2011 BMW X5 SAV Complaints

I PREVIOUSLY FILED A COMPLAINT WITH YOU, BUT INADVERTENTLY SAID MY CAR WAS MFG IN MARCH 2011, BUT IT WAS ACTUALLY MFG IN MARCH 2010. BMW PREVIOUSLY RECALLED VEHICLES MFG FROM APRIL 4 TO NOV 30 2010. DUE TO CONTINUING COMPLAINTS, BMW RECALLED THE ENTIRE MODEL YEAR, BUT ONLY ADDED THE NEW RECALL TO THE PREVIOUS RECALL, SO IT GOES FROM APRIL 2010 TO 2013. MINE WAS ONE OF THE FIRST MFG IN 2010 AND HAS THE SAME ISSUE BUT WAS NOT RECALLED. CAN YOU PLEASE EXTEND THE RECALL BACK ONE MONTH TO GET THE FIRST CARS PRODUCED THAT YEAR? MINE IS ABOUT THE ONLY ONE LEFT OUT OF THE RECALL AND HAS ALREADY FAILED AND IS IN THE SHOP BUT BMW DENIES THE CLAIM.

CRYSTALLIZED DIESEL EXHAUST FLUID (DEF) CLOGGING SELECTIVE CATALYST REDUCTION (SCR) METERING VALVE. VALVE FAILURE. ADDITIONAL SUBSEQUENT DAMAGE TO DEF METERING LINE, NOX SENSOR, WIRING, CONNECTORS, ETC. CHECK ENGINE LIGHT ON. MULTIPLE CODES SET IN COMPUTER. SAME ISSUE WITH SAME SCR METERING UNIT PART # 18 30 7 807 206 (BOSCH OEM) AS ACKNOWLEDGED IN BMW TECHNICAL SERVICE BULLETIN SI B 18 04 12 WHICH COVERS REPLACEMENT OF SELECTIVE CATALYST REDUCTION (SCR) METERING UNIT IN E90 SERIES VEHICLES WITH SAME M57Y DIESEL ENGINE AS MY VEHICLE. BMW HAS EXTENDED WARRANTY COVERAGE FOR MY VEHICLE TO 10 YEARS/120,000 MILES FOR OTHER RELATED DIESEL EXHAUST FLUID (DEF) ISSUES, INCLUDING, BUT NOT LIMITED TO ACTIVE DEF TANK/SENSOR, FOOTWELL MODULE, EGR/NOX SENSORS, ETC.

WARNING MESSAGE APPEARED: RESTRAINT SYSTEM MALFUNCTION! FAULT IN PASSENGER RESTRAINT SYSTEM AFFECTING AIRBAG, BELT TENSIONER OR BELT-FORCE LIMITER. ALSO DRIVER'S ELECTRIC SEAT CONTROL NOT WORKING.

I RECEIVED THE ORIGINAL RECALL NOTICE IN MARCH 2016 FOR MY DRIVERS FRONT AIR BAG, RECEIVED ANOTHER ONE JULY 2016 FOR PASSENGER FRONT AIR BAG. WONDERING HOW MANY OTHER ONE'S I WILL RECEIVE. NOTHING HAS BEEN REPAIRED. ALL I HEAR IS BY SUMMER, THEN BY MID SUMMER NOW, THEY DON'T KNOW. BUT THEY SUGGEST I WARN ANYONE DRIVING MY CAR THEY COULD GET KILLED IF IN AN ACCIDENT. I CONSIDER THAT I AM DRIVING A $85000 DEATH TRAP. SINCE THERE IS SUCH DANGER SHOULD NOT SOMEONE HAVE TO PROVIDE ME WITH A LOANER CAR OR RENTAL AT THEIR EXPENSE!. BECAUSE I AM TELLING YOU IF I OR SOMEONE SHOULD BECOME INJURED OR DEAD THE LAWSUIT WILL BE BIG. ISN'T THERE SOME TIMEFRAME THAT BMW HAS TO COMPLY IN.?? I WAS INFORMED TODAY BY BMW THAT THEY DO NOT HAVE ANY TIMEFRAME "MAYBE" BY END OF MONTH, HAHA BEEN HEARING THAT SINCE MARCH "MAYBE" "MAYBE" "MAYBE".

DRIVER SIDE AIRBAG RECALL IN FEBRUARY AND WE STILL HAVE NOT RECEIVED THE PART. 6 MONTHS IS UNACCEPTABLE WHEN IT COMES TO THE SAFETY OF MYSELF AND MY FAMILY.

AT 84,500 MILES, DURING FRONT DRIVESHAFT RECALL SERVICE, THE VEHICLE WAS DIAGNOSED WITH A FAILED TRANSFER CASE. SYMPTOMS INCLUDE VIBRATION DURING ACCELERATION, AND TURNING.

THE VEHICLE EXPERIENCED A HIGH PRESSURE FUEL PUMP FAILURE. UPON MERGING ON TO A HIGHWAY THE FOLLOWING SYMPTOMS OCCURRED: BACKFIRING, LOSS OF POWER, MISFIRES, AND REDUCED ENGINE PERFORMANCE. THE VEHICLE WAS UNABLE TO MAINTAIN NOMINAL FUEL PRESSURE IN THE FUEL RAIL. THE HIGH PRESSURE FUEL PUMP WAS REPLACED AS PER BMW SERVICE DOCUMENTATION WHICH REQUIRED THE REPLACEMENT OF THE THROTTLE BODY GASKET, AND 2 ALUMINUM BOLTS SECURING WIRING HARNESS TO THE ENGINE BLOCK. THERE WERE NUMEROUS FAULT CODES PRESENT. ALL WERE CONSEQUENTIAL EXCEPT FOR "002C01 HIGH PRESSURE FUEL, PLAUSIBILITY PRESSURE TOO LOW".

WHILE TRAVELING 70MPH EB ON INTERSTATE 10, BILOXI, MS AREA, A SUDDEN RUMBLING SOUND WAS HEARD COMING FROM BENEATH THE VEHICLE FOLLOWED BY A LOUD POP AND SEVERE BANGING AND VIBRATION. THE VEHICLE IMMEDIATELY LOSS POWER AND I WAS FORCED TO MANEUVER THROUGH MODERATE HIGH SPEED TRAFFIC IN DANGEROUS CONDITIONS TO THE SIDE OF THE INTERSTATE. ONCE COMING TO A STOP, FURTHER MOVEMENT WAS NOT POSSIBLE. THE VEHICLE WAS TOWED APPROXIMATELY 50 MILES TO NEAREST BMW DEALERSHIP IN MOBILE, ALABAMA WHERE THE ISSUE WAS DIAGNOSED AS A SNAPPED DRIVESHAFT. BMW WAS AWARE OF THE POTENTIALLY DEADLY DRIVESHAFT ISSUE AS I HAD RECEIVED A LETTER EXTENDING THE DRIVESHAFT WARRANTY 5 MONTHS PRIOR. THEY CHOSE NOT TO ISSUE A RECALL BUT INSTEAD ONLY ISSUED A LIMITED EXTENDED WARRANTY ON THE DRIVESHAFT. EXPERIENCING THIS FAILURE AT HIGHWAY SPEEDS HAS SHOWN ME THAT THIS FAILURE HAD FATAL POTENTIAL. MY VEHICLE HAD BEEN CHECKED AND PRONOUNCED FIT BY A LOCAL BMW DEALERSHIP 6 DAYS PRIOR TO THIS INCIDENT......UPDATED 06/23/16 * BF *CN

THE HIGH PRESSURE FUEL PUMP ALONG WITH HIGH PRESSURE FUEL PUMP SENSOR AND INJECTOR HAS FAILED, CAUSING THE ENGINE TO REDUCE POWER AND MAKING IT AN UNSAFE CONDITION TO DRIVE AT HIGHWAY SPEED.

IN 5 YEARS SINCE I BOUGHT THIS VEHICLE NEW, I HAVE HAD TO REPLACE THE AIR CONDITIONER EVAPORATOR 4 TIMES. THE FIRST THREE TIMES WERE COVERED UNDER WARRANTY, AND THE LAST ONE I HAD TO PAY FOR OUT-OF-POCKET.