2020 BUICK ENCORE GX Complaints

TL* THE CONTACT OWNS A 2020 BUICK ENCORE GX. THE CONTACT STATED WHILE HIS DAUGHTER WAS AT A STAND STILL AT A TRAFFIC LIGHT, WHEN SHE WAS REAR ENDED BY ANOTHER VEHICLE, CAUSING HER TO SHOOT FORWARD AND HIT THE VEHICLE IN FRONT OF HER. THE CONTACT STATED THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED A HEAD FRACTURE WHEN SHE WAS IMPACTED AND HIT THE STEERING WHEEL. THE DRIVER DID SEEK MEDICAL ATTENTION AT A NEAR HOSPITAL. THE CONTACT STATED THE FRONT VEHICLE'S DRIVER DID SEEK MEDICAL ATTENTION FOR UNKNOWN INJURIES. A POLICE REPORT WAS REPORT. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HER RESIDENCE. THE CONTACT CALLED LOCAL DEALER CARLISLE CHEVROLET BUICK GMC CADILLAC (1701 US-287 BYP, WAXAHACHIE, TX 75165; (972) 938-8000) AND WAS MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

GENERAL MOTORS HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 2020 MODEL YEAR CADILLAC CT4, CT5 AND XT4 VEHICLES, 2020MODEL YEAR CHEVROLET CORVETTE VEHICLES, 2020 ' 2021 MODEL YEAR BUICK ENCORE GX VEHICLES, AND 2021 MODEL YEAR CHEVROLET TRAILBLAZER VEHICLES. MATERIAL USED IN A SENSOR CONNECTION IN THE ELECTRONIC BRAKE BOOST SYSTEM IN THESE VEHICLES MAY HAVE BEEN CONTAMINATED DURING THE MATERIAL SUPPLIER'S PRODUCTION PROCESS. CONTAMINATION OF THIS MATERIAL MAY CAUSE AN INTERRUPTION OF COMMUNICATION BETWEEN THE SENSOR AND THE BRAKE BOOST SYSTEM UNDER CERTAIN CONDITIONS. SAFETY RISK: IF COMMUNICATION WITH THE SENSOR IS INTERRUPTED, ELECTRONIC BRAKE BOOST ASSIST COULD BE LOST. EXTRA PEDAL FORCE WILL BE REQUIRED TO SLOW AND STOP THE VEHICLE, INCREASING THE RISK OF A CRASH. REMEDY: DEALERS WILL REPLACE THE ELECTRONIC BRAKE BOOST MODULE. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE

TL* THE CONTACT OWNS A 2020 BUICK ENCORE GX. THE CONTACT STATED WHILE DRIVING 40 MPH, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE BRAKE PEDAL WAS PUMPED SEVERAL TIMES TO STOP THE VEHICLE. THE CONTACT PULLED OVER INTO A PARKING SPOT. THE VEHICLE WAS TOWED TO SCHUMACHER BUICK GMC (3031 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409, (561) 935-4239) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V588000 (SERVICE BRAKES) HOWEVER, THE PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.*DT *TR

TL* THE CONTACT OWNS A 2020 BUICK ENCORE GX. THE CONTACT STATED WHILE MAKING A U-TURN, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD BUT FAILED TO STOP THE VEHICLE. THE CONTACT STATED THAT THE BRAKE SYSTEM FAILURE WARNING LIGHT WAS ILLUMINATED. THE CONTACT ENGAGED THE PARKING BRAKE TO STOP THE VEHICLE. THE CONTACT PULLED OVER AND PARKED AT A NEARBY PARKING LOT. THE CONTACT RECEIVED A NOTIFICATION TEXT OF NHTSA CAMPAIGN NUMBER: 20V588000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT FELT UNSAFE DRIVING THE VEHICLE. THE VEHICLE WAS LEFT IN THE PARKING LOT. THE VEHICLE WAS TOWED TO THE LOCAL DEALER ED MORSE SAWGRASS BUICK GMC LOCATED AT 14351 W SUNRISE BLVD, SUNRISE, FL 33323, (888) 377-2660, WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE CONTACT WAS UNABLE TO REACH THE MANUFACTURER FOR ASSISTANCE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,251.*DT*JB