2017 BUICK ENVISION Complaints

The brakes went to the floor with very little stopping power. Took the car to the dealer and the left brake line failed. The dealership said they thought since there was minor damage to the left front of the car, that this was the cause of the failure. The brake line was replaced with an aftermarket part and brake lines flushed and replaced. We had another instance of brakes going to the floor with little stopping power. This time the right side brake line failed. The dealership noticed that there was no damage on the right side of the car to cause this failure. The dealership told me they sent an email to corporate and checked for a recall on the brake lines. If this car would have been on the highway when either of these failures took place, we might be having a different conversation. I have asked the dealership to find out the cost of replacing the rear brake lines. Dealership involved in repairs. Reed Buick GMC 9550 NW Prairie View Rd Kansas City MO 64153 Phone 816-436-6300

Brakes did not engage when my husband pressed on them while he was driving. Brakes when straight to the floor. He noticed brake fluid on the ground and when he filled it back up and pressed on the brakes the fluid spewed out of the brake line. His safety and the safety of others was impacted because he was in traffic and a car started to slow and our Envisions brakes were not working. He had to swerve around multiple cars and go through a traffic light to avoid causing a wreck. This just happened on 7/31 so it has not ben reported but will be going to the dealership tomorrow on 8/1/2022. We did not notice any messages or warning lights on the dash. This appears to be an issue based on the other NHTSA report number 11398881,11396874,11467669,11465728,11454501 and 11406327

At 15,238 miles I was at gas station to fill up vehicle only to discover the fuel filler flap was broken and could not get gas nozzle in vehicle for fill up. Immediately had my mechanic look at it and they were able to repair it. They were able to reattach spring but could not attach sealing plate without a disassemble. Had to replace the fuel neck assembly. No warning lights had come on dash for gas vapor, or other things. I have pictures of mileage and broken fuel filler cap. This could have been disastrous if I was in some small town that could not get parts or had run out of gas somewhere or if gas vapors started leaking.

The brake fluid pooled on the floor in the garage. I'm not sure how long it may have leaked out the the brakes seemed mushy the last couple of trips to the store. The indicator lights said I need to service brakes. When I put more brake fluid in, it came right out. There was a split on the right front brake hose, in the rubber section just before the junction. See attached picture.

We own a 2017 Buick Envision with approximately 42,000 miles on it. While on her way home from work, my wife experienced brake failure that almost caused her to be in an accident. I checked the fluid and the brake fluid level was low. I added fluid and it leaked out as soon as the brake pedal was depressed, which to me points to a failed brake line.

For 6 months the vehicle has had the following problems: 1. Car automatically shutting down(unresolved) 2 steering column, wheel locking up(resolved at this time) 3. Interior and panel lights flashing when car shutting down ( unresolved) 4. When applying pressure to gas pedal engine automatically shuts down (unresolved) 5. Check engine light stays on Vehicle has been taken to dealership shop 6 times in the past 6 months. There has not been total resolve especially the fact that the car shuts down when I am driving. The car has multiple warranties. This is a very dangerous situation. I would appreciate your help

The contact owns a 2017 Buick Envision. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced intermittent brake failure with the brake warning light illuminated. The driver was able to slow down, pull into a gas station, and stop the vehicle. The vehicle was then towed to a dealer to be diagnosed. The contact was informed of a brake line failure. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 65,644.

When the car is in auto engine shut off mode, when the brake is released the steering power assist message displays, the steering wheel locks up, the doors unlock and the interior and exterior lights flash. The car will start back up but it takes a second to start. The car is also starting to not start back up and completely shut off at the light. All of the lights will start flashing. This is highly dangerous as the steering wheel lock almost caused my family to get into a major car accident. The car will be taken to a dealership later this week.

The contact owns a 2017 Buick Envision. The contact stated while driving 45-50 mph, a week after purchasing the vehicle, she noticed that the headlights were significantly dim. There were no warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure recurred while driving. The dealer was made aware of the failure and informed the contact a diagnostic test was needed to determine the cause of the failure. The contact stated that she contacted a second dealer, Bell and Bell Buick GMC Trucks (2491 Hwy 9 E, Little River, SC 29566), and was informed that the vehicle needed to be diagnosed. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 20,000.

THE FIRST TIME (DEC 27, 2019) MY FAMILY WAS DRIVING ON REGULAR ROADS WHEN IT SUDDENLY SAID ENGINE OVERHEATING. WE PULLED OVER & LOOKED AT THE ENGINE AND COULD SEE COOLANT FLUID SQUIRTING OUT OF THE COOLANT PIPE-THERE WERE TINY HOLES IN THE METAL PIPE ALLOWING THIS LEAKAGE OF FLUID. WE WERE AWAY FROM HOME AND HAD TO WAIT SEVERAL DAYS FOR A REPLACEMENT PART TO BE ORDERED & REPAIRS TO BE DONE. ( IT COST US THOUSANDS BETWEEN THE WORK, OEM BUICK PARTS, AND EXTRA HOTEL DAYS SINCE WE WERE ON VACATION AWAY FROM HOME.) THEY REPLACED THE COOLANT PIPE. NOW AGAIN (APRIL 23, 2021), AFTER DRIVING ABOUT 2 MILES ON A REGULAR ROAD, APPROACHING THE ENTRANCE TO A HIGHWAY, THE CAR SUDDENLY SAID ENGINE OVERHEATING! I STOPPED AND TURNED THE CAR OFF. I WAITED ABOUT 25 MINUTES TILL IT COOLED. THEN I STARTED TO DRIVE AGAIN, VERY SLOWLY & WITH NO AIR CONDITIONER RUNNING. WITHIN ABOUT 3 MINUTES, THE TEMP WAS GOING UP SO I PULLED OVER AND WAITED AGAIN. THIS HAPPENED ONE MORE TIME AS I MADE IT HOME. NOW I CAN'T EVEN DRIVE IT WITHOUT IT QUICKLY SHOWING THE ENGINE OVERHEATING. A PROFESSIONAL MECHANIC REPLACED THE THERMOSTAT & NEW DEXCOOL (ORANGE) COOLANT BUT IT'S STILL OVERHEATING. I HAVE BEEN VERY CAREFUL WITH MAINTAINING MY CAR, REPLACING AND CHANGING FLUIDS IN ACCORDANCE WITH SPECS. MY CAR IS ESSENTIALLY PARALYZED & I'M AFRAID TO DRIVE IT ANYWHERE! CERTAINLY NOT WHAT I EXPECTED FROM A LUXURY VEHICLE SUCH AS THIS POOR QUALITY!! PLEASE NOTE, I HAVE TO FIND MY POETICAL RECEIPTS BUT PROVIDING THE MOST RECENT RECEIPT. ORIGINAL ISSUE MILEAGE WAS ABOUT 58,000