2017 BUICK ENCORE Complaints

My check engine light came on in February 2024, vehicle mileage at the time was approximately 70,000 miles. My certified GM independent mechanic's diagnostic check revealed a DTC-P0299 code: faulty turbo charger. He advised repairs be made at a GM dealer under Special Coverage N-232395330 released in February 2024 by GM. My GM dealer (where I purchaser the vehicle) has also received the P0299 code and advised replacing the turbo charger. But since my VIN number is not a part of the Special Coverage, the cost of repairs would be my responsibility. I am requesting my vehicle's VIN be added to the Special Coverage and GM provide me the appropriate customer letter to cover all costs related my repair work.

The contact owns a 2017 Buick Encore. The contact stated that while the front passenger's side seat was occupied, the seat belt chime reminder failed to engage while the front passenger's side seat belt was not buckled, and the message "Air Bag Off" was displayed. The contact stated that the failure had been recurring. The vehicle was taken to the dealer, where it was diagnosed that the front passenger's side seat presence module had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Numbers: 17V437000 (Air Bags, Seat Belts) and 16V651000 (Air Bags, Seat Belts); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 45,000.

The contact owns a 2017 Buick Encore. The contact stated that while driving at approximately 65 MPH, the vehicle suddenly stalled, with the check engine warning light illuminated. The vehicle was able to be restarted. The contact was able to drive a short distance to the residence. The vehicle was taken to the dealer where it was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 176,000.

P215/55R18 94H M+S Nothing has happened yet, but we need to get all new tires! When we got these [XXX] they were 80,000 mile tires. The mileage on our car when installed was 33,231 and is now 74,434, so no where near 80,000 miles. There are cracks all around all 4 tires L Front the worst, on the sidewall by the tread! We have only been back to Sams once for rotation etc., because it is 20 miles away, so we do it locally at our Buick dealership, or the Les Schwab tire store every 3500 miles. Needless to say we will not be going back to Sams to get tires, ever again! I seriously have never seen tires so bad, and there isn't any recall on them. I know there are 5 complaints about these tires, at least the Goodyear Assurance MaxLife! One comment from a Sams in Kingston, NY was that, "that was the 19th one with the same problem". This was on the inner sidewall, and mine is on the outside, but I cannot see the inside, it probably looks the same! We hadn't noticed until the Dealership pointed it out when they serviced the car. SAMS, where we got them won't do anything, saying it is weather related cracking????? Seriously, I have never had a tire that looks like these do! As you can see from the photos attached, that there should have been enough tread to get us through the summer, but they are not SAFE! Just glad nothing has happened! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Stop at inclined, stopping at stop sign, releasing foot off brake pedal, car rolls to the rear,

Suspension problems rattle in front end.Found both front stabilizer links failed in test drive. Had to replace front stabilizer links on both sides in front.

There is a known defect with the GM Ecotec engines, specifically the lack of retaining clip for the internal PCV valve, allowing it to become dislodged and drawn into the engine. Without the PCV valve, tremendous engine pressure is produced, leading to broken gaskets causing vacuum leaks, misfiring, severe vibration, and loss of power when accelerating (which can be a safety issue). Dorman produced a video outlining the issue and has re-engineered the part to prevent the issue from occurring: "Why GM 1.4L Ecotec engine intake manifold and valve covers repairs are often related" [XXX] This appears to be a fairly wide-spread issue with the GM Ecotec engines, and GM should perform a recall to replace these parts, and reimburse those who had to replace themselves. This also causes error codes requiring spark plugs to be replaced (they get fouled by oil) and the MAF Sensor. In troubleshooting, I also had to replace the distributor power bar and air intake hose. I have recipts for all parts, but file upload is not working on this site. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Buick Encore. The contact stated when the vehicle was first started, the vehicle accelerated to approximately 10 MPH and then the vehicle shifted into LIMP Mode. The contact stated that the check engine and stabili-trak warning lights were illuminated. The contact had taken the vehicle to an Auto Parts store where DTC code: P2138 was retrieved. The failure was related to the accelerator position sensor. The contact was informed that the accelerator pedal needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 22,000.

The contact owns a 2017 Buick Encore. The contact stated while driving 45-50 MPH, the vehicle started overheating and the high engine temperature warning light illuminated. The contact was able to pull over and waited for the vehicle to cool down. Once the vehicle cooled down, the contact was able to operate the vehicle normally. The vehicle was taken to the dealer and the contact was informed that the water pump needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was taken back to the dealer and the contact was informed that the engine needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was taken back to the dealer and the contact was informed that the engine needed to be replaced again. The vehicle was not repaired because the warranty had expired. The manufacturer was not contacted. The failure mileage was 80,000.

The contact owned a 2017 Buick Encore. The contact stated that the vehicle was at a standstill in a traffic light, she saw smoke exiting from the hood of the vehicle. The contact stated no warning light was illuminated. The contact stated a bystander informed the vehicle was on fire. The contact was able to exit the vehicle safely before the vehicle was engulfed in flames. The contact stated no one was injured nor sought medical attention. The fire department was able to extinguish the fire. A police report was filed. The insurance company deemed the vehicle was a total loss. The vehicle was towed to a towing lot. The vehicle was not diagnosed. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 47,000.