2007 BMW X5 SAV Complaints

WHEN ACCELERATING FROM A DEAD STOP, THE CAR DOES NOTHING WHEN YOU STEP ON THE ACCELERATOR AND THEN LUNGES FORWARD. THE SUDDEN BUCKING AND HESITATION MAKES HARD TO CONTROL THE CAR ESPECIALLY IN BUMPER TO BUMPER TRAFFIC. I LIVE IN A SUBURB OF NEW YORK CITY AND I DRIVE IN STOP AND GO TRAFFIC AT 5 TIMES EVERY WEEK. THIS DOES NOT HAPPEN EVERY TIME YOU ACCELERATE, BUT MOSTLY WHEN THE CAR IS HOT, LIKE IN TRAFFIC. THE CAR PERFORMS FINE WHEN IT IS COLD. THE DEALER HAS EXPERIENCED THE PROBLEM, AND THE CAR HAS IMPROVED, BUT IT IS STILL BAD WHEN IT GETS HOT. THE DEALER AND THE MANUFACTURER'S REPRESENTATIVE REFUSE TO DO MORE THAN DRIVE IT AROUND THE BLOCK AND THE LAST TIME IT WAS THERE THEY DROVE IT WHILE IT WAS COLD AND IT WAS OK. I HAVE BROUGHT THE CAR BACK TO THEM SIX (6) TIMES AND THEY STILL CAN NOT FIX THIS. I THINK THIS IS AN ACCIDENT WAITING TO HAPPEN. THE CAR IS VERY HARD TO CONTROL IN TRAFFIC AND I AM AFRAID THAT SOMEDAY I MIGHT HIT THE CAR IN FRONT OF ME, ESPECIALLY WHEN IN TRAFFIC. MY FIRST COMPLAINT TO THE DEALER WAS MARCH 30, 2009 AND THE PROBLEM CONTINUES TO TODAY. *TR

IN MAY 2007, I PURCHASED A NEW BMW 2007 X5 4.8 VEHICLE. SINCE THEN, I HAVE EXPERIENCED "HIGH BATTERY DRAINAGE" WARNINGS AT LEAST 12 TIMES. THE DEALERSHIP SAYS THE COMPUTER DOESN'T SHOW A HISTORY OF THIS MESSAGE AND IT DOES NOT FIND A PROBLEM WITH THE BATTERY. THE CAR ENGINE ALSO FAILS TO START AFTER REPEATED ATTEMPTS- THE LIGHTS, RADIO AND AIR TURN ON, BUT THE ENGINE DOES NOT. AFTER SEVERAL HOURS, THE ENGINE STARTS. THIS HAS OCCURRED AT LEAST 12 TIMES SINCE 11/2007 AS WELL- BUT INDEPENDENTLY OF THE "HIGH BATTERY DRAINAGE" WARNING. THE DEALERSHIP FAILS TO FIND A PROBLEM WITH THE ENGINE STARTING WHEN I TAKE THE CAR IN. IN ADDITION, THE ENGINE (AUTOMATIC TRANSMISSION) STAYS LOCKED IN ONE GEAR AND THE ENGINE REVS UP WHILE DRIVING, FAILING TO AUTOMATICALLY SHIFT TO THE NEXT GEAR UNLESS THE DRIVER RELEASES THE GAS PEDAL OR PUSHES THE GAS PEDDLE TO "THROW IT" INTO THE NEXT GEAR. IT WOULD ALSO LURCH ON INCLINES, BUT STOPPED EXPERIENCING THIS PROBLEM (PERHAPS COINCIDENTALLY) WHEN I REMOVED MY CELLPHONE FROM THE CAR'S BLUETOOTH/HANDS-FREE SYSTEM. THE DEALERSHIP AGAIN SAID THAT IT COULD NOT DETECT ANY PROBLEMS. BMW USA IS NO HELP EITHER, SINCE THEY RELY ON THE DEALERSHIPS TO REPORT ISSUES TO THEM. IF THE LOCAL DEALERS AREN'T REPORTING THE ISSUES THAT OWNERS EXPERIENCE SIMPLY BECAUSE THEY CAN'T FIND AN ANSWER, THEN NOTHING CAN BE DONE TO ENSURE THE SAFETY OF THE OWNERS AND THEIR PASSENGERS DRIVING THEIR VEHICLES. I BELIEVE A PROBLEM EXISTS WITH THE ELECTRONIC SYSTEM AND PERHAPS SOMETHING ELSE. I HAVE SEEN COMPLAINTS BY OTHER 2007 X5 OWNERS FOR THE SAME ISSUES ON WEBSITES SUCH AS EDMUNDS.COM AND OWNERS LOCALLY WHERE I LIVE. PLEASE ASSIST US, BECAUSE IT'S BECOME CLEAR THAT WE HAVE EXHAUSTED OUR RECOURSE WITH THE BMW DEALERSHIPS. BELOW IS THE DATE OF THE MOST RECENT INCIDENT. *TR

AFTER PUTTING PARKING BRAKE ON BMW X5 2007, TRIED TO RELEASE PARKING BRAKE. SYSTEM DISPLAYED PARKING BRAKE MALFUNCTION. WAS UNABLE TO DRIVE THE CAR UNTIL A BMW ASSIST SUPERVISOR TOLD ME THAT I NEED TO MANUALLY RELEASE BY PULLING A CABLE IN THE TRUNK OF A CAR. AFTER SEARCHING ONLINE IT SEEMS TO BE A COMMON PROBLEM WITH THIS CAR. I DON'T FEEL SAFE DRIVING A CAR THAT HAS MALFUNCTION BRAKES. *TR

HAVE THEIR BEEN OTHER ENGINE/CAMSHAFT DEFECT COMPLAINTS FOR THE 2007 BMW X5 VEHICLE. THE VEHICLE SENSORS ON MY X5 BMW ARE IDENTIFYING THIS AS A POTENTIAL REPAIR JOB AND THE BMW DEALER HAS CONFIRMED.

TL*THE CONTACT OWNS A 2007 BMW X5 MINI COOPER. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH ON NORMAL ROAD CONDITIONS WITH THE CRUISE CONTROL ACTIVATED. THERE WAS AN UNINTENDED INCREASE IN ACCELERATION. THE VEHICLE FAILED TO SLOW DOWN WHEN PRESSURE WAS APPLIED TO THE BRAKE PEDAL. THE GEAR WAS SHIFTED INTO THE "NEUTRAL" POSITION. THE VEHICLE CRASHED INTO A TRAFFIC SIGNAL POLE. THE AIR BAG SYSTEM FAILED TO DEPLOY WITH THE LEVEL OF IMPACT. THE DRIVER SUSTAINED SEVERE INJURIES. THE POLICE WAS CALLED TO THE SCENE. THERE WERE BODY DAMAGES TO THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE CAUSE OF FAILURE HAS NOT BEEN DETERMINED AT THIS TIME. THE FAILURE MILEAGE WAS 22,000. THE VIN WAS UNAVAILABLE.

I PURCHASED A NEW 2007 BMW X5 IN DECEMBER 2006. DURING THE TIME I HAVE OWNED THE CAR I HAVE HAD IT IN FOR SERVICE PROBLEMS 18 TIMES. SIX OF THOSE TIMES IS FOR "HIGH BATTERY DRAIN". THE CONSEQUENCE IS A CAR THAT MIGHT NOT ALWAYS START. AFTER THREE UNSUCCESSFUL ATTEMPTS TO FIX THE BATTERY DRAIN PROBLEM THEY REPLACED THE BATTERY ON THE FOURTH ATTEMPT. SINCE THE BATTERY HAS BEEN REPLACED I HAVE HAD THE CAR IN TWO MORE TIMES WITH THE SAME BATTERY DRAIN PROBLEM. THE DEALERSHIP IS NOW TELLING ME I HAVE BATTERY PROBLEMS BECAUSE I DO NOT DRIVE THE CAR ENOUGH. BMW RECOMMENDS YOU DRIVE THE CAR AT LEAST 7,500 MILES PER YEAR FOR PROPER BATTERY OPERATION. I HAVE DRIVEN MY CAR 12,000 A YEAR, EXCEEDING WHAT THEY RECOMMEND. I HAVE ALSO HAD THIS VEHICLE IN FOUR TIMES TO FIX A DMTL PUMP PROBLEM. BMW NORTH AMERICA SUGGESTED THAT THE BATTERY DRAIN HAS ALSO CAUSED THE DMTL PUMP NOT TO OPERATE PROPERLY. THE DEALERSHIP SAID THE DMTL PUMP PROBLEM WAS A RESULT OF A LOOSE CONNECTION, THEN A GAS CAP LEAK, THEN THE VENT VALVE STICKING OPEN AND LASTLY SAID ON THE FOURTH ATTEMPT TO FIX IT THAT THE DMTL PUMP JUST DOES NOT WORK PROPERLY AND REPLACED IT. WHAT IS IT??? I DO NOT RECEIVE THE SAME ANSWERS FROM BMW NORTH AMERICA VERSUS THE DEALERSHIP. I ALSO INVESTIGATED A WEB FORUM PERTAINING TO THIS ISSUE AND FOUND DOZENS OF OTHER BMW OWNERS WITH THE SAME "HIGH BATTERY DRAIN" PROBLEM. THE BATTERY DRAIN PROBLEM IS NOT BECAUSE "YOU DO NOT PUT ENOUGH MILES ON YOUR CAR" AS BMW CLAIMS. IT IS A MANUFACTURERS DEFECT AND NEEDS TO BE INVESTIGATED. *TR

TL*THE CONTACT OWNS A 2007 BMW X5. WHILE DRIVING 2 MPH DOWNHILL IN INCLEMENT WEATHER CONDITIONS, ALL OF THE TIRES LOCKED UP AND THE VEHICLE SLID AND DRIFTED ABNORMALLY. THE DEALER STATED THAT THEY WERE AWARE OF THE FAILURE. THE CONTACT SPECULATED THAT THE FAILURE COULD HAVE RESULTED FROM A SHUTDOWN OF THE COMPUTER, WHICH SUBSEQUENTLY CAUSED THE TRACTION CONTROL TO FAIL. THE CAUSE OF THE FAILURE HAS NOT BEEN DETERMINED AND THE VEHICLE HAS NOT BEEN REPAIRED. HE CALLED THE MANUFACTURER AND WAS FORWARDED TO THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 15,020. UPDATED 03-30-09 *BF THE REAR HATCH WAS LOOSE. UPDATED 04/01/09.*JB

TL-CALLER OWNS A 2007 BMW X5. CURRENT MILEAGE IS 650. DRIVING AT NIGHT AT 50MPH THE CAR BEHIND HIM HAD VERY BRIGHT LIGHTS. HE REACHED TO PUSH THE DIMMER ON THE REARVIEW MIRROR AND NOTICED THAT THERE IS NO DIMMER SWITCH. SPOKE WITH DEALER WHO INFORMED HIM THAT REARVIEW DIMMER IS NOT STANDARD AND TO GET REARVIEW MIRROR DIMMER YOU HAVE TO GET A PACKAGE THAT IS AN ADDITIONAL $4,000.00. KTF UPDATED 06/06/07. *JB