2011 BUICK LACROSSE Complaints
View complaints related to 2011 BUICK LACROSSE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 170 complaints submitted for the 2011 BUICK LACROSSE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 BUICK LACROSSE- WEST MIFFLIN, PA
ATTEMPTED TO STOP FOR RED TRAFFIC LIGHT; APPLIED BRAKES BUT THEY FAILED TO STOP VEHICLE. CAR THEN ACCELERATED -- USED BOTH FEET ON BRAKE PEDAL UNSUCCESSFULLY. STEERING WHEEL LOCKED UP LAUNCHING CAR INTO VEHICLES PARKED IN A USED CAR DEALERSHIP LOT. *TR
Source: NHTSA WEB SITE -
2011 BUICK LACROSSE- PASCO, WA
2011 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO VEHICLE INTEGRATED FLIP KEY SYSTEM. *SMD THE CONSUMER STATED HE NOTICED A PROBLEM WHILE DRIVING HIS MOTHER'S VEHICLE. IN ORDER TO ACTIVATE THE IGNITION, THE DRIVER MUST EXTEND THE BUICK INTEGRATED FLIP KEY. AFTER THE FLIP KEY WAS INSERTED INTO THE IGNITION, THE DRIVER MUST TURN THE BUICK INTEGRATED FLIP KEY DEVICE TO START THE VEHICLE. DURING THE PROCESS, THE DRIVER OFTEN INADVERTENTLY PLACED PRESSURE WITH HIS OR HER THUMB OR INDEX FINGER ON THE TRUNK LATCH DISENGAGEMENT SWITCH. THE SWITCH DISENGAGED THE TRUNK SECURITY LATCH. HOWEVER, THE TRUNK DID NOT OPEN, TO THE POINT WHERE IT WAS NOTICEABLE TO THE DRIVER OR PASSENGERS. HOWEVER, WHILE STOPPING, THE UN-LATCHED TRUNK INEVITABLY OPENED.
Source: CONSUMER LETTER -
2011 BUICK LACROSSE- WHITTIER, CA
WHILE TURNING LEFT AT A MAJOR INTERSECTION, CAR LURCHED FORWARD AND GAINED SPEED/MOMENTUM WHILE AT SAME TIME STEERING WHEEL BECAME STIFF AND VERY DIFFICULT TO TURN & DRIVER COULD NOT CONTROL THE CAR. CAR DID NOT COMPLETE THE LEFT TURN BUT RATHER CONTINUED DRIVING AS IF ALL ON ITS OWN AND CRASHED INTO A HIGH CURB ON RIGHT SIDE OF CAR. AIR BAGS DID NOT DEPLOY; FRONT CAR PARTS SIMPLY CRUMBLED AND FELL OFF; SUSPENSION WAS RUINED; CAR TIRE WAS PUNCTURED ALONG WITH THE TIRE RIM BEING CRACKED CLEAR THROUGH IN A COUPLE OF AREAS. DRIVER WAS INJURED WITH HEAD INJURY, CRACKED RIB, AND BROKEN RT. FOREARM. CAR WAS TOTALED OUT BY THE INSURANCE COMPANY. *TR
Source: NHTSA WEB SITE -
2011 BUICK LACROSSE- MANSFIELD , OH
NEW BUICK WITH LESS THAN 30,000 MILES (18 MONTHS OLD), LEFT REAR WHEEL BEARING WENT BAD AND HAD TO BE REPLACED. 48,000 (22 MONTHS OLD) BOTH RIGHT AND LEFT (AGAIN) REAR WHEEL BEARINGS BAD AND HAD TO BE REPLACED. THREE REAR WHEEL BEARINGS, LESS THAN 50,000 MILES CAR LESS THAN 2 YEARS OLD....SEEMS MORE THAN A BIT EXCESSIVE. *TR
Source: NHTSA WEB SITE -
2011 BUICK LACROSSE- HAMER, SC
2011 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO ENGINE MALFUNCTION. *SMD THE CONSUMER STATED SHE WAS DRIVING DOWN THE ROAD, WHEN THE VEHICLE SHUT DOWN, THE DASHBOARD READ, ENGINE IS LOSING PRESSURE. THE VEHICLES SPEED DROPPED TO 10 MPH AND BEGAN SHAKING OUT OF CONTROL. THE CONSUMER STATED THE INCIDENT HAPPENED A TOTAL OF 4 TIMES BETWEEN JANUARY AND FEBRUARY. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE DEALER STATED THE WATER PUMP AND BALANCE SHAFT CHAIN NEEDED TO BE REPLACED. ON FEBRUARY 2, 2013, THE DEALER ONLY FOUND A HALF QUART OF OIL IN THE VEHICLE. THE CONSUMER TOOK THE VEHICLE TO WHERE IT WAS PURCHASED FROM AND THE ONLY THING THEY FOUND WAS MOISTURE IN CERTAIN AREAS. THE MOST RECENT INCIDENT HAPPENED ON JANUARY 6, 2014, WHERE THE CHECK ENGINE LIGHT ILLUMINATED. *JB UPDATED 03/13/14
Source: CONSUMER LETTER -
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2011 BUICK LACROSSE- COMFORT, TX
I RECENTLY BOUGHT A USED 2011 BUICK LACROSSE CXL. I LIKE THE CAR A LOT BUT AFTER A FEW TRIPS I NOTICED THAT MY NECK AND HEAD POSITION WAS CONSTANTLY BEING PUSHED FORWARD MAKING ME MORE AND MORE UNCOMFORTABLE. I ALSO NOTICED THAT THE HEADREST IS SO LARGE THAT IT IS DIFFICULT TO SEE BEHIND ME ESPECIALLY TO THE LEFT FOR ONCOMING TRAFFIC OR OBSTACLES. I UNDERSTAND THAT THE MANUFACTURERS WERE REQUIRED BY NHTSA TO MAKE THE HEADRESTS TOO FAR FORWARD AND TOO LARGE FOR "SAFETY" REASONS. IF SO, YOU HAVE SUCCEEDED IN MAKING MY TIME BEHIND THE WHEEL BOTH UNCOMFORTABLE AND LESS SAFE BECAUSE MY NECK IS CONSTANTLY BEING PUSHED FORWARD AND I CAN'T SEE BEHIND ME VERY WELL. I DOUBT THAT YOU WILL RESPOND OR, MORE UNLIKELY, MAKE CHANGES TO IMPROVE THIS PROBLEM BUT I HAVE TO DO SOMETHING TO EXPRESS MY OUTRAGE AT WHAT YOU HAVE DONE. *TR
Source: NHTSA WEB SITE -
2011 BUICK LACROSSE- TOMS RIVER, NJ
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH ANOTHER VEHICLE UNEXPECTEDLY CRASHED INTO THE FRONT END OF THE VEHICLE. THE VEHICLE SWERVED AND CRASHED INTO THE GUARD RAIL. THE DRIVER SUSTAINED BRUISES. A POLICE REPORT WAS FILED. THERE WERE TWO OTHER VEHICLES INVOLVED AND ONE OF THE DRIVER'S SUFFERED FROM AN UNKNOWN INJURY. THE VEHICLE WAS TOWED TO A COLLISION CENTER AND REPAIRED. THE AIR BAGS FAILED TO DEPLOY UPON IMPACT. THERE WAS ALSO DAMAGE TO THE FRONT SUB FRAME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,449.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BUICK LACROSSE- CINCINNATI, OH
I NOTICED THIS PROBLEM NOT LONG AFTER GETTING CAR WHEN STOPPED IN DRIVE GOING FROM BRAKE TO GAS CAR SEEMS TO ACT LIKE ITS ON OIL SLICK THEN CATCHES ON WITH A SUDDEN JERK. IT WILL ALSO WHEN GOING FROM GAS TO BRAKE EVEN ON INCLINE WILL LUNGE FORWARD IT ALSO WILL JUST SUDDENLY SPEED UP WITH OUT ANY ACCELERATION ITS LIKE THE CAR IS IN CRUISE CONTROL. I HAVE HAD CAR IN SEVERAL TIMES AND ALWAYS THEY CANT TELL ME ANYTHING I'M NOT THE ONLY PERSON WHO NOTICES THIS ANYONE WHO IS IN CAR ASKS WHAT WAS THAT OR WHAT JUST HAPPENED. *TR
Source: NHTSA WEB SITE -
2011 BUICK LACROSSE- RICHBORO, PA
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DECELERATING, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND AGREED TO SEND A ENGINEER TO INSPECT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 24,000. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 BUICK LACROSSE- CLEVELAND, TN
BACKING INTO PARKING SPACE WHEN BRAKES FAILED. NO PRIOR WARNING OR FAILURE LIGHTS EVER CAME ON. *TR
Source: NHTSA WEB SITE