2010 BUICK LACROSSE Complaints

WHILE TRAVELLING AT HIGHWAY SPEEDS THE SIDE (DRIVER AND PASSENGER SIDE ROOF RAIL AND HEADREST) AIRBAGS DEPLOYED. NO ACCIDENT OR ROAD HAZARD TRIGGERED DEPLOYMENT. THERE WAS A WARNING ("SERVICE AIRBAG") MESSAGE THAT CAME UP IN THE DRIVER INFORMATION DISPLAY MOMENTS BEFORE THE AIRBAGS DEPLOYED. THE DRIVER WAS STRUCK BY THE AIRBAG BUT WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. VEHICLE CONTINUED TO OPERATE, DRIVER WAS ABLE TO GET THE VEHICLE TO SAFETY WHERE THE VEHICLE WAS THEN TOWED. *TR

WHILE DRIVING SEVERAL TIMES THE ELECTRONIC STABILITRAK CONTROL SYSTEM ENGAGE UNEXPECTEDLY - WHILE DRIVING AT DIFFERENT SPEEDS THE BRAKES ENGAGED, THE ENGINE SOUNDED DIFFERENT AND TRAFFIC BEHIND ME HAD TO QUICKLY BRAKE, PRIOR TO THESE INCIDENTS THE SERVICE STABILITRAK - SO I TOOK IT TO THE DEALER AND THEY SAID THEY COULDN'T FIND ANYTHING GAVE IT BACK TO ME AND HOUR LATER IT OCCURRED AGAIN RETURNED IT TO DEALER AGAIN GAVE BACK TO ME TOOK IT TO ANOTHER DEALER - IT'S IN THE SHOP NOW SINCE 2/28/13 AND I HAVE RENTAL THANKS. *TR

THE PASSENGER FRONT AIR-BAG"ON-LIGHT" WILL NOT ALWAYS COME ON. IF MY WIFE SITS IN THE PASSENGER SEAT,IT WILL NOT COME ON (SHE WEIGHS 120 LBS.) IF I SIT THERE IT DOES COME ON. ( I WEIGH 185 LBS.). I TOOK THE CAR TO THE BUICK DEALER. THEY KEPT IT FOR THREE DAYS. THEY COULD NOT DUPLICATE THE PROBLEM. *TR

I TRAVEL THIS HIGHWAY EVERYDAY GOING AND COMING HOME. THE ROAD CREW WAS WORKING ON REPAIRING THE ROAD. THE TAR THAT THEY WAS PUTTING DOWN GOT ON MY CAR. I TRIED TO WASH IT OFF BUT THE TAR WOULD NOT COME OFF. SO A ROAD CREW MEMBER TOLD ME WHO TO CONTACT. I HAVE BEEN CALL THEM FOR A MONTH NOW AND NEVER GOT A ANSWER UNTIL TODAY 10/25/12 @11:47 A.M. *TR

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED RODENTS CHEWED THROUGH THE OXYGEN 2 SENSOR WIRE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM WHO DID NOT OFFER ANY ASSISTANCE SINCE THE FAILURE WAS NOT COVER UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

ENGINE FAILED TO TURNOVER INTERMITTENTLY FIVE TIMES OVER A FOUR MONTH PERIOD. RETURNED TO THE BUICK DEALER FOUR TIMES WHO CLAIMED TO FIX THE PROBLEM 4 TIMES. IT IS CURRENTLY IN THE DEALER REPAIR SHOP FOR FURTHER DIAGNOSIS AND REPAIR. THIS IS A DANGEROUS SITUATION FOR A 72 YEAR OLD WOMEN WHO IS LEFT STRANDED WITH THE CAR ENGINE DEAD AND NOT TURNING OVER DEPENDING ON THE NEIGHBORHOOD AND TIME OF THE DAY OR NIGHT WHEN THIS INTERMITTENT PROBLEM OCCURS. THE CAR WILL GENERALLY START MOST OF THE TIME AND THEN GOES DEAD WITHOUT TURNING OVER AND AFTER MANY ATTEMPTS IT SOMETIMES WILL TURNOVER AND START. *TR

THE BATTERY IS DEAD. SO I CAN GET INTO THE CAR AT ALL..NOT EVEN TO JUMP IT OR TAKE IT TO THE DEALER.. NOW I HAVE TO GET IT TOWED..AND GETOUT OF WORK TO DO IT. *TR

TL* THE CONTACT OWNED A 2010 BUICK LACROSSE. THE CONTACT STATED THAT MOMENTS AFTER PARKING THE VEHICLE IN A GARAGE, THE FRONT END CAUGHT ON FIRE. THE CONTACT ALSO STATED THAT THE FIRE BURNED DOWN HER HOME BEFORE THE FIRE DEPARTMENT COULD EXTINGUISH IT. THERE WERE NO REPORTED INJURIES. THE VEHICLE HAD NOT BEEN INSPECTED TO DETERMINE WHAT CAUSED THE FIRE. THE FAILURE AND CURRENT MILEAGES WERE 36,000.

2010 BUICK LACROSSE. CONSUMER STATES VEHICLE STALLS WHILE DRIVING *TGW THE CONSUMER STATED WHILE DRIVING, THE VEHICLE WOULD LOOSE ALL POWER. ALL THE LIGHTS ON THE DASHBOARD WOULD ILLUMINATE AND HE WOULD HAVE TO LET THE VEHICLE SIT FOR 5-15 MINUTES BEFORE STARTING IT AGAIN. WHEN HE DID RESTART THE VEHICLE, THE CHECK ENGINE LIGHT STAYED ON. THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE LAST TIME, THE DEALER RECOMMENDED REPLACING THE ECM. *JB

I PURCHASED A BUICK LACROSSE IN MAY 2010. I BEGAN HAVING ISSUES WITH THE VEHICLE JUNE 27, 2011. I'VE HAD MULTIPLE MECHANICAL ISSUES WITH THE CAR. THE ELECTRIC HEATER IN THE SEATS HAVE GONE OUT 3 TIMES AND BEEN REPAIRED AND IS NOW NOT WORKING AGAIN. THE LAST REPAIR ON THE HEATER IN THE DRIVER SEAT WAS JANUARY 2012. ON AUGUST 1, 2011 THE CAR WAS TOWED TO THE DEALERSHIP DUE TO THE BATTERY LEAKING ACID ALL OVER THE WIRES AND SEVERAL OTHER PARTS. THE WAS KEPT FOR ALMOST 10 DAYS. THE VISOR FOR THE MOON ROOF STARTED MALFUNCTIONING AND HAD TO BE REPAIRED. THE ENGINE HAD A KNOCKING SOUND AND I WAS TOLD THAT'S HOW HE CARE SOUNDS. THE DOOR HANDLE HAD TO BE REPLACED, THE CAR HAS HAD ONGOING ELECTRICAL ISSUES AND GM HAS NOT WORKED OPENLY AND HONESTLY WITH ME. GM HAS REPEATEDLY TOLD ME THE CARE IS NOT ELIGIBLE TO BE BOUT BACK BUT WILL NOT GIVE A EXPLANATION WHY. I REPEATEDLY REQUESTED TO SPEAK WITH A SUPERVISOR AND WAS DENIED OPPORTUNITY BY A GM REP NAME [XXX] FOR SEVERAL WEEKS. I HAVE REPEATEDLY ASKED FOR SOMETHING IN WRITING AND GM REFUSES TO PUT ANYTHING IN WRITING. "WHEN I EXPLAINED THAT I WANTED THEM TO BUY THE CARE BACK DUE TO THE ONGOING ELECTRICAL ISSUES AND NOT TO JUST EXTEND THE WARRANTY I WAS TOLD BY THE GM REP THAT I WAS TRYING TO PLAY A ALL OR NOTHING GAME AND MAY END UP WALKING AWAY WITH NOTHING." AFTER THAT COMMENT I FELT BULLIED INTO EXCEPTING A OFFER OF TWO CAR PAYMENTS AND A EXTENSION OF THE WARRANTY TO 45,000 ADDITIONAL MILES. I LATER WITHDREW MY ACCEPTANCE OF THE OFFER DUE TO THE SEATS MALFUNCTIONING AGAIN AND FEELING AS THOUGH I WAS FORCED TO TAKE THE OFFER WITH THE GM REP DENYING ME THE ABILITY TO SPEAK WITH A SUPERVISOR FOR WEEKS AND MAKING THE STATEMENT THAT HE MADE DURING A CONFERENCE ON 2/24/12. THIS IS THE SECOND GM VEHICLE THAT I BOUGHT IN THE PAST 4 YRS THAT HAD ELECTRICAL ISSUES. MY 07 SATURN AURA HAD ELECTRICAL ISSUES LOST $9000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR