2015 BUICK ENCORE Complaints

The contact owns a 2015 Buick Encore. The contact stated that while their son was driving at approximately 30 mph when they suddenly heard a booming sound from underneath the body of the vehicle. The contact stated that the vehicle then suddenly gear towards the right and the driver had lost control of the vehicle. The vehicle then crashed into another nearby vehicle which caused the vehicle to flip upside down. The air bags did deploy. A police incident report was filed. There were injuries to their hands, shoulders and back that required medical attention. The vehicle was towed however had not been decided to be deemed totaled as of yet. The contact stated that when a family member who was a licensed contractor in welding examined the vehicle they noticed the axle may have not been welded with appropriate material due to noticing that the material welding axle itself had deteriorated and began to detach from the axle. The contact was concerned that the failure could have resulted in a fatality had the driver been driving at higher speeds. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 108,000.

The contact owns a 2015 BUICK ENCORE. The contact stated that whenever the vehicle was placed in reverse the vehicle felt as if the tires were dragging. When the steering wheel was being turned in any direction, the vehicle would show signs of hesitation before turning. The contact stated that the failures were related to TSB number: 10161933 (ELECTRICAL SYSTEM), 10139246 (ELECTRICAL SYSTEM AND STEERING), 18NA049. The contact had taken the vehicle to the local dealer who stated that the rear differential had failed and the failure was caused by the issues mentioned in the TSB’s mentioned above. The vehicle was not yet repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 75,000.

TL* THE CONTACT OWNS A 2015 BUICK ENCORE. THE CONTACT STATED THAT WHILE STOPPED ON AN INCLINE, THE TRANSMISSION SLIPPED OUT OF GEAR AND ROLLED BACKWARDS AFTER RELEASING THE BRAKE PEDAL. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO LOVE BUICK GMC (736 SATURN PKWY, COLUMBIA, SC 29212) AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS A KNOWN ISSUE HOWEVER, THERE WAS NO RECALL ON THE VIN FOR THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.

DRIVER AIRBAG LIGHT STAYS ON .THIS IS THE 4TH TIME I HAVE HAD THIS PROBLEM SINCE IPURCHASED THIS VEHICLE ON APRIL 2017. HAD IT SERVICED THE FIRST THREE TIMES BUT NOW THE WARRENTY IS OUT AND HERE I AM AGAIN WITH THE AIR BAG LIGHT ON. THIS HAS BEEN VERY FRUSTRATING AND SHOULD NOT BE HAPPENING SO OFTEN. NOW I AM LEFT HAVING TO PAY SOMEONE TO FIX THIS AGAIN !

MY PASSENGER SIDE AIRBAG LIGHT COMES ON THE DASHBOARD TELLING ME THAT MY PASSENGER SIDE AIRBAG IS OFF EVEN WITH SOMEONE SITTING IN THE SEAT. I TESTED IT WITH MY BOYFRIEND SITTING IN THE SEAT HOLDING OUR 40LB DOG. COMBINED, THEY WEIGH OVER 200LBS AND THEN LIGHT ON MY DASHBOARD STILL SAYS THE PASSENGER SIDE AIRBAG IS OFF. THE VEHICLE WAS NOT IN MOTION. IT WAS TURNED ON ASKED PARKED IN THE DRIVEWAY. I TESTED IT WHILE DRIVING ON A PRIVATE ROAD AT 35MPH AND THE LIGHT STAYS ON WHILE THE CAR IS IN MOTION AND WHILE PARKED.

