2014 BUICK ENCORE Complaints

TL* THE CONTACT OWNS A 2014 BUICK ENCORE. WHILE DRIVING 70 MPH, THE BLIND SPOT DETECTOR FAILED TO OPERATE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 02/19/16*LJ UPDATED 02/25/16.*JB

THE BUICK ENCORE HAS 15,000 MILES ON IT, THE LAST 2,000 MILES OR SO THE ENGINE HESITATES ANY SPEEDS. IT DOES NOT STALL BUT IT KEEPS HESITATING. THE CAR HAS BEEN TAKEN TO THE DEALERSHIP TWICE, THE PROBLEM HAS NOT BEEN FIXED

WE HAD OUR 2014 BUICK ENCORE 8 MONTHS AND IT RAN GREAT UNTIL IT SAT IDLE FOR 10 DAYS. THEN, IT FAILED TO START. THE BATTERY WAS DEAD . WE CHARGED THE BATTERY AND TOOK THE VEHICLE TO THE DEALERSHIP WHO REPORTED NOTHING WRONG. THEY ADVISED IF IT HAPPENED AGAIN TO HAVE THE VEHICLE TOWED IN. AFTER SITTING IDLE FOR ABOUT 12 DAYS THE END OF JUNE, SAME PROBLEM. VEHICLE FAILED TO START AND WAS TOWED TO THE DEALERSHIP (BY OUR AAA COVERAGE) WHO AGAIN REPORTED NO PROBLEMS. GM AUTHORIZED THE DEALERSHIP TO RELEASE THE VEHICLE TO US WITHOUT FIXING THE PROBLEM. UPON OUR SUGGESTION THAT EVEN THOUGH THE BATTERY TESTED OKAY IT MIGHT BE FAULTY, THE DEALERSHIP AGREED TO PUT IN A USED BATTERY FROM ANOTHER 2014 ENCORE AS GM WOULD NOT AUTHORIZE A NEW BATTERY. AFTER LETTING THE VEHICLE SIT FOR ABOUT 11 DAYS WITH THE USED BATTERY, IT STARTED JUST FINE. NEITHER GM NOR THE DEALERSHIP WILL ACKNOWLEDGE ANY PROBLEM EXISTED WITH THE PREVIOUS BATTERY. I WAS WITHOUT A VEHICLE FOR ABOUT A MONTH WITH NO LOANER. GM HAS BEEN LESS THAN HELPFUL AND, AT ONE POINT, THE DEALERSHIP TOLD US,. "WE CAN'T FIX WHAT WE CAN'T FIND."

AFTER OWNING MY 2014 BUICK ENCORE FOR ONLY 64 DAYS I WENT TO START THE VEHICLE AND THE CAR WOULD NOT START. I HAD THE CAR JUMPED AND DROVE IT TO THE DEALER WHO TESTED THE BATTERY AND THE BATTERY FAILED, SO THE DEALER INSTALLED A NEW BATTERY. TODAY, WHICH IS MOTHER'S DAY I WENT TO START THE VEHICLE AND THE BATTERY IS COMPLETELY DEAD AND NO LIGHTS OR ANYTHING WOULD LIGHT UP. SO AFTER HAVING A NEW BATTERY IN MY BUICK ENCORE FOR ONLY 69 DAYS I AM LEFT WITH ANOTHER TRIP TO THE DEALER TO SORT OUT SOME PROBLEM IN THE ELECTRICAL SYSTEM TO FIND OUT WHAT IS DRAINING THE LIFE OUT OF THIS NEW BATTERY. SO, AFTER OWNING THE CAR SINCE DEC. 28, 2014 , LESS THAN 5 MONTHS I AM DISAPPOINTED IN OWNING THIS NEW CAR AND HAVE LITTLE JOY IN DRIVING IT.

REAR VIEW CAMERA SYSTEM: WHEN BACKING OUT OF MY GARAGE DURING LIGHT HOURS THE DISPLAY IS USELESS. THE LIGHT SENSOR TAKES FROM ONE MINUTE TO FIFTEEN MINUTES BEFORE THE DISPLAY GOES BRIGHT. SINCE MY DRIVEWAY CROSSES A SIDEWALK THE DISPLAY IS USELESS IN THAT SITUATION AND A SAFETY HAZZARD. THE DEALER ADVISED ME THERE WAS NOTHING THEY COULD DO ABOUT IT. THE LIGHT SENSOR IS MOUNTED ON TOP OF THE DASHBOARD, SO IT HAS A CLEAR VIEW OF LIGHT CONDITIONS. *TR

THE VEHICLE WAS PURCHASED NEW IN NOVEMBER 2013. THE VEHICLE HAS BEEN SERVICED AT A LOCAL DEALERSHIP 6 TIMES SINCE THE BEGINNING OF MARCH FOR PROBLEMS WITH THE BRAKES. AT SLOW SPEEDS (BETWEEN 1 AND 25 MPH) WHEN THE BRAKE PEDAL IS DEPRESSED OR RELEASED A WHISTLING, WHIRRING, AND GRINDING SOUND GENERATES FROM THE FRONT OF THE VEHICLE. (THE NOISE STARTED 4 MONTHS AFTER THE PURCHASE OF THE CAR.) THE NOISE IS SO LOUD THAT IS CAN BE HEARD OVER A RADIO SET AT SOUND LEVEL 18 AND DISRUPTS CONVERSATION IN THE VEHICLE BECAUSE OF THE EAR PIERCING NOISE THAT IS PRODUCED. A BRAKE HOSE, THE BRAKE VACUUM PUMP, AND FRONT PADS AND ROTORS WERE ALL REPLACED. THE GRINDING SOUND HAS STOPPED BUT THE WHISTLING AND WHIRRING SOUND CONTINUES AND NOW GETS LOUDER THE MORE THE BRAKES ARE USED AND THE MORE TIME THAT IS SPENT IN CITY OR STOP AND GO TRAFFIC. TODAY, WHILE STOPPED ON AN INCLINE IN TRAFFIC, THE WHISTLING AND WHIRRING SOUND STARTED AND THE BRAKE PEDAL STARTED TO MOVE LOWER TO THE FLOOR. AS THE WHISTLING NOISE CONTINUED AND BECAME LOUDER, THE BRAKE PEDAL BECAME SOFTER AND MOVED CLOSER TO THE FLOOR AND THE CAR STARTED TO ROLL. REAPPLICATION OF THE BRAKE PEDAL RESULTED IN THE SAME RESPONSE OF THE LOUD WHISTLING NOISE AND THE CAR ROLLING FORWARD. IF THE TRAFFIC LIGHT DIDN'T CHANGE THE CAR WOULD HAVE ROLLED INTO THE VEHICLE IN FRONT OF IT. *TR

INSTRUMENT PANEL LIGHTING IN BRIGHT DAYLIGHT, WHILE WEARING SUNGLASSES, IS INSUFFICIENT. IN ORDER TO READ THE SPEEDOMETER EITHER ON THE ANALOG DIAL OR ON THE SMALL DIGITAL DISPLAY WHILE DRIVING, REQUIRES THE REMOVAL OF THE SUNGLASSES, TAKE YOUR EYES OFF THE ROAD, AND PEER INTO THE PANEL IN ORDER TO READ THE SPEEDOMETER. THE GAS AND TEMPERATURE GAUGES ARE NOT VISIBLE AT ALL. ADJUSTING THE INTENSITY SWITCH HAS NO EFFECT DURING DAYLIGHT HOURS. THIS ISSUE HAS BEEN REPORTED TO THE LOCAL BUICK SERVICE DEPARTMENT AS WELL AS BUICK HEADQUARTERS. THEY SAID THEY WILL INFORM THE ENGINEERING DEPARTMENT OF THIS PROBLEM. THIS LIGHTING ISSUE WAS VERIFIED ON OTHER NEW ENCORE'S IN THE DEALERS LOT. *TR

TL* THE CONTACT OWNS A 2014 BUICK ENCORE. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE IGNITION KEY FAILED TO TURN WHICH CAUSED THE VEHICLE TO NOT BE ABLE TO START. THE FAILURE OCCURRED ON TWO OCASSIONS. THE VEHICLE WAS TAKEN TO A DEALER HOWEVER IT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200. DRRK