2017 BUICK ENVISION Complaints

ENTIRE DASH CLUSTER HAS GONE OUT. SCREEN COMPLETELY BLACK. INCLUDING AFTER UPDATE IN JUNE 2019. CAR WAS IN MOTION, HAPPENS AT VARIOUS SPEEDS. ALMOST CAUSE AN ACCIDENT. DEALER UNABLE TO SOURCE ISSUE AFTER 3 VISITS TO DATE IN 2019. GM TECHNICIANS UNABLE TO SOLVE ISSUE. GM AND DEALER DOES NOT BELIEVE THIS TO BE SAFETY IS AND KEEPS ALLOWING CAR TO BE RETURNED TO SERVICE.

CRUISE CONTROL SELF ENGAGED WHILE GOING 65 MPH. HANDS WERE NOT ANYWHERE NEAR CRUISE CONTROL BUTTON. IT WAS IN THE MIDDLE OF A THUNDERSTORM LUCKILY DIDN'T CAUSE ACCIDENT

THE INFOTAINMENT CENTER GOES BLANK AND AT TIMES CANT SHUT THE RADIO OFF. RESTARTED CAR, OPENING DOORS AND PRESSING BUTTONS DOESN'T SHUT RADIO OFF. CAR IS AT DEALER FOR 7TH TIME. SHOWN DEALER VIDEOS AND THEY HAVE BEEN UNABLE TO FIGURE OUT SOURCE.

I WAS DRIVING ON THE FREEWAY AT FULL SPEED WHEN THE CAR ABRUPTLY SHUT OFF. I HAD NO POWER AND ALL DASH LIGHTS WENT BLACK. IT WAS VERY FRIGHTENING. I DON'T KNOW HOW BUT I MANAGED TO GET IT TO THE SIDE OF THE ROAD. IT HAS BEEN IN THE SHOP FOR OVER A WEEK AND THEY STILL HAVE NOT FOUND THE CAUSE. I HOPE THIS DOES NOT HAPPEN TO ANYONE ELSE.

THE DASH BOARD GOES OUT. ANYWHERE FROM A FEW SECONDS TO 1 MINUTE BEFORE IT RETURNS.

TL* THE CONTACT OWNS A 2017 BUICK ENVISION. THE CONTACT STATED THAT THE EPS FLASHED, INDICATING 'POWER STEERING DISMISSED'. TRANSWEST CHEVROLET BUICK (1200 W MAIN ST, STERLING, CO 80751, (970) 522-2700) INDICATED THAT THERE WAS AN INTERNAL EPS FAILURE. THE VEHICLE WAS TOWED TO THE DEALER DUE TO THE STEERING WHEEL SEIZING. IN ADDITION, DUTTON MOTOR COMPANY (8201 AUTO DR, RIVERSIDE, CA 92504, (951) 687-2020) ALSO DIAGNOSED THAT THE EPS FAILED. THE VEHICLE WAS UNSAFE TO BE DRIVEN AND REMAINED PARKED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

"AUTO STOP" FUNCTION WOULD NOT RESTART IN TRAFFIC - STOPPED AT SIGNAL LIGHT; HAD TO PUSH VEHICLE INTO A PARKING LOT. WOULDN'T RESTART FOR OVER 20 MINUTES. TWO ADDITIONAL ELECTRICAL ISSUES (WE BELIEVE ARE RELEATED) PREVIOUSLY THAT HAVE NOT BEEN FIXED.

REAR TAILGATE REQUIRES MANUAL OPERATION TO OPEN, CLOSE, AND LOCK. THE VEHICLE IS EQUIPPED WITH AUTOMATIC LIFT GATE CONTROLS ON THE DRIVER DOOR AND ALSO BY SWIPING FOOT UNDER REAR BUMPER. I HAVE DOCUMENTED FOUR TIMES IN THE PAST MONTH THAT THE TAILGATE WILL NOT OPERATE PROPERLY. EACH TIME HOWEVER THAT I BRING THE VEHICLE TO THE DEALERSHIP, THE TAILGATE WORKS PROPERLY. THE MECHANIC SAID IT IS PROBABLY THE ACTUATOR, BUT UNTIL I CAN BRING IT TO THEM WHEN IT'S NOT WORKING THERE IS NOTHING THEY CAN DO. THERE WAS ONE INSTANCE WERE THE TAILGATE WOULDN'T LOCK EVEN WHEN MANUALLY OPERATED. I HAD TO DRIVE THE VEHICLE WITH THE TAILGATE UNLOCKED AND OPENING WHEN I SLOWED DOWN. THE DEALER SALES PERSONNEL DID A TEMPORARY ADJUSTMENT BY TURNING THE VEHICLE ON AND OFF AND ADJUSTING THE SELECTION KNOB ON THE DRIVER DOOR. YOUR HELP HERE IS APPRECIATED. THE DEALERSHIP IS BEING VERY HELPFUL, BUT CAN ONLY FIX SOMETHING WHEN THEY VERIFY THAT THE ITEM NEEDS REPAIR.

INSTRUMENT CLUSTER LIGHTS GO OUT WHILE DRIVING ( #PIC6333C ). AS ME ARE DRIVING THE INSTRUMENT PLANAL GO BLANK FOR A FEW SECONDS TO A MINUTE, IT IS A DRIVING HASARD AND CAN COUSE AND ACSIDENT. I BUILT AN ALARM SYSTE FOR YOU ( 1980'S ) THAT HAD A LIKE PROBLEM, IT TURN OUT TO BE THE CLOCK REWIND MOTOR SPIKING THE COMPUTER & RE-BOOTING THE COMPUTER IT NEED A FIX NOW

COMPUTER SCREEN DISPLAY FREQUENTLY GOES VERY DIM AND SOMETIMES COMPLETELY OUT SEVERAL TIMES THERE HAS BEEN NO DISPLAY SHOWING WHEN WE WERE BACKING UP PLUS THE WARNING BEEPER DIDN'T COME ON. WE HAVE HAD 2 MINOR ACCIDENTS WHEN WE WERE BACKING UP BECAUSE OF THE FAILURE OF THE COMPUTER SCREEN AND WARNING BEEPER. I HAVE COMPLAINED TO OUR DEALERSHIP HOLM AUTOMOTIVE IN ABILENE , KS FOR AT LEAST 2 YEARS AND THEY DO NOT SEEM TO THINK IT IS A PROBLEM. I HAVE MANY PHOTOS AND VIDEOS PLUS A HANDWRITTEN LOG OF THIS ISSUE. I HAVE ALSO BEEN IN CONTACT WITH BUICK.