2001 BUICK CENTURY Complaints

TRUNK DOOR ASSIST ARMS FAILED. TRUNK CAME CRASHING ON MY BACK AND HIT ME, CAUSING BLACK AND BLUE MARKS/TRIP TO EMERGENCY DOCTOR. UNKNOWN (AT THE MOMENT) IF THEY WILL PAY FEE. BUICK AGREED TO PROVIDE PART AT NO CHARGE, CUSTOMER I TO PAY FOR INSTALLATION . *AK

WHILE DRIVING 65 MPH, THE REAR PASSENGER TIRE BEGAN TO PRODUCE A THUMPING NOISE. LATER, THE CONSUMER DISCOVERED THAT THE TIRE HAD SEPARATED. *AK THE PROBLEM LEAD TO A UNNECESSARY REPAIR OF THE RIGHT FRONT WHEEL BEARING. *SC *JB

WHILE DRIVING VEHICLE STOPPED ACCELERATING. THEN, STARTED SHAKING. VEHICLE WAS TOWED TO THE DEALERSHIP. THE BEARING BETWEEN THE SUN GEAR FAILED, AND CAUSED SUN GEARS TO STRIP, CREATING METAL CONTAMINATION THROUGH OUT THE TRANSMISSION. THE SUN GEAR ASSEMBLY AND TRANSMISSION WERE REPLACED. *AK

THE CRUISE CONTROL FAILED CONTINUOUSLY, WHICH RESULTED IN THE VEHICLE ACCELERATING TO HIGH SPEEDS. THE DEALERSHIP REPLACED THE LEVER, BUT THE FAILURE RECURRED. *JB

WHILE DRIVING UPHILL TRANSMISSION DOWN SHIFTED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

OUR WELL MAINTAINED 2001 BUICK CENTURY WITH A 3.1 L V6 HAS DEVELOPED AN INTAKE MANIOLD LEAK AT UNDER 75,000 MILES. THE CAR HAS BEEN WONDERFUL SINCE PURCHASED NEW - UNTIL NOW. INTERNET RESEARCH HAS REVEALED THAT GM USED A "PLASTIC" INTAKE MANIFOLD AND IT HAS BEEN PROBLEMATIC. IT WAS ALSO REVEALED THROUGH RESEARCH INTO GASKET MANUFACTURERS THAT THE 100,000 COOLANT IS MORE CORROSIVE THAT GM ANTICIPATED. NOW, WHERE DOES THE RESPONSIBILITY LIE FOR THE MANUFACTURER (BUICK DIV) TO TAKE OWNERSHIP AS A RESPONSIBLE CORPORATE CITIZEN AND PROVIDE SOME REPLACEMENT COST RELIEF TO THE CUSTOMER? I CURRENTLY OWN 3 GENERAL MOTORS VEHICLES, HOWEVER ONLY 1 WITH THE PROBLEMATIC INTAKE MANIFOLD DESIGN. I LOOK FORWARD TO HEARING FROM SOMEONE SOON. AS A MARKETING MANAGER FOR A MAJOR COMPANY, I CAN ASSURE GM THAT CUSTOMER LOYALTY IS WHAT DRIVES MY BUSINESS SUCCESS. IN ORDER FOR ME TO SELECT GM FOR MY NEXT VEHICLE, I WOULD LIKE THEM TO TELL ME WHAT THEY WILL DO TO REMEDY THIS DESIGN FLAW PROBLEM OF INTAKE MANIFOLD GASKET FAILURE. THANKS, ART PANDARU. *AK

CONSUMER'S VEHICLE REAR ENDED ANOTHER VEHICLE WHILE DRIVING AT 50 MPH. FRONT END PUSHD THE ENGINE BACK 2 - 3 INCHES. MOST OF THE DAMAGE OCCURRED ON THE PASSENGER SIDE. UPON IMPACT,NONE OF THE FRONTAL AIR BAGS DEPLOYED. DRIVER AND PASSENGER SUSTAINED SERIOUS INJURIES.*AK *LA

WHILE DRIVING, THE CONSUMER WOULD SMELL SULFUR INSIDE THE VEHICLE. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. PLEASE PROVIDE MORE INFORMATION.

THE TRANSMISSION HAD TO BE TOTALLY REBUILT DUE TO A FAILURE OF THE TARRINGTON BEARING WHICH IN TURN CAUSED THE WHOLE INSIDE OF THE TRANSMISSION TO GET CHEWED UP AND ALL THE INTERNAL PARTS HAD TO BE REPLACED.

TIRES PURCHASED 7/25/03 WAL-MART, KERNERSVILLE, NC MTS P205/70R15 DOUGLAS XTRA-TRAC. SIDEWALL OF TIRE DISCENGRATED FROM TREAD. WAS TOLD BY HIGHWAY PATROLMAN, HAD THE TIRE BEEN ON THE FRONT, I WOULD HAVE HAD AN ACCIDENT. *AK