I HAD PURCHASED A 2015 BUICK ENCORE VEHICLE ON MARCH 03, 2020, THAT HAD A "NOT FOR SALE" YELLOW STICKER ON THE WINDSHIELD. I HAD NOTICE THAT THE VEHICLE MADE A THUMPING SOUND UNDER THE HOOD ON THE DRIVER SIDE WHEN RIDING ON THE HIGHWAY. I TOOK IT TO JOHNNY LONDOFF SERVICE DEPT., BUT WAS TOLD THAT NOTHING WAS WRONG WITH IT. IN ADDITION, TO NOTICING THAT THE VEHICLE WOULD ROLL BACKWARDS ON THE SMALLEST OF INCLINE. AS TIME WENT ON THE VEHICLE WOULD ROLL BACK, THEN ROLL FORWARD ON LEVELED GROUNDS WHEN I WOULD TAKE MY FOOT OFF OF THE BRAKE PEDAL. I TOOK THE VEHICLE BACK TO JOHNNY LONDOFF SERVICE DEPT., AND AGAIN WAS TOLD THAT NOTHING WAS WRONG WITH THE VEHICLE. I TOOK IT TO TELLE TIRES AND AUTO CENTER AND FOUND THAT THE SUSPENSION WAS WORN OUT ON THE FRONT AND BACK OF THE VEHICLE, WITH STRUTS AND SPARK PLUGS NEEDED. THIS VEHICLE ROLLS BACK WHEN SITTING AT A TRAFFIC LIGHT, AT, IN LINE AT A FAST FOOD DRIVE THROUGH, AND JUST EVERYDAY DRIVING. JOHNNY LONDOFF SHOULD HAVE FIXED THE DAMAGES AND/OR REPAIRS NEEDED BEFORE SELLING ME THE VEHICLE. I WOULD NOT RECOMMEND BUYING A VEHICLE OR DOING BUSINESS WITH THEM. *JS

A CAR PULLED OUT IN FRONT OF MY WIFE. SHE STRUCK THE OTHER VEHICLE IN THE DRIVER'S DOOR. THE AIRBAG DID NOT DEPLOY AND THE SEATBELT DID NOT LOCK. THIS CAUSED HER INJURIES. THERE HAS BEEN A RECALL FOR THIS PROBLEM. IT DID NOT FIX THE PROBLEM. THE ACCIDENT OCCURRED IN A 35 MPH ZONE AND ON A 4 LANE ROAD.

TL* THE CONTACT OWNS A 2015 BUICK ENCORE. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS PULLING OUT OF A PARKING SPACE, THE POWER STEERING FAILED. THE VEHICLE WAS RESTARTED AND REGAINED NORMAL POWER STEERING FUNCTIONALITY. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE INDEPENDENTLY SHIFTED IN REVERSE. THE CONTACT SHIFTED THE VEHICLE TO PARK AND THE VEHICLE THEN RETURNED TO NORMAL OPERATION. THE CONTACT STATED THE INSTRUMENT PANEL FLASHED WITH RANDOM MESSAGES, SOME IN DIFFERENT LANGUAGES. THE VEHICLE HAS FAILED TO START DUE TO THE BATTERY POWER BEING TO LOW DESPITE THE BATTERY BEING NEW WHEN PLACED IN THE VEHICLE. THE CONTACT STATED THAT THE BATTERY WAS REPLACED TWICE BUT FAILED WITHIN A COUPLE OF WEEKS AFTER INSTALLATION. THE CONTACT TOOK THE VEHICLE TO DENOOYER CHEVROLET (5800 STADIUM DR, KALAMAZOO, MI 49009; (269) 389-0733) WHO WAS UNABLE TO RETRIEVE A FAULT CODE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

I I BOUGHT USED 2015 BUICK ENCORE BASE HAS 102,000 MILES ON IT BOUGHT IT ON MAY 30, 2020 AND ALREADY HAVE ENGINE LIGHT COMING ON CODE SAYS TURBO BYPASS VALVE CHECKED WITH MECHANIC SAYS IT WILL COST AT LEAST $ 1,600 TO FIX

TL* THE CONTACT OWNS A 2015 BUICK ENCORE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED, THE VEHICLE LOSS POWER STEERING ASSIST AND STALLED WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S SISTER'S RESIDENCE. THE CONTACT CALLED CASEY CHEVROLET LOCATED AT 11700 JEFFERSON AVE, NEWPORT NEWS, VA 23606, AND WAS NOTIFIED OF NHTSA CAMPAIGN NUMBER: 15V146000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. THE VIN WAS NOT PROVIDED.