ONLY COMING TO LIGHT TO CUSTOMERS NOW SINCE X5'S ARE OVERHEATING AFTER WARRANTY. VERY DANGEROUS AND SCARY WITH VEHICLE JUST SHUTTING DOWN ENROUTE IN THE MIDDLE OF ROAD. FOR A LUXURY VEHICLE MANUFACTURER THIS IS A MAJOR FAIL AND SHOULD BE CORRECTED.

    Source: NHTSA WEB SITE
  • 2013 BMW X5
    - BOSTON, MA

    SUFFERED AN ENGINE KILL AT 65MPH DURING HIGHWAY DRIVING. WE RECEIVED A WARNING THAT THE ENGINE WAS OVERHEATING APPROXIMATELY 10-15 SECONDS BEFORE THE ENGINE SHUT DOWN AND THERE WAS NO POWER TO THE ACCELERATOR. VERY FORTUNATE TO BE ALIVE. CAR TOWED AND PROBLEM PER BMW SERVICE WAS THE WATER PUMP.

    Source: NHTSA WEB SITE