2011 BUICK LACROSSE Complaints

WHILE DRIVING, USING THE NAVIGATION SYSTEM FOR DIRECTIONS, THE DISPLAY CHANGED FROM DAY MODE TO NIGHT MODE RENDERING IT UNREADABLE. THE TIME OF DAY WAS AT LEAST TWO HOURS AFTER DAWN AND WAS WAS OVERCAST. THE DISPLAY REMAINED DARK FOR NEARLY AN HOUR. THIS ALSO AFFECTED THE BACKUP DISPLAY AS WELL, RENDERING IT USELESS. THE RADIO WAS ALSO USELESS AS STATIONS COULD NOT BE SELECTED.

I WAS MAKING A LEFT TURN AND THE CAR ACCELERATED TOWARDS THE RIGHT TOWARDS A CURB ON A RESIDENTIAL STREET AND STEERING WHEEL AND CAR WHEELS LOCKED UP. I COULD NOT TURN THE WHEELS AND THE STEERING LOST ITS POWER BRINGING THE CAR TO SLAM INTO THE CURB. I HAD NO CONTROL OF STEERING OR TURNING THE WHEEL OF THE CAR. *TR

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT THE DEALER FOR A NON-RELATED ISSUE, THE TECHNICIAN STATED THAT UNKNOWN WIRES WERE BURNED UNDER THE HOOD. IT WAS VISIBLE THAT A FIRE OCCURRED UNDER THE HOOD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V447000 (SEATS). THE CONTACT STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT HEARD A CLICKING NOISE COMING FROM THE DASHBOARD AS THE ELECTRONIC SUSPENSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ELECTRICAL SUSPENSION MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,988. UPDATED 02/18/15*LJ UPDATED 9/11/17*CN

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (SEATS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

PASSENGER AIR BAGS LIGHT REMAINS ON WHILE SEAT BELT IS IN PLACE, HAD THE PROBLEM FIX ONCE AND THE LIGHT STAYED MAYBE TWO WEEKS BUT HAS BEEN ON SINCE. *TR

TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE BATTERY WAS RECHARGED AND LATER REPLACED. IN ADDITION, THE CONTACT STATED THAT WHEN APPROACHING TRAFFIC THE VEHICLE STALLED WITHOUT WARNING. THE INSTRUMENT PANEL DISPLAYED SEVERAL WARNING MESSAGES BEFORE THE VEHICLE RESTARTED BUT THE FAILURE OCCURRED TWICE. THE DEALER WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,178. PAM

WHEN DRIVING OVER A BUMP OR TURNING CAR WILL SOMETIMES SHUT OFF AND THE STEERING WILL LOCK UP. *TR

ON MORE THAN 10-15 OCCASIONS I'VE EXPERIENCED INTERMITTENT FAILURE OF THE KEYLESS IGNITION, WHEREBY THERE IS ONLY ONE CLICK AND THEN NO ABILITY TO START MY VEHICLE UNLESS I CONTINUE TO PRESS THE BUTTON WHILE TURNING OFF ANY AND ALL AC, RADIO, POWER ETC. I PURCHASED THE CAR USED 1 YEAR AGO IN EXCELLENT CONDITION BUT NOTICED THAT IT ALREADY HAD A NEW BATTERY THAT WAS INSTALLED EARLIER IN 2013.THE VEHICLE IS A 2011 AND THAT SEEMED VERY ODD. WHAT I'VE NOTICED IS THAT THE BATTERY TERMINALS CONTINUALLY CORRODE MOSTLY ON THE "POSITIVE" TERMINAL AND I'VE REMOVED AND BRUSHED THEM SEVERAL TIMES AND TIGHTEN, AND THAT SEEMS TO WORK WHEN IT JUST ABSOLUTELY WON'T START. BIG INCONVENIENCE WHEN I'M USUALLY DRESSED IN A SUIT... UNFORTUNATELY, I'VE TAKEN IT TO THREE DIFFERENT GM BUICK DEALERSHIPS OVER THE PAST MONTH AND A HALF AND IT NEVER WILL REPRODUCE THE DEFECT WHEN I'M THERE, SO THEY'VE NOT BEEN ABLE TO EVALUATE AND REMEDY. NOTICED SERVICE BULLETIN PI-0412 FOR PARASITIC DRAIN/DISCHARGE SO NOW I'LL TAKE IT TO ANOTHER DEALERSHIP TO SEE IF THEY CAN DETERMINE THE CAUSE BASED ON THIS. VERY FRUSTRATING TO NOT BE ABLE TO HAVE THIS DIAGNOSED AND CORRECTED BEFORE I POTENTIALLY FIND MYSELF TOTALLY STRANDED AWAY FROM HOME. *TR