2021 BUICK ENCORE Complaints

Had an oil change done 6/13/22. 6/21/22 Temp gauge rose to 3/4 mark, AC shut off, car really hot under hood, loss of power, car threw crankshaft position sensor code which we replaced. Had the temp gauge do it few more times from 6/21/22 to 8/13/22 when temp gauge did the same thing and car really hot under hood, smoke from tailpipe and loss of power. Took to repair shop, they want to replace engine, oil lines, turbo and gaskets. Car has 121530 miles on it.

The contact rented a 2021 Buick Encore GX. The contact stated while idled at a stop light, another vehicle driving at approximately 45-50 MPH crashed into the rear of their vehicle. The air bags failed to deploy. The contact sustained bruises and thigh injuries. The front passenger sustained a chest rash from when the seat belt retracted. There was a 9-year-old occupant seated at the rear however the seat belt failed to retract causing her to jolt forward almost to the front driver’s side seat. There was no medical attention received for any of the injured. A police report was filed. The vehicle was towed. A dealer was not contacted. The manufacturer was not made aware of the failure. The approximate failure mileage was unknown.

The contact owns a 2021 Buick Encore GX. The contact stated that while depressing the brake pedal, there was a delay in braking before the vehicle was able to come to a complete stop. The contact mentioned that there was sensor that caused the vehicle to brake instantly. The vehicle was taken to the dealer where the failure was undetermined. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 6,431.

The contact owns a 2021 Buick Encore GX. The contact stated that while at a stop sign, the RPM was fluctuating from 0 to 3,000 RPM. The contact stated that the vehicle stalled with the check engine warning light illuminated. The vehicle was able to be restarted. The contact mentioned the failure recurred multiple times with the vehicle being unable to be restarted. The vehicle was taken to the dealer where it was diagnosed that the emergency jack needed to be repaired under recall. The vehicle was repaired however, the failure persisted. The vehicle was taken back to the dealer for a second time however, the failure was undetermined. After the third failure, the vehicle was diagnosed with an unknown software needing to be reprogrammed. The vehicle was diagnosed a fourth time and the contact was informed that the engine may not be receiving gasoline and needed to be repaired. The vehicle was repaired each time however, the failure continued. The manufacturer was notified of the failure. The approximate failure mileage was 9,000.

Driving at 5:10pm on aug 31, 2021 first my power steering warning comes on my dash. Then my brake light comes on in red. I was just starting to move w traffic and I turned down a side street. No brakes or steering I did slow down enough to put in park. Only 4000 miles on vehicle. Called on star They called tow truck took to dealership where I got the encore

The contact owns a 2021 Buick Encore. The contact had received notification of NHTSA Campaign Number: 21V440000 (Equipment) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer for the recall repair however, the dealer removed the emergency jack and cleared the recall but failed to provide a replacement jack since parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Buick Encore GX. The contact had received notification of NHTSA Campaign Number: 21V440000 (Equipment) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the recall but informed the contact that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

This week I leased a white buick encore gx fwd in the preferred model. After driving off the lot I noticed the brakes are very hard to press down and I can’t stop the vehicle over short distances. This seems dangerous and my dealership says nothing is wrong with the car but I can tell something is wrong with the brakes and this isn’t how new brakes are supposed to feel. After googling the symptoms it seems to be a problem with the brake booster.

The brake system failed upon pulling into a parking space. Had it happened a few, short moments before, there would have been a high probability of a crash. The vehicle was taken to Hardy Buick GMC Chevrolet. Upon reading the codes, I was told that the vehicle needs a new master cylinder. (It has only 672 miles on it and I've owned it less than 3 weeks.) Numerous lights came on, including: Brakes, ABS, Traction Control, Engine, as well as 2 others. A message came up on the screen that said, "Brake System Failure, 62 MPH Top Speed." There were other messages that cycled that I did not get to make note of, but one made mention of "power steering." Upon research, I found that there are recalls on certain 2021 Buick Encore GX's for an issue related to brake system failure. I was told, based on my VIN number, that my vehicle is not included in that specific recall, however, when my brake system failed, it did exactly as what was described as the potential consequences of the brake failure issue in the vehicles recalled.