2025 BUICK ENVISTA Complaints

The contact owns a 2025 Buick Envista. The contact stated that while driving approximately 50 MPH in snowy weather and attempting to clear the windshield, the windshield washer fluid failed to spray properly. The front crash assist indicator to verify that the system has activated failed to illuminate intermittently. The blind spot indicator failed to illuminate on the side mirrors while other vehicles were approaching within the expected distance. The blind spot indicator light only illuminated once the approaching vehicle was already beside the vehicle. The contact stated that the back over prevention camera failed to display the rear of the vehicle due to condensation. The vehicle had been taken to the dealer who flushed out the washer fluid for the windshield wiper due to ice forming in the fluid. The dealer was unable to determine the cause for the failure of the front crash assist indicator. The dealer implied that the system would only activate if the driver was operating the vehicle with one hand. The blind spot indicator had not been diagnosed. The vehicle had not been repaired. The manufacturer was made aware of the failures and filed a case. The failure mileage was 3,000.

I purchased the vehicle on 12/21/24, and I now have a check engine light with a code related to "The Engine and Transmission System is not performing as expected. An issue has been detected in the Fuel Management System used to maintain, control, and monitor fuel consumption." I am not sure if my safety is at risk as the service center cannot currently schedule a service appointment to confirm the issue.

The contact owns a 2025 Buick Envista. The contact stated that while driving at unknown speeds, the speedometer gauge went blank. While driving at an undisclosed speed, the vehicle shut off. The speedometer started flashing, and the MPH changed. The contact stated that 71 MPH was displayed on the speedometer and continued to flash and increase. There were no warning lights illuminated. The vehicle was taken to the local dealer, where the system was upgraded. The vehicle was repaired, but the failure recurred. The vehicle was taken to another local dealer, Ferguson Buick GMC (1601 N Elm Pl., Broken Arrow, OK 74012); where it was determined that a factory reset was needed. The vehicle was repaired, but the failure persisted. The dealer suggested that the vehicle be taken to another location. While driving at an undisclosed speed, the speedometer became inoperable for five minutes. The instrument panel was blank. The manufacturer was contacted, and opened a case, but no additional assistance was provided. The failure mileage was approximately 250.

When driving car the speedometer goes blank no way to tell how fast you are going. Police has pulled over for speeding over 15 miles the speed limit but there is no way to tell how fast you are going. Car screen where speedometer is appears as if the car was parker as it is turning off several times when the car is being driven. It has been to the shop once for a software update second time in the shop for a factory reset third time in the shop for nearly 25 days and noone tested the car to see if it was working properly. Car is having so many safety issues at this time. The dealership kicked the car out of the shop due to the demands of other cars that were sold from their dealership.

What component or system failed or malfunctioned, and is it available for inspection upon request? The instrument panel (or instrument cluster) is malfunctioning. The issue is intermittent, meaning the instrument panel blacks out unpredictably. Yes, it is available for inspection upon request. How was your safety or the safety of others put at risk? When the instrument panel blacks out, all critical information such as the speedometer, fuel gauge, radio communications, traffic safety alerts, and other essential displays are completely unavailable. It’s like driving without any reference, which puts everyone at risk because the driver is essentially "driving blind." Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the issue is currently being investigated by the dealership. The problem mirrors the symptoms outlined in the A232424320 Intermittent Instrument Panel Blackout Safety Recall issued in November 2023. The dealer has been attempting to resolve the issue for three weeks with the vehicle, and they even provided a loaner vehicle (Buick Encore GX) that exhibits the same problem. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle is currently being inspected by the Buick dealership where the vehicle was purchased (Shamaley Buick GMC OF EL PASO TX). Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? The issue first appeared just days after purchasing the vehicle. There were no prior warnings or messages before the instrument panel began malfunctioning. In fact, the loaner vehicle provided to us has now been in use longer than our actual purchased vehicle, and it displays the same problem